Rated 4.5 out of 5 by 205
Rated 5.0 out of 5.0 by JerryH69 service
service was excellent and the front desk staff was exceptional.
May 25, 2015
Rated 5.0 out of 5.0 by NeNe2015 HR Manager
Excellent customer service and very friendly faces.
May 23, 2015
Rated 5.0 out of 5.0 by WIII clean comnfortable convenient
Great location, clean, friendly, good value and full service. Selection of breakfast options could be better.
Shower head and water pressure the best ever. Comfy bed, very good linens, quiet area.
May 22, 2015
Rated 4.0 out of 5.0 by ralph2015 Clean Room and great service.
I have stayed at this property a number of times now and have enjoyed each visit. Staff is always helpful and the rooms are always clean and comfortable.
May 12, 2015
Rated 4.0 out of 5.0 by JonnyDangerMan Great place, only one complaint
The hotel location is great, and the staff was very friendly. I was greeted by name most of the time I walked into the front door--a very nice touch.
The room was very clean and comfortable, breakfast was great, and overall I enjoyed myself. Some of the wallpaper is starting to peel, so they may need to do some updating soon.
My only complaint was the water temperature. Water temperature that changes with seemingly any other water use in the hotel is one of my pet peeves, and unfortunately it was an issue here. I haven't experienced it at most other HIE locations, so I was a bit surprised and disappointed that I had to continually adjust the settings in the shower. Other than that it was great!
May 11, 2015
Rated 5.0 out of 5.0 by RayLu great service.
Decent hotel for staying close to Duke University, friendly stuff and nice exterior. Room appeared dated, but decent compared to our hotel/motels in the same area. Overall very satisfied, will stay in the same place when visiting the area again.
May 5, 2015
Rated 5.0 out of 5.0 by momandbuggie Quick stay
Everything was great and the location was perfect.
April 30, 2015
Rated 5.0 out of 5.0 by luckyladyd Excellent room, bed and temperature control
Our daughter and her family are in Durham several times a year for work, and we try to meet them there when we can. We have stayed in several area hotels over the last five or so years, and I have been dissatisfied with them all . . . . until now! What a pleasant surprise! There were NO issues! The beds were great, the room was just what we asked for. The hvac worked! It didn't shut off and on all night, keeping us awake! The folks were friendly, the breakfast was ample and offered in pleasant surroundings. Okay, the eggs were probably the instant kind, but there was a pancake machine, and several great coffee choices, and real butter! That was enough to make my day:-) I adore this place and will be staying there every time we go to Durham from now on.
April 29, 2015