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Rated 4.3 out of 5 by 105 reviewers.
Rated 4.0 out of 5.0 by Friendly Hotel Staff The hotel staff was exceptionally helpful and friendly. One of the staff (Gwen) watched over my luggage because i had left my car keys in my room. This saved me from hauling the cart back up to my room to get the keys. It is also nice to be greeted by a friendly staff after a long, tiring drive. Check in was very quick. My room was ready and very clean. At check out time the coffee was ready long before breakfast time so I was able to get a cup of hot coffee at 5AM before leaving the hotel. That was a nice treat. August 14, 2014
Rated 5.0 out of 5.0 by Pleasant to stay Me and my husband stayed here because it is very near like 2 miles to Duke University hospital wherein we have to visit a friend.The parking area is full when we came at 11 in the night. We had the impression that the hotel must be nice to stay. The lobby is nice and clean. The staff is very helpful and friendly. The King room is nice with average size for two people. The room is clean and very good scent of smell. However the air conditioning does not work properly. I wanted to sleep in a cold room but somehow the thermostat is very weak.Anyway,Breakfast is really nice with to go option. Overall is a pleasant stay for us. August 11, 2014
Rated 5.0 out of 5.0 by The Staff and Comfort was outstanding The Staff was so wonderfully helpful to me and my husband. My hours are crazy when I travel between client's overnight and the Staff accommodated us with time to relax and enjoy our stay. We will definitely stay here when traveling back to the Durham area. August 10, 2014
Rated 5.0 out of 5.0 by Enjoyable Hotel I only use the H I Express hotels to sleep at on my trips and I had a good night sleep here. August 7, 2014
Rated 4.0 out of 5.0 by great facility-don't stay if you have more than a car the facility is great, staff attentive, breakfast excellent, BUT, if you are travelling with a trailer or a vehicle more than a just a car or pickup, there is no parking available for you, may want to find another option. August 5, 2014
Rated 5.0 out of 5.0 by Great Accomodation We visited this hotel because we always stay with Holiday Inn anywhere we go. This hotel chain has a very good reputation with us. Our entire visit was wonderful from start to finish. We actually arrived early and we were able to check in and get our room at no additional charge. The staff was very nice and accomodated us. The room was clean and smelled nice. The bed and pillows were comfortable and we were able to fall asleep easily. The breakfast hours are an hour longer than any other hotel we had been at that offers breakfast. The variety of items is wonderful and it is all stocked constantly by the cook. I would greatly recommend this location to anyone visiting the area. August 4, 2014
Rated 5.0 out of 5.0 by Great location and very welcoming! We were just looking for a 1 night stay on our way to the coast and found this location to be perfect! We wanted to visit Duke and the campus of UNC. The staff was extremely accommodating. Would highly recommend! August 3, 2014
Rated 2.0 out of 5.0 by terrible bed, barely adiquate service. I have stayed in many hotels over the years, and especially Holiday Inns, and much to my disappointment, found the Holiday Inn Express in Durham, NC to be among the worst. The clerk at check in was insincere and a bit rude. The bed most uncomfortable, and the a/c did not operate properly and yet was extremely loud. I would never stay there again, and would not recommend it to even an enemy. August 2, 2014
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