Rated 5.0 out of 5.0 by particular2 Best overall
Room was exceptionally nice. Staff friendly, helpful. Facility was clean, beautiful.
May 20, 2013
Rated 4.0 out of 5.0 by airbull Nice and Quiet Hotel Stay
I was greeted as an Priority Club member and received my goodie bag from the front desk clerk. The room was comfortable and spacious on arrival.
I did order a pizza for dinner. The front desk called my room when the pizza arrived and gave me the option of coming down to the front desk or allowing the pizza driver to bring it to my room. I have never had that happen before, but the more I thought about it, it makes sense from a safety concern for all the occupants.
The housekeepers need to look and dust in all the nooks and crevices. I found a cigarette butt and thick dust behind the headboards in my room. This is a non-smoking hotel.
I will have a couple of overnight stays in Durant coming up over the next few months and plan on staying at this hotel again.
Thanks for the pleasant visit and will see you in the near future!!
May 16, 2013
Rated 2.0 out of 5.0 by daviggi hotel/room generally not clean & not friendly
upon checking in, i was not greeted as a priority member..most other priority club hotels at least give you a bottle of water or something....here i got nothing.
upon entering room, i could see a covering of dust on everything that was so bad i could write my name in it....this includes every hard surface, desk, end tables, coffee table, counter etc...
also, the floor obviously had not been vacuumed, as there was this white substance all over the place...also, the hallways were not vacuumed, as there were footprints everywhere.
i was hesitant to even look at the sheets, however they appeared to be fresh, but dusty as well.
Also, the bathroom floor was sticky, and the ceiling in the bathroom floor was patched, but not finished.
overall, not a good experience
May 6, 2013
Rated 3.0 out of 5.0 by BFVMECH5 Great service but dirty room
When we checked in, the front desk staff was awesome and very friendly. However, when it was time to go to bed, we pulled the blankets back and the sheets were stained and there was hair all in the bed. When I say stained, I don't mean "lack of bleach" stained. I mean, it was obvious that somebody had been working outside had laid in the bed and the dirt and grease transfered to the bed. It was nasty. We went down to tell the front desk. She came up and saw it and agreed that these sheets did not look like they had been changed. She immediately grabbed some clean sheets and made up our room. Had it not been for her, we would have checked out and never come back.
I did leave my contact information for the GM to contact me; however, I have yet to receive a call. Instead, 2K points were deposited into my PC account... Sometimes, it isn't about the points... Sometimes hearing the management apologize for a discrepancy is better? Regardless, I will drive the extra miles in the future.
April 23, 2013
Rated 4.0 out of 5.0 by Kbaydoc Very comfortable bed and Internet service that delivers.
I stayed for 4 weeks at the Hilton Hotel in Durant. I switched from another local hotel because that Hotels internet was always down and problems like non draining tub or calcium deposits on the shower head causing it to spray everywhere except on my head were reported and took 3 days to fix. The bathrooms at the Hilton were very clean and modern. The 4 rooms I stayed in were always clean and maintained. Two of the room's were cramped around the desk due to the location of the bed. The rolling chair would butt up agaist the bed so you had to turn sideways to get up and then had to move the chair under the desk to walk by.
I would have given it a 5 star rating but on the day before I checked out, I came back from a full day at work and found the door had been proped open by the cleaning crew and left that way. Nothing was missing but I reported it.
April 10, 2013
Rated 5.0 out of 5.0 by Impartatiom Excellent Choice for the area
Everything was great!
The front counter people were friendly when I checked in
and cared enough to find out what brought me to the area etc.
Upon check out I received a friendly good morning greeting and they too carried on a caring, appreciate your business conversation.
Definitely will stay here again when I'm in the area needing a clean, quite room with excellent over-all value. HIghly recommend this hotel for the area!
April 8, 2013
Rated 3.0 out of 5.0 by TIMP bad check-in experience and horrible outdoor pool area
My wife and I are both Priority Club Platinum members and no acknowledgement of membership or status. No free morning newspaper at the door. The Priority Club website lists an outdoor heated swimming pool under "Hotel Amenities" but the outdoor pool was cold, filthy and had empty beer bottles in it. The outdoor spa area was also filthy and lukewarm at best. After five minutes of spa use, I went back to the room just to shower the filth off. Not good.
The TV remote was troublesome; had to get close to the TV to change channels.
Will try again in the future to see if this hotel has cleaned up their act.
March 18, 2013
Rated 5.0 out of 5.0 by Buddies Great Hotel!!
Had to make a last minute reservation due to a funeral. At first I thought the price was a little much but didn't really have a choice as other holtels in the area were either booked or only smoking rooms were available (and I don't smoke..) Only dissappointed until I actually stepped inside our room. It was spacious, clean and very comfortable. Breakfast was a nice bonus. It wasn't the typlical cold, continential cereal and bagels. There was pancakes, scrambled eggs, bacon, sausage and even biscuits and gravy as well as cereal and bagels, etc. I was expecting. The staff was friendly and accomodating. I would recommend this hotel and will only stay here when I visit Durant again. You wont be disappointed.
February 11, 2013