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Rated 3.9 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by sehr bequeme betten,ruhige zimmer für geschäftsreisen ist dieses hotel sehr zu empfehlen.preis/leistungsverhältnis ist angemessen.personal ist sehr freundlich und bemüht.das badezimmer könnte etwas moderner sein,jedoch gleicht die sauberkeit dieses manko aus. March 28, 2014
Rated 4.0 out of 5.0 by cama comoda Un hotel bien, aunque alejado de la civilizacion. Tiene buenas instalaciones, aunque internet solo funciona en recepcion, y a mi gusto, deberia llegar a las habitaciones. March 24, 2014
Rated 4.0 out of 5.0 by Praktisches Hotel Modernes Hotel mit gutem Frühstück, allerdings kann man die S-Bahn hören. March 22, 2014
Rated 5.0 out of 5.0 by Entspannter Aufenthalt Kam relativ spät an und nutzte mein Zimmer bis um 12:00h Mittags. Frühstück war gut, also jederzeit wieder. March 16, 2014
Rated 4.0 out of 5.0 by - Insgesamt sehr gut. Nur leider sind die Doppelbetten zu schmal. Der Service ist ausgeziechnet. March 12, 2014
Rated 4.0 out of 5.0 by Excellent value for money We spent with Our 2 children 1 night in a family room. Nice beds in a quiet room, good shower and good breakfast buffet. March 9, 2014
Rated 4.0 out of 5.0 by Nice Nice place, but for some reason Holiday inn Express in Germany is convinced we still use cables to connect to the Internet. No wifi in the rooms... And then the elevator.....broken for two days??.? March 9, 2014
Rated 2.0 out of 5.0 by Make sure the room you get is Non Smoking My experience normally at this hotel is very good. However on the 5th of March I was given a smokers room that I have not requested as a non smoker. No reaction from reception when informed March 9, 2014
Rated 4.0 out of 5.0 by Sauberkeit u.sehr guter Servise Es hat alles gestimmt,vom Einchecken bis zum Ausschecken,wir waren sehr begeistert. March 8, 2014
Rated 4.0 out of 5.0 by Exceeded Expectations For a Holiday Inn Express, it was one of the better hotels I have stayed in. Staff was friendly and room was quite cozy. Location for airport access is excellent. February 22, 2014
Rated 5.0 out of 5.0 by Convenient cusiness location for Messe The hotel was as expected from Holiday Inn`s where I have stayed many times throughout UK and the continent. However, on this occassion we were visiting the Messe Exhibition centre for 2 days, and was annoyed that you did not provide a complimentary bus service to and from the exhibition centre. There were many like minded patrons in your hotel all with the same complaint. We know you increase your prices during these exhibitions, whereas your overheads remain the same, so why not invest in a little more customer conveniences for the very reason for using your hotel. Your response will always be that you do not have to provide additional services during these exhibitions as your bookings exceed normal trading weeks.- so why not give a little extra service to your customers. It will pay off in the long run. February 20, 2014
Rated 3.0 out of 5.0 by Licht und Schatten Aufenthalt soweit ok, das Personal war freundlich und hilfsbereit, es lief alles sehr unkompliziert. Leider kam aus dem Bad ein unangenehmer Geruch und der Frühstücksraum hat den Charme einer lauten Bahnhofshalle. Eierbecher und Löffel aus Plastik (Einweg) ... die USA lassen grüßen. Außerdem sind 20 Euro / 2 Tage für Internet auf dem Zimmer nicht mehr zeitgemäß. February 5, 2014
Rated 4.0 out of 5.0 by Preis/Leistung stimmen Durch die nahe Lage zum Flughafen ist dieses Hotel optimal für Geschäftsreisende. Freundlicher Service, gut ausgestattete Zimmer zeichnen dieses Haus aus. Die Lage ist leider nicht ganz so gut. January 13, 2014
Rated 3.0 out of 5.0 by nicht mehr das was es mal war Nach ca 20 Aufenthalten in diesem Hotel stellen wir fest dass der Service wesentlich schlechter geworden ist. January 11, 2014
Rated 5.0 out of 5.0 by my stay at Holiday inn express Everything was great except they wanted to charge 15 euro per day for internet. This is not only very expensive but rude. I did take advantage of the free internet in the lobby . I would return to this property. Nice to airport and downtown . January 2, 2014
Rated 1.0 out of 5.0 by unorganisiert und unfreundlich Da das Hotel keine Laufkundschaft fürs Frühstück, welches ja angeblich "gratis" ist, haben kann, sollte man in der Lage sein, die Buchungszahlen sich anzuschauen und entsprechend auf den "Ansturm" personell und materiell eingerichtet zu sein. Aufgrund des Chaos beim Frühstück bot ich an, auch später wiederzukommen, worauf mir "wortwörtlich" mitgeteilt wurde, "egal wann ich komme, es sei unpassend". Ich habe dann auf das "kostenlose" Frühstück, was auf der Rechnung kostenlos mit 3,50 aufgeführt wird ausfallen lassen. Gäste sind ja unpassend!!! Mir das "kostenlose" Frühstück für 3,50 separat auszuweisen war nicht möglich, eine vernünftige und plausible Erklärung ebenfalls nicht. Auch aus der Buchungsbestätigung geht diesbezüglich keinerlei Information hervor, dass man kostenloses Frühstück für 3,50 nicht separat ausweisen könnte. Nie wieder Holiday Inn Express in Düsseldorf!!! December 29, 2013
Rated 4.0 out of 5.0 by Front desk staff issues Very unfriendly staff at front desk. We arrived a couple of hours before the minimum check-in time of 3PM. The female front desk clerk was very unfriendly and rude. Also didn't suggest to put the luggage in storage for the time being. We've stayed in this hotel several times and never had any issues with the staff. In general good basic hotel with free parking. December 16, 2013
Rated 5.0 out of 5.0 by Good location, friendly staff, a good stay I was only there for one night, but I was greeted cheerfully, and English was well spoken. Parking is free across the street, and fairly priced under the hotel. The rooms are spartan but clean, and mirror the size of most Holiday Inn Express properties in Germany. I have stayed in Schwabach, Hamburg, Frankfurt both on Elbestrasse and at Guetleutstrasse. Breakfast is adequate and well serviced. While it does not have a restaurant for dinner, we were recommended to Ristorante La Tosca; and it was first rate; and fairly priced. 200 meters walk. December 15, 2013
Rated 3.0 out of 5.0 by Reasonable service at a decent price. Lack of Wi-Fi in room although available in lobby. Wired Wi-Fi in room chargeable. Breakfast ok but lack of restaurant means walk/taxi to eat in the evening. Had the best range of TV channels I have ever seen in a budget hotel. Something for everyone, no matter what language they speak. November 18, 2013
Rated 2.0 out of 5.0 by no refund I left one day before and they don't gave me refund of money because it was period of exhibition in Düsseldorf. November 12, 2013
Rated 5.0 out of 5.0 by Very good value! Stayed in this hotel for the second time. This time we had an early flight from Düsseldorf airport the following morning. The staff was very friendly again and the room was clean and nice. The breakfast had everything you need before you start a long flight. Also is the hotel near to the airport and it was easy to get there. I would definitely stay there again and recommend this hotel for family and friends. A good choice to start a vacation! A big "thank you" to the staff! October 15, 2013
Rated 1.0 out of 5.0 by Small rooms / No Wireless Internet My overall experience was okay. Here is the negative points 1. Room I stayed was small. We had to leave our pram in the car. because did not fit in the room. 2. There was wireless internet in the room. Only cable internet. wireless connection was only available in reception but was poor connection. 3. We stayed as family and it was mentioned in the booking. But we get two single bed. Only positive point is friendly employees. October 10, 2013
Rated 4.0 out of 5.0 by Schönes, modernes Hotel mit freundlichem Personal Wir waren zu einem Stadtaufenthalt in Düsseldorf und konnten das Hotel als Startpunkt gut nutzen. Vor allem der freundliche Empfang mit umfassender beratung hat uns beeindruckt. Weiter so! October 10, 2013
Rated 2.0 out of 5.0 by Basically "average" but ... ... but Staff at 10pm unacceptable due to their service which frustrated many of the customers using "bar service". Don't even call me or write me as it was last of my visit there, ciao, JH October 7, 2013
Rated 3.0 out of 5.0 by Rooms X23 and no In-room Wifi Very disappointed in this hotel which does not meet the normal IHG or even Express standards. No WIFI in the room - although it is coming. I stayed in room 523 - all night the clunking of the elevator was to be heard. I imagine this is the problem on all floors with room 23. The staff were pleasant and efficient, although I sense the hotel was very busy with local events. No newspaper offered for a platinum member September 30, 2013
Rated 5.0 out of 5.0 by great value for money Room is big enough and clean. breakfast is simple but you do have enough choice. For the money we paid, we can't complain at all. great experience. September 25, 2013
Rated 3.0 out of 5.0 by Not a good choice for business traveler Internet speed is very slow. Room has bad connection. September 23, 2013
Rated 2.0 out of 5.0 by Besuch Düsseldorf Lage : Gut, Anbindung zur Öffentlichen Verkersmittelln. September 19, 2013
Rated 4.0 out of 5.0 by A really warm Welcome The receptionist went out of her way to make us feel welcome when we checked in. Would have liked a few more comfortable chairs around the place, but a good example of the brand. September 15, 2013
Rated 4.0 out of 5.0 by Great value for money This hotel had a very good price. The hotel staff was excellent. It was close to the airport and the city centre. The rooms were great for two persons but a little small for a family. September 8, 2013
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