Rated 4.6 out of 5 by 67
Rated 5.0 out of 5.0 by HawkeyeFan Great value!
We had a great experience staying at this properly. Arrived on a Saturday and was efficiently checked in and front desk staff was the best I've ever encounered. Used the shuttle service on Sunday to the Mall of America to catch the light rail to the Vikings game--- great service! I would definitely stay at this property again and would highly recommend it to others.
December 3, 2013
Rated 4.0 out of 5.0 by shawnie40 Awsome staff
Or weekend started out rough on Friday night when after swimming in the pool we discovered there wasn't hot water for our showers. After taking luke-warm showers we discovered there were only 3 towels for the 4 of us staying in the room. After expressing our concerns with the front desk we were told one of the hot water heaters had failed. They made this up to us by giving us a free night during our two night stay, which we thought was very generous. The next morning we were greeted and helped at breakfast by Dennis who is truly an asset for Holiday Inn. The heated pool was the warmest pool we've been in at a hotel. I, my wife and our two daughters will definitely be returning for another mini vacation.
November 27, 2013
Rated 5.0 out of 5.0 by Lizzy66 Friendly staff
Friendly staff with a sense of humor. Good breakfast!
November 25, 2013
Rated 5.0 out of 5.0 by Sully55 Wonderful experience
I have stayed at multiple IHG hotels throughout the U.S. This hotel is top notch. Right from the start, we were greated by the front desk staff upon walking in the door. The staff was great. Can not say enough good things about the entire experience. I highly recommend this hotel and will definitely stay there again.
November 19, 2013
Rated 5.0 out of 5.0 by CrossCountryROCKS Very Nice Hotel :)
Stayed at the Holiday Inn Express for the STATE Cross Country Meet. Super nice staff...Joel and Angie were just FABULOUS! Nice pool and hot tub. Overall experience was AWESOME!! Will visit again next year!!
November 8, 2013
Rated 5.0 out of 5.0 AWESOME AND CONVIENT
I booked here because we were coming in from Illinois to go to mall of America. GM Joel was very friendly helpful and awesome helping me pick my package so I can get my wristbands for the Nick Universe. This is a great place. They had a shuttle to and from the mall so we didnt have to lug around jackets, keys ect. Front desk staff all very friendly and helpful. Room very clean beds VERY VERY COMFY! Slept GREAT! Thank you for the great experience and you guys are doing a SUPERIOR job. Will deffinatly be staying there again! GREAT JOB!!!!!!
October 30, 2013
Rated 5.0 out of 5.0 by akalls we will be back.........
This was about the fifth time we have stayed here, and as usual we are eminently satisfied. The location is good, and easy to access from many directions, it is a short haul to the Minneapolis VA Medical Center, and has some nice dining in close proximity. The staff is always courteous and helpful and the hotel and grounds are clean and orderly.
I don't sleep well at home so the three stars for "Sleep Quality" is NOT a dig on the hotel, although a wedding party came in about midnight and were partying outside our door. I called the front desk and the situation was remedied.
The breakfast could have a bit more variety, but all in all is okay.
we will be back
October 23, 2013
Rated 4.0 out of 5.0 by Rodney30 Front desk employees very professional and helpful.
Enjoyed overnight stay along with the shuttle to airport and back with courteous drivers.
October 19, 2013