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Rated 4.3 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 by Great Staff Friendly great Staff, always feel welcome. Breakfast is good but needs to be changed up, maybe more cheese omlets, the rooms and baths are very clean, the front entry is clean, fast check-in and the front desk always has my receipt ready first this thing on the day of my departure. November 9, 2015
Rated 5.0 out of 5.0 by nice hotel accomadations Comfortable and reasonably priced. Located near the highway for convenience and near grocery store and downtown Eagle. October 27, 2015
Rated 5.0 out of 5.0 by Small but comfortable room the room was a little small but other than that everything was fine. October 27, 2015
Rated 1.0 out of 5.0 by Very rude staff. Hope you enjoy being awakened at 1:15AM Made reservation online and am a long time rewards member. Arrived at hotel around 4 PM. Checked in as always with no problems. At 1:15 AM received a phone call from the front desk demanding our names and why we were in that room. I explained we had a reservation and got out my ipad and read the number to him. He was silent for a moment then replied "I found you, I apologize" and hung up with our sleep ruined. The next morning I confronted the lady at the front desk and she rudely told me that my reservation and card had not been proper and it was policy to call the room immediately even if 1:15 AM. When I inquired and showed her my reservation, her response was, "Sorry but I don't have time for this". I remedied the situation. I walked to my car, opened my iPad, went to a competitors rewards site, signed up, made reservations with their chain for the balance of our trip and cancelled our HI Express reservations. Avoid this hotel at all cost!! October 13, 2015
Rated 5.0 out of 5.0 by Amazing Staff I have to commend the staff for their great service and care. I've stayed in a lot places and a lot of brands. This staff is hands down the best. September 18, 2015
Rated 5.0 out of 5.0 by Nice stay Great place. Good room at a good price. Two small issues. The recliner chair in the room was uncomfortable to me. Not a big deal, I just did not like it. The bathroom was too small. Very clean and a great shower head, but small. September 18, 2015
Rated 5.0 out of 5.0 by GREAT STAY KIDS HAD FUN Had a break down turned it into a fun stay for the kids September 17, 2015
Rated 4.0 out of 5.0 by Comfortable on a budget Easy access to this hotel from I-70. Very kind staff. We had a quiet room on the second floor. Two complaints: the television/cable did not work. This should be on the room cleaning checklist. Second, my pet peeve on room cleanliness is finding someone else's hair in the shower which was the case on this stay. Our stay was so short and we were off the next morning without breakfast that I made no complaints other than the television. September 10, 2015
  • 2015-11-25 T13:49:42.113-06:00
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