Rated 4.5 out of 5 by 185
Rated 5.0 out of 5.0 by Fleets One staff person at night... really?
Can't believe that a hotel like this would staff one desk clerk in the early evening to do everything. My room was on the new renovated floor, and when I discovered that the hair dryer didn't work, the poor guy at the front desk had no way of helping me since he was alone. He worked hard to find a solution, but he had people checking in, others complaining that their TV didn't work, phones ringing, etc. After trying to problem-solve the hair dryer situation, he ended up giving me a key to an empty room that I could use in the morning. I can't believe Holiday Inn would leave a large building like this to one person. There should be 2 people on at all times to deal with situations that come up. Very poor management decision.
April 15, 2015
Rated 5.0 out of 5.0 by TravelMom369 Great hotel
Wonderful breakfast choices. I appreciated the turkey sausage over the usual pork. One odd thing was that a lady was giving swimming lessons in the pool, but she was respectful of there being guests in the pool.
April 3, 2015
Rated 5.0 out of 5.0 by the other traveler Friendly and helpful staff.
Overall, the staff was very friendly and helpful. Extremely responsive to my needs. For that and the convenient location, I'd recommend this property.
March 31, 2015
Rated 4.0 out of 5.0 by CaraMiaMine Pleasant Stay
Front desk staff were very personable and the check in took only minutes. The room was clean and comfortable. I was able to adjust the temperature to suit me. An electrical outlet was available to use for a medically necessary assistive device. There was plenty of light in the room and it was relatively quiet providing a good sleeping atmosphere. Check out was also very quick and accurate.
March 31, 2015
Rated 5.0 out of 5.0 Always good!
I used IHG program for years, Holiday Inn Express is really good choice.
March 30, 2015
Rated 3.0 out of 5.0 by Joe MB. Location access
The staff was very good and the room was comfortable except for the pillows. The location was good for where I was working as far as access to different areas in NJ.
I was hoping the gym had an eliptical but did not. But it was clean and organized. Overall a decent stay but was noisy due to construction on different floors. It is good to see that they were upgrading the hotel.
March 29, 2015
Rated 5.0 out of 5.0 by kenny1227 quick stop over
great staff, very comfortable rooms. breakfast was fresh.
entire property was very clean. overall excellent experience. would highly recommend
March 25, 2015
Rated 5.0 out of 5.0 by pat7582 excellent room temp during cold night
Great short business stay, but your questions are making this review too much of a burden on my time
March 17, 2015