Rated 4.3 out of 5 by 55
Rated 5.0 out of 5.0 by denk Check-in was excellent and professional
We went to Eagle Pass to see the Casino. Cindy who was at the check-in was extremely professional and courteous. The room was excellent and clean. We have stayed at the Holiday Inn all over the world and this property and the one at Steamboat Springs in Colorado were the two properties that we have enjoyed the most. This was mainly because of Cindy at the front desk. My wife and I value good manners and professionalism, both of which this young lady has. I recommend this property without reservation.
February 25, 2014
Rated 4.0 out of 5.0 by Leonard61 Large rooms
Large rooms with comfortable beds and very soft pillows. The front desk staff were very pleasant.
January 29, 2014
Rated 3.0 out of 5.0 by Mercurio2585 Very convenient location altough with discomfort
Descourtesy attention of staff personal. Beds and pillows very hard and big.
The bathroom had a lot of very small bugs.
Great breakfast and very convenient location.
We missed the cinnamon rolls.
January 3, 2014
Rated 5.0 out of 5.0 by angel214 Nice clean fairly new hotel
Fast check in, Excellent area for closeness to Kickapoo Casino as it's literally right down the street. Breakfast was hot and plentyful. Staff was nice. As being a IHG rewards member, I was treated very respectfully. You won't be disappointed with this choice as the price is right!!!! Even has a nice pool area.....
December 28, 2013
Rated 5.0 out of 5.0 by imscorpion Casino Visit
Me and my wife choose this hotel as our first choice because it is clean and has great breakfast. Sorry I didn't give the staff the highest rating but sometimes they seem indifferent and don't show dedication or full attention to customers. We recently joined the HG Rewards club program but have stayed at this hotel around 6 or eight times this year. We recently tried to stay at the Kickapoo Casino but it paled in comparison The wait for a room was ridiculous even with a reservation so we immediately called and booked a room with Holiday Inn Express. P.S. don't forget to tip the breakfast hostess who does an exceptional job.
December 22, 2013
Rated 4.0 out of 5.0 by George110 Nice place to stay !
Nice place to stay, however, there is little opportunity
for few employees to develop desire of excel !
December 9, 2013
Rated 5.0 out of 5.0 by solymar Warm and Welcoming Staff
Due to unforseen circumstances we had an extended stay in Eagle Pass at this Holiday Inn Express.
The hotel rooms and common areas are very clean, updated and well taken care of. Check in and out is a breeze and the front desk staff are wonderful, very welcoming, and offer great suggestions on dining, shopping etc...
Breakfast was always plentiful with both cold items such as cereal and hot items such as pancakes, biscuits and gravy, eggs, bacon, sausage and their amazing cinamon rolls. The dining room staff was quick to replenish items, and clear off tables.
Housekeeping did a great job in refreshing and cleaning our room every morning and always had a smile and hello when we would see them in the hall.
Special thanks to the GM, Norma, and to Albert - your kindness and assistance in a difficult time really made our extended stay feel like our home away from home.
December 4, 2013
Rated 4.0 out of 5.0 by HoustonFam Great Stay!
We were in town for a wedding and stayed just for the weekend. Really enjoyed our stay. The whole family really enjoyed the variety for breakfast! Plenty of parking and access to our room. We will be coming back.
November 8, 2013