Rated 4.2 out of 5 by 522
Rated 5.0 out of 5.0 by Mac312 Everything good, no complaints.
This is our third or fourth stay at Holiday Inn Express
Dunstable. Room, facilities, breakfast as good as
on our first visit.
October 8, 2015
Rated 2.0 out of 5.0 by ABG22 Choose A Sauna Instead!
Emma on reception was lovely, and worked really hard to ensure she delivered the best service she could. The hotel itself was fairly modern and nicely furnished. There was a very large car park, and no problem in finding a suitable space for overnight.
However, it was the worst night's sleep I have ever had in a hotel. We went into the room in the evening and the air con was at 22 degrees; we set it to 19 degrees and it slowly got down to temperature. We went to sleep with the temperature set at 19 degrees and woke up four hours later to find the temperature at 27 degrees. Why this would even be a possible option is beyond me, but it was like a sauna. We thought maybe it had reset overnight and changed it to 19 degrees again - it got to 25 and was starting to go down so we tried to sleep again. 30 minutes later and it was up to 27.5 degrees; it was unbearable.
We called reception and were given instructions as to how to use the system which we had been doing correctly.
After a few more hours of tossing and turning in the sauna, we gave up and checked out without breakfast. We did make Jake on reception aware of this but he just made a note to pass on.
October 8, 2015
Rated 3.0 out of 5.0 by Northern Rock Nice hotel and comfortable room
Hotel and location was good. Front Desk staff was a let down. Would stay again. Value was Ok, but could be improved.
October 7, 2015