Rated 4.3 out of 5 by 49
Rated 5.0 out of 5.0 Warm and Welcoming Staff
Due to unforseen circumstances we had an extended stay in Eagle Pass at this Holiday Inn Express.
The hotel rooms and common areas are very clean, updated and well taken care of. Check in and out is a breeze and the front desk staff are wonderful, very welcoming, and offer great suggestions on dining, shopping etc...
Breakfast was always plentiful with both cold items such as cereal and hot items such as pancakes, biscuits and gravy, eggs, bacon, sausage and their amazing cinamon rolls. The dining room staff was quick to replenish items, and clear off tables.
Housekeeping did a great job in refreshing and cleaning our room every morning and always had a smile and hello when we would see them in the hall.
Special thanks to the GM, Norma, and to Albert - your kindness and assistance in a difficult time really made our extended stay feel like our home away from home.
December 4, 2013
Rated 4.0 out of 5.0 by HoustonFam Great Stay!
We were in town for a wedding and stayed just for the weekend. Really enjoyed our stay. The whole family really enjoyed the variety for breakfast! Plenty of parking and access to our room. We will be coming back.
November 8, 2013
Rated 5.0 out of 5.0 by Gcurse04 Great hotel
Staff and rooms were outstanding and breakfast was great
November 6, 2013
Rated 5.0 out of 5.0 by Bflores Excellent Service
We enjoyed our stay at this Holiday Inn and Suites. The staff is very friendly and the rooms are very clean. Norma, the General Manager, is very professional and friendly.
October 5, 2013
Rated 4.0 out of 5.0 by Gloria47 My husband loved the pillows!
After staying at other hotels in Eagle Pass, Holiday Inn was by far the best yet. The rooms were nice and clean and after a long night at the casino we had a comfortable nights rest. I think we found a home at Holiday Inn Eagle Pass and will return on our next visit to Kickapoo.
October 3, 2013
Rated 5.0 out of 5.0 by bradenmel awsome rooms and great pool
We had a great time and stay with you at holiday inn express would do it all over again at this same hotel. Very very clean and neat.
September 25, 2013
Rated 2.0 out of 5.0 by Shirl4 Not my favorite HIE
It's usually dirty; smelly, noisy and over priced. If I have a choice, I try to find another hotel.
September 8, 2013
Rated 5.0 out of 5.0 by Donkey1 Comfortable bed
Great service always...
One concern... how do we set the temperature in the room. We use the thermostat on the wall, but the temperature would not change. If set at 73, it stayed at 78-79 degrees
September 3, 2013