Rated 4.4 out of 5 by 92
Rated 3.0 out of 5.0 by Travelingforbus I was confused
I called Holiday Inn and was told that they were almost full.
I followed this with a call to the Crowne Plaza.
I made my reservation with Crowne Plaza so imagine my shock when the address had me arrive at the Holiday Inn.
The front desk staff was not very helpful or attentive.
I was hoping for a resturant on site but was again disappointed.
The lighting in the restroom was very poor and flickered at length before turning on-this was more than annoying.
August 24, 2014
Rated 5.0 out of 5.0 by Jharpman Eagle Pass
Nice place to stay in Eagle Pass and was very relaxing-wished I had more time there to stay.
August 24, 2014
Rated 5.0 out of 5.0 by jac1975 great place to stay
Always great service. Friendly staff. Very clean. Always stay here when I visit.
August 21, 2014
Rated 5.0 out of 5.0 by J J 45 eagle pass
Great hotel, wonderful staff, safe location. Very clean highly recommended.
August 21, 2014
Rated 4.0 out of 5.0 by X-Man In-law visit
When I checked in the staff was very courteous, but the front desk clerk did not recognize me as a rewards club member. I had to inform her of that fact and ask for the complimentary gift.
There was an assistant manager who upgraded my room.
The dinning room attendant had remembered me from my previous stay. She hugged me and welcomed me.
August 20, 2014
Rated 5.0 out of 5.0 by shsp great place to stay
great place to stay, will stay there again next time in eagle pass.
August 20, 2014
Rated 3.0 out of 5.0 by Sore back Lynn Soft bed and broken A/C
Don't ever stay in Room 225. The A/C runs constantly and you can only shut it off if you unplug it from the wall. Neither the thermostat switch or the fan switch did anything other than spin in all directions. The room had to be 50 degrees when I woke up.
In addition, the beds in this hotel are too soft. This was my second stay there.............and the second time I awoke with a sore back.
The place is clean, the staff is friendly. No complaints there.
August 13, 2014
Rated 5.0 out of 5.0 Great location, great service and fair price
The hotel is in an excellent location in town, close to the major restaurants and bars. It has a great price for business travel, very decent internet speeds, and the beds are really comfortable. Overall it is a quiet location so there's no issues in getting a good's night rest, and the check-in
August 11, 2014
Rated 5.0 out of 5.0 by whatever whatever clean room and cool
the bathroom floor some redone on the baseboard
wall plugs closer to the open hall area to iron===no plugs were near for ironing......
August 7, 2014
Rated 5.0 out of 5.0 by rpdiaz Great staff
Myra, Denise and Kika are awesome! Breakfast is awesome please continue to carry half-half for the great coffee
July 22, 2014
Rated 5.0 out of 5.0 by "AC" Excellent service at arrival
I will stay at this hotel on my next visit to Eagle Pass, Tx.
July 18, 2014
Rated 4.0 out of 5.0 by baseballmom95 helpful and accomodating staff
We were in Eagle Pass for a baseball tournament so we stayed at the hotel for 5 nights...the staff was very polite and helpful to put up with us for 6 days. (the only complaint I have is there's only one washer/dryer for guest use, and there were several baseball teams who needed to use the machines)
July 17, 2014
Rated 5.0 out of 5.0 by gregoryrailroad Excellent place
This hotel always exceeds my expectations when I am in Eagle Pass.
July 17, 2014
Rated 5.0 out of 5.0 by Maria167 Friendly and outstanding customer service
Kika was very professional and friendly! She attended and welcomed our family during our breakfast.
July 12, 2014
Rated 3.0 out of 5.0 by mjamm Clean and comfortable
The room was nothing special in either a good or bad way. The HVAC system could have been a bit quieter, but it wasn't bad. Just air noise and a little bit of a bump when the compressor started, no nasty whining whistling or rattling. I have experienced much worse.. The breakfast included an automatic pancake maker that in my opinion really does make a perfect pancake. Overall the stay was unremarkable with no problems.
July 11, 2014
Rated 4.0 out of 5.0 by Tex Mark breakfast was only let down
Air conditioning little loud. Staff for breakfast was working hard but ran out of coffee; eggs and sausages were cold.
July 8, 2014
Rated 5.0 out of 5.0 by rpdiaz Excellent Customer Service!
The Holiday Inn Eagle Pass is the premier place to stay due to it's great staff that is focused on customer service. Albert and Mayra at the front desk are awesome. Great place to stay!
July 3, 2014
Rated 5.0 out of 5.0 by Pitarecio Great Hotel.
This hotel is one of the best hotel that I've stayed at. The room was clean. The bathroom was clean. Basically, everything was clean. Though I didn't get a chance to swim, the pool looked very inviting from my room view. I know next time I'll be using the pool. We did get a chance to sit outside and relax and it was nice. This hotel has some of the nicest staff I've had the pleasure of meeting. I'm glad we chose this hotel to stay for our business trip. I'll be staying here again on my next business trip. Great Hotel for business and/or pleasure. I would definitely recommend this hotel to anyone!
July 2, 2014
Rated 5.0 out of 5.0 by rpdiaz Great Staff
I wanted to thank Norma the Manager who picked up some medical supplies for me at UPS she went above and beyond as I was unable to get to Eagle Pass in time. I really needed those supplies. Keka, Myra, Jessie and Albert are fantastic. Kudos to the staff at the Eagle Pass Holiday Inn the choice place to stay in Eagle Pass.
June 30, 2014
Rated 3.0 out of 5.0 by sandye91 Breakfast
More breakfast choices would be nice. Every time I have stayed, the breakfast has seemed to be the same and not much options.
June 27, 2014
Rated 5.0 out of 5.0 by Karymen1998 Excelente Servicio e instalaciones!!!
Muy recomendado, el personal muy atento y servicial, las instalaciones en perfecto estado y con mucha higiene, hay un ambiente de confort desde que llegas al hotel... sin dudarlo volvería!!!
June 18, 2014
Rated 5.0 out of 5.0 by slypig Great Nigh Sleep
the title sums it up. Slept well and comfortable all night long. Clean, secure, friendly staff. Easy access to facility.
June 12, 2014
Rated 5.0 out of 5.0 by Hop-a-long Large and comfortable suite
I very much think all HI Express hotels could learn a lot from the one in Eagle Pass, TX. Close, convenient, and great price. Staff was knowledgeable about the area. Food was the same as everywhere else though, need to vary the menu a bit more.
June 10, 2014
Rated 5.0 out of 5.0 by Juice/Nikki Hit the Jackpot at Holiday Inn Express Eagle Pass
My wife and I chose this hotel off the internet although there were other hotels in the area. It turned out to be a great choice. The breakfast and the attitude of the staff was very pleasant. Everyone was so nice and helpful.
June 5, 2014
Rated 5.0 out of 5.0 by X-Man Great room and friendly staff
I really enjoyed my stay. The staff were professional, friendly, and very accommodating.
June 4, 2014
Rated 4.0 out of 5.0 by PanchoLopez2 Great Facilities & Excellent Service
Very nice hotel facilities and customer service overall.
I always recommend this property to my colleagues.
April 29, 2014
Rated 5.0 out of 5.0 by more8200 great breakfast and service
It was a very pleasant stay at this Holiday inn express the staff was very courteous and professional.The Breakfast choices were excellent and very delicious.We had a great time relaxing while being in the hotel the hot tub felt great and the pool was clean and we enjoyed swimming.
Thank You for your Hospitality.
April 16, 2014
Rated 4.0 out of 5.0 by Hard To Sleep AC rattled all night
Customer service was good and the room was clean however after having a night of fun at the casino we went to our room only to find the AC made a rattling sound ALL night long. The pillows were way to soft and your head sunk all the way to the bed. I have stayed at this location several times with great results however this trip just did not let us have a good night sleep because of the rattling. I stay at a few Holiday Inns and a lot of the AC/Heater seem to all have the same rattling problem :-(
April 9, 2014
Rated 5.0 out of 5.0 by molina51 Great as always!
This is the third time I book a room for my parents. They love staying there and have never had a complaint. The rooms are clean and there is always a good selection of breakfast items.
March 13, 2014
Rated 5.0 out of 5.0 by denk Check-in was excellent and professional
We went to Eagle Pass to see the Casino. Cindy who was at the check-in was extremely professional and courteous. The room was excellent and clean. We have stayed at the Holiday Inn all over the world and this property and the one at Steamboat Springs in Colorado were the two properties that we have enjoyed the most. This was mainly because of Cindy at the front desk. My wife and I value good manners and professionalism, both of which this young lady has. I recommend this property without reservation.
February 25, 2014