Rated 4.5 out of 5 by 174
Rated 5.0 out of 5.0 clean and friendly
from reservation to checkout this was a first class operation. the room was comfortable and the breakfast was warm and well prepared.
March 2, 2015
Rated 2.0 out of 5.0 by family traveler 32149 Desk Staff and Management not customer service oriented
I have never experienced such a strict to policy staff at any hotel before my stay here. Flexability is not allowed. The comfort of the guest is not priority. Additionally, room charges were overcharged and a phone call from upper management to discuss the error made at the time of checkin that was promised by the desk staff the next morning never happened. We will never return to this Durham hotel.
February 28, 2015
Rated 4.0 out of 5.0 by Morena63 Great place just something to keep in mind!
It was a great place to stay. It was very very clean. Smelled good, comfortable bed, bathroom was excellent, great breakfast! My only complain was that it was close to Hwy 85 and I wish I had ear plugs. I am a very light sleeper and I could hear everything. Unfortunately, I did not have ear plugs so it was very difficult to sleep.
Other than that it was great!
February 26, 2015
Rated 5.0 out of 5.0 by Grape Ape Hot Water
Ran out of Hot Water had to wait for about 20 min. for water to get hot again so my grandson could shower. That was the only problem we had.
February 25, 2015
Rated 5.0 out of 5.0 by RT123 Nice room and comfortable bed.
Your front desk personnel were very personable and friendly. Location was very convenient. Elevator slow but solid.
February 24, 2015
Rated 5.0 out of 5.0 by phillyboyin md Durham HI
Thought everything was top notch. We were going to a Navy Women's Lacrosse game at Davidson College and had driven 5 hours from our home in Maryland. We needed a place to crash for the night and couldn't have asked for anything more. Thought so much of our visit that we needed another room the following night and I wanted to stay at a Holiday Inn Express. Our experience so no where near as good as our stay in Durham.
February 24, 2015
Rated 4.0 out of 5.0 by Samimnot Good Value
Everything was great, just as you'd expect at a Holiday Inn Express!
February 22, 2015
Rated 2.0 out of 5.0 by krisj25* Weekend stay - don't plan to sleep in
Everything was standard except the cleaning staff. They start at 9am on the top floor on the weekends, slamming and knocking on doors. They came to our room when we did not even check out, knocked for 1 second, and tried to open the door in another second. I would not recommend staying at this hotel on the weekends.
February 20, 2015