Rated 3.5 out of 5 by 23
Rated 5.0 out of 5.0 by JDL9 Excellent service and Great value for money!
We stayed at the hotel for 4 days with a family of 4 (2 children aged 9 and 6) and thoroughly enjoyed our stay. The staff went out of their way to ensure we were comfortable and that our every need was met. The room was big enough for our family and the bathroom exceptionally clean with a large shower. The sea view from the bedroom window was awesome! My kids were delighted to be able to view Disney channel on the TV and the bed and sofa bed were comfortable to sleep in. Breakfast was great, with sufficient variety to appease all in our family. Will definately stay again - this hotel is a winner!
November 14, 2013
Rated 5.0 out of 5.0 by Zafar1951 A safe place to stay while you are in Durban
Excellent location over viewing the ocean and safe walking distance to Gateway shopping mall and restaurants.
October 28, 2013
Rated 4.0 out of 5.0 by AmericanTourist2 Relax away from the Gateway spectacle
This hotel is not ON Gateway like the other hotels in the area, but that to me makes it a bit more relaxing. You can still make the 10-15 min walk across the street and down the road to Gateway, or it's approx a 2min drive. I had an ocean facing view room. I highly recommend that if it's available.
The beds are comfortable and feel like they've been imported from the USA. The bathroom shower had very good pressure and was nicer than any property that I stayed in in Europe or the USA. Sadly, no bath though, if that's your thing.
My only gripe, if any was that the ice buckets are way to small to use for enjoying a bottle or two of wine, which you can pick up either at the shops at Gateway or the local liquor store in Uhmlanga Ridge.
Also, the very good restaurant on-site closes at 10pm, so no late night food options on premise, but you do have several late-night fast food options within a 4-5min drive.
October 2, 2013
Rated 2.0 out of 5.0 by Dissipointed Over priced for a very average stay
Lights dim periodically geaser turned down to luke warm i presume to save electricity but at these rates and as a businessman not being able to have a hot shower and work properly with decent lighting the R 1400 p/n seemed excessive.
The room was clean although the wallpaper was peeling off the wall and the toilet door would not close.
Wont stay again could have gone to a B & B for the same effort and half the price and twice the contort
August 31, 2013
Rated 5.0 out of 5.0 by travelor123 Stay mid-august 2013
Very friendly staff and the Duty Mgr was very accomodating with requesting a room change.
wide variety of breakfast and in close proximity to the airport and the highway.
August 26, 2013
Rated 3.0 out of 5.0 by Coby Average
Stayed here for my business trip in SA. What I did not like from this Hotel is that there is no fridge and no complimentary water. Also no free Internet even if they announced in their website that it is free to all platinum elite members starting July, they said they are not included on that (duh). Parking Is also not free they even charged me even if I did not bring car the following day. Also had to submit missing points for my stay and contacting them is taking forever. And had to contact them over and over again from the wrong crediting of my points.
August 5, 2013
Rated 5.0 out of 5.0 by DWnigel HOME AWAY FROM HOME!
Having used this venue for more than a year now I decided to use some of my reward points and bring my wife for a trip. She was blown away and is happy to know that I am taken care of in my home away from home when on business trips. Thanks for the great service.
June 26, 2013
Rated 2.0 out of 5.0 by Van204 Shower Broken but good breakfast and location
Value for money is great as you get a buffet breakfast. However, the bathroom only has a shower and when i stayed the shower head was broken. When I mentioned it to the receptionist, she did not have a solution for me and didnt seem interested to find a solution. The shower attachment to the wall was broken so I had to hold the shower head and try shower which was terrible! Furthermore, the carpet in the room didnt look as though it had been vacuumed properly with hair etc on it.
You also have to pay for undercover parking which usually is free with hotel rooms.
Positive aspect of the hotel:
Room overlooks the ocean which is stunning
Good air conditioning system in the room
Great location near hotels and shopping mall
June 5, 2013