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Rated 4.3 out of 5 by 333 reviewers.
Rated 5.0 out of 5.0 by Excellent value for money A real good "traveling man" hotel. Modern, clean and silent = a good night sleep April 18, 2014
Rated 4.0 out of 5.0 by Great beds and a great sleep The room was faultless with a good bed and a selection of pillow types to meet my needs. The room was spacious enough for a stop over and the bathroom supplied a good hot shower. The reception staff were polite and made us feel welcome as soon as we arrived. The hotel had adequate parking close at hand. The hotel was only a few years old and was the new design and it was in overall good condition through out. I was attending a dog show and used the facility of keeping my two show dogs, the room had a settee bed which was made up for our arrival. The hotel should designate a dog walking area with bins for the patrons who stay with their pets. The breakfast was adequate but it could do with a few things. The toaster only did one side at a time and the hot buffet was sausages, scrambled egg and beans. They could have added some bacon or puddings to go with the selection. There was no milk holder to take to the table and no tea pots which would have made the making of tea easier. Other than the breakfast issues I would happily stay again and found the night sleep refreshing so 7 out of 10. April 16, 2014
Rated 5.0 out of 5.0 by Very impressed Excellent value for money. Could not fault it in any way. April 16, 2014
Rated 4.0 out of 5.0 by thank you Once again had an excellent stay. Yes the beds aren,t soft enough for me but its personal choice. We were visiting our son daughter in law and 15 month old grandson. The receptionist Robert gave over and above when they came to the hotel finding pencils and pictures for my grandson to play with. So big thank you to all your staff who are excellent but a special thank you to Robert. April 11, 2014
Rated 5.0 out of 5.0 by Good hotel great staff Everything was quite nice in this hotel. Nothing is problem and the staff were really nice. Thoroughly enjoyed the stay. Will come back! April 10, 2014
Rated 4.0 out of 5.0 by Good room Good Service Terrible coffee The room was brilliant and good value for money. The staff were very friendly and helpfull. In general, the breakfast was mediocre, and that is being charitable. The coffee at breakfast was terrible!! April 10, 2014
Rated 5.0 out of 5.0 by Excellent experience! Nothing was too much trouble for any of the staff who were friendly and eager to help. Disabled facilities are available if required and certainly my experience was excellent from every aspect. I stayed for one night midweek in a room on the 1st floor. Quiet and comfortable. April 6, 2014
Rated 5.0 out of 5.0 by Excellent all round service Hotel staff were excellent and hotel rooms were excellent and the facilities excellent. Only disappointing thing is the lack of variety on the breakfast menu.that definitely needs improving. April 4, 2014
Rated 5.0 out of 5.0 by ???? Most pleasant stay at the Dunstable Hotel. Really appreciate the seniors discount thank you. April 3, 2014
Rated 5.0 out of 5.0 by second to none staff We received a warm welcome on arrival. Even though our room was not cleaned when we arrived the staff went out of their way to fix it. By moving us to a new room and giving us drinks and snacks on the house! we soon forgot the mishap and enjoyed the stay and free breakfast in the morning! April 2, 2014
Rated 5.0 out of 5.0 by Outstanding Great location, excellent parking, fantastic staff. I had an issue with a drink and it was sorted out very quickly, they credited the round. What more can I say, excellent April 2, 2014
Rated 3.0 out of 5.0 by Quiet location, handy for motorway Good place to stay, handy for stop off within easy reach of motorway and distance from London. Lovely shower and quiet room. Only let down was the choice of breakfast and the hot food was only warm. However as the overall stay was very reasonable this was not a big issue. April 1, 2014
Rated 5.0 out of 5.0 by Great staff Great staff at this hotel, in particular Sean who was a star. March 30, 2014
Rated 5.0 out of 5.0 by Very clean and great staff We had a family get-together. The hotel was a pleasant surprise; everything was clean and new and the facilities were extremely good for the price. The only thing that was a bit iffy was some of the food, but it didn't spoil our fun March 26, 2014
Rated 5.0 out of 5.0 by Àlwys. Pleasure After a tiring day of business and being so far away from home... You could do a lot worse than to stay at this lovely quiet hotel. Friendly staff with a view of actually engaging with their customers and looking after your needs, nothing is a trouble for these girls. Special thanks for the lovely smile from Gosia awaiting you from your dull day... Thanks ;-) March 13, 2014
Rated 5.0 out of 5.0 by excellent experience at great value Great experience. Comfortable beds and free wi-fi a bonus March 12, 2014
Rated 5.0 out of 5.0 by New hotel, nice room and good service Stayed many HIE before, have to say this one is one of the best! Room spacious and clean, staff very friendly and helpful, pub for lunch within walking distance which has very reasonable price. My children thoroughly enjoyed the stay: we even went to the show room next door to see the new development because of the good weather and happy stay :). Will definitely come back. March 11, 2014
Rated 5.0 out of 5.0 by Relaxing & comfortable & great service On arrival we were met by a welcoming smile & received lots of assistance from reception regarding directions, luggage storage & any other information we requested. All members of staff we met greeted us with a smile. Breakfast area was very sufficient for our needs with various choices. All areas we used were immaculately clean. I have already booked two return visits to this hotel in April. Thanks for the great service. March 11, 2014
Rated 5.0 out of 5.0 by Great Hotel in a good location Again another very modern Holiday Inn Express. Nice new building with modern facilities. Difficult to complain. Everything is as it should be: Rooms are immaculate, heating is superb as is the comfort of the bed, pillows etc. Free car parking is also a big plus. As a regular user of IHG brand hotels the only downside of the Holiday Inn Express is the hot Breakfast, which is diabolical and at best is probably the worst breakfast in any of the major hotel chains. The sausages are lousy, the scrambled egg is disgusting and the beans don't help. On the plus side, the pattiserie, cereals, fruit, yoghurt, bread rolls and coffee are all of a quality you'd find at any quality hotel elsewhere. Don't let this put you off, because otherwise this is a brilliant place to stay. March 11, 2014
Rated 5.0 out of 5.0 by Excellent hotel Good friendly staff always on hand. Rooms are very clean and modern feel. March 7, 2014
Rated 5.0 out of 5.0 by excellent hotel This hotel is great like all holiday inns. Close to bars and restaurants in dunstable and great wifi March 7, 2014
Rated 4.0 out of 5.0 by Good quality for a very good price We had a nice weekend stay - lovley room in a central area - March 4, 2014
Rated 5.0 out of 5.0 by Regular stay I stay here 4 nights a week every week and enjoy excellent service from the staff every time. Never a problem with room or service or anything really !?! Recommended for business stay and leisure March 1, 2014
Rated 4.0 out of 5.0 by Great friendly staff The team of receptionists and waitresses can't do enought to make sure the stay was comfortable and enjoyable. Breakfast is a fair choice but the scrambled egg is worth avoiding. The doors do close quite loudly and be a nuecense. February 28, 2014
Rated 4.0 out of 5.0 by Excellent room and service Great room, warm welcome and friendly staff. Room was clean and comfy all be it quite warm! Breakfast was good and set us up for the day. Best accommodation I have stayed in for a long time!! February 26, 2014
Rated 3.0 out of 5.0 by Good hotel shame about the breakfast!! Dear Holiday inn express. I feel you need to review your corporate decision to serve powdered egg, poor quality sausage and cheap beans as your cooked breakfast. Other hotel chains at least provide bacon and a choice of egg. Breakfast is the most important meal of the day, but your hotels don't seem to share this opinion. I have recently stayed at your Portsmouth hotel. Again great location but below average breakfast. Until the breakfast improves or you adopt the breakfast offered by your sister company (Holiday inn) I will not stay at another Holiday inn express and I am not alone in this opinion. Some things look better on a balance sheet than in practice and a better breakfast would have got you 4 stars on the rating. Regards Lee Fogg February 24, 2014
Rated 1.0 out of 5.0 by If you're visiting on business... avoid this hotel. When staying at Holiday Inn Express, it is expected to have a modern feel. This hotel was so technologically, it made me feel like I had dial up internet. I was unable to access my work email or database via VPN due to the lack of speed. The hotel also seemed to be a late night hang-out for the locals looking to be loud in the lobby. February 22, 2014
Rated 2.0 out of 5.0 by Rooms lovely, food awful Stayed 1 night on a business trip, room was nice until it came to my shower it was hot,cold hot cold, not the best shower I've ever had. We arrived around 9pm after a long day cold and hungry, didn't really know the area so decided to eat at the hotel, what a mistake ! I ordered chicken with BBQ sauce and chips my friend ordered chicken with piri piri sauce with cubed potatoes, both the chicken were so dry we couldn't eat it, my chips were re heats cubed potatoes were Burnt to a crisp. The waitress didn't even comment that the meals weren't touched, bad service ! Went to bed with a packet of crisps and a bar of chocolate poor poor show. Yes I probably should have complained at the time but the restaurant was closed so what was the point. On returning home I reported the poor food/facilities to the HR department who book all accommodation. February 6, 2014
Rated 5.0 out of 5.0 by Great Value for Money I've stayed at the Holiday Inn Express at Dunstable on many occasions. It is such good value for money, especially as breakfast is included and if you're a member of the IHG Rewards Club you get a discounted price. The rooms are always clean and comfortable and I wouldn't hesitate recommending the HI Express to friends. February 4, 2014
Rated 4.0 out of 5.0 by Great Service, lousy food Lovely staff I cannot praise them enough. When I went to my room it smelled very strongly of damp so I asked for another room and the reception girls went out of their way to help. The good points were the staff, room, cleanliness and the bad points were the hairdryer on the wall. The cable was so short it was very uncomfortable to use and not very powerful. The restaurant area lacked atmosphere and reminded me of a school canteen. The food in the evening and at breakfast was awful. Dry, tasteless and overpriced. I had to leave my meal because it was that dry I couldn't swallow without drinking water. The vegetables were frozen but had not even been warmed through properly so they were freezing cold on the plate. The mashed potatoes were hard and cold too. The chicken was dry like cotton wool and had no sauce at all when it said on the menu, chicken with a choice of sauce I picked barbeque but they didn't have any. I left my meal but had to mention it when it came to paying my bill as no-one even checked why it had been left. The breakfast in the morning wasn't much better. Very small sausages and what tasted like powdered egg scrambled. The coffee machine made what can only be described as disgusting coffee I again had to leave it. No bacon?? If you are going to do big adverts saying complimentary breakfast at least make it something you would like to eat. I would rather pay for it and get something decent although in truth you do pay for it and saying its free is not true its included in the room fee. I would recommend staying there for the room and staff but would suggest you go somewhere else for breakfast and The Hunters Lodge for evening meal which I highly recommend!! January 26, 2014
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