Rated 4.6 out of 5 by 68
Rated 5.0 out of 5.0 by cill1260 great service
staff was awesome and we like the restaurants and stores around the hotel.
December 5, 2013
Rated 5.0 out of 5.0 by HawkeyeFan Great value!
We had a great experience staying at this properly. Arrived on a Saturday and was efficiently checked in and front desk staff was the best I've ever encounered. Used the shuttle service on Sunday to the Mall of America to catch the light rail to the Vikings game--- great service! I would definitely stay at this property again and would highly recommend it to others.
December 3, 2013
Rated 4.0 out of 5.0 by shawnie40 Awsome staff
Or weekend started out rough on Friday night when after swimming in the pool we discovered there wasn't hot water for our showers. After taking luke-warm showers we discovered there were only 3 towels for the 4 of us staying in the room. After expressing our concerns with the front desk we were told one of the hot water heaters had failed. They made this up to us by giving us a free night during our two night stay, which we thought was very generous. The next morning we were greeted and helped at breakfast by Dennis who is truly an asset for Holiday Inn. The heated pool was the warmest pool we've been in at a hotel. I, my wife and our two daughters will definitely be returning for another mini vacation.
November 27, 2013