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Rated 4.4 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Staff is Great! I have stayed at this hotel at least a dozen times. I'm impressed every time by the friendliness of the staff. Sandy greets us for breakfast every morning with a smile, remembers the kid's favorite foods and provides better service than I've had in some 5 star restaurants. Kathy and George at the front desk are always super nice and helpful. They go above & beyond to provide excellent customer service. December 31, 2013
Rated 4.0 out of 5.0 recent stay Our stay was very comfortable. We had difficulty controlling the heat in our room. We will stay at this Holiday Inn Express again. December 31, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable room plus an amazing service. I stayed at this hotel for three nights from 12/03/13 till 12/06/13. The room was very clean and stayed clean during the stay. A 5 stars breakfast buffet. Very friendly staff. The gym and the swimmingpool were a plus. Worth the money!! December 9, 2013
Rated 4.0 out of 5.0 by Great Hotel Holiday Inn Express continues to impress!!! The hotel was warm and inviting, clean, great bed and pillows! December 9, 2013
Rated 5.0 out of 5.0 by Comfort I've stayed here numerous times and have always found it comfy and clean. December 9, 2013
Rated 5.0 out of 5.0 by Breakfast Room the matron in attendance is very congenial and pleasant but she has this bad habit: when cleaning the tables, after a patron departs, she stands erect and sprays the amonia cleanser onto the table, emitting the spray particles into the air and certainly onto the food. It's lazy not spraying the cleanser directly into a cleaning towel, to avoid the cleanser from dispersing into the air but it is unsanitary to do otherwise. November 27, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service! I really enjoyed my stay here. I was able to experience two rooms. One room with a king bed and sofa and the other room with just the king bed. I was very comfortable in both, however, it was a little noisy being so close to the Turn Pike. On that note, I placed the fan on override and slept quite well. The breakfast was open from 6-10 which allowed me to come back when it was busy . The staff was friendly and willing to help in any capacity. If I ever partake in WTM (World's Toughest Mudder) I will definitely stay here again. Thanks Holiday Inn Express! November 19, 2013
Rated 5.0 out of 5.0 by Great weekend getaway I was looking for a quick getaway for the weekend, and this Holiday Inn served my needs perfectly. It wasn't as far away from Jersey City as I initially imagined but it still gave me a feel of being away from the daily grind. Being near Rutgers we ran into some Saturday-afternoon-post-game traffic but after making it through the traffic, things were fine. The room was comfortable, clean and spacious. The bed was great and I LOVE the shower head! (A true treat for any shower-happy folks out there.) I would recommend this location to anyone. November 13, 2013
Rated 5.0 out of 5.0 by Nice hotel Stayed at 4 Tower Place for business one night. Location was so so couldn't walk to any shops or restaurants, however, although Tnpk right next to hotel there was little noise and able to sleep well on very comfortable bed. Nice to have refrigerator and microwave in room. Staff at desk and in breakfast area made you feel very welcomed. Breakfast was very good, I'd skip process eggs next time but everything else was very satisfying.. Being an elite rewards member was treated to a nice welcome snack bag with warm cookies and other treats. Hotel not busy being it was Halloween. Would stay again. November 4, 2013
Rated 5.0 out of 5.0 by Great stay as usual My wife and I stay here every time we visit New Jersey which is at least once per year. We've only encountered a problem once, but it has been all good since. The one thing we always have an issue with regarding this hotel is with its internet service. The wi-fi never seems to work for us very well and the direct connect is slow. This is somewhat surprising since this hotel, in particular, caters to the business traveler. Also, the placement of the desk in relation to the TV was a bit awkward in this particular room, but other than that, it was all good. October 27, 2013
Rated 4.0 out of 5.0 by Nice, but a little smokey I have stayed at many Holiday Inn Express's and rarely have to be concerned about the smell of cigarette smoke. The hotels are all non smoking with quite hefty penalties for those that break this rule. However, the first room I was given did indeed smell of smoke. Front desk quickly and without fuss let me have another room. This too smelled of smoke but the room had been sprayed with LOTS of fruity air freshener, I assume, in an attempt to hide the smell. At this point I took the room anyway as I figured it was only for one night and the hotel apparantly had a problem with smokers in that particular locality. Other than that, as usual my stay was quiet, comfortable and, otherwise, up to the usual high standards of Holiday Inn. October 24, 2013
Rated 5.0 out of 5.0 by Awesome Service Staying at the East Brunswick Holiday Inn Express was probably one of the best hotel experiences I've ever had. We arrived at the hotel five hours before checking and though not immediately they were still able to get us in a room as soon as one became available. The staff especially the front desk manager on Sunday, October 14, 2013 was nothing but exceptional. You could really tell that he loved his job. I also witnessed him have to deal with a difficult guest which he did with courtesy - while immediately taking action to fix the issue. Let me not forget to mention breakfast. It was beyond our expectations and delicious. I think the most exciting part was the pancake making machine. October 17, 2013
Rated 5.0 out of 5.0 by Great Stay off Rt. 95 This was a last minute stay while heading south on Rt. 95. We called ahead and the gentleman reserved the room quickly and was very helpful with directions. The breakfast had a variety and was fresh. October 6, 2013
Rated 5.0 out of 5.0 by Vacation2013 Room was clean and since we had been traveling for a week, we really appreciated the washer and dryer, that was available. Breakfast was hot and good with something for everyone. October 3, 2013
Rated 5.0 out of 5.0 by Great stay! The hotel is a little difficult to find, but easy with a GPS. But once you arrive, the entire stay... from the front desk to breakfast is great. We recognized October 2, 2013
Rated 5.0 out of 5.0 Great service Every associate we delt with was 5 star great. The hotel is super clean. Veary pleasant stay. October 2, 2013
Rated 4.0 out of 5.0 by Nice Hotel - Bad Location Used Point Breaks to stay 1 nite. Everything was fine but area traffic is very congested because hotel is located near the intersection of several major roadways. Couple that with the crazy NJ drivers and you have a dangerous location. Room was clean and modern and quiet. I would stay again only if I was forced to be in that area. September 24, 2013
Rated 5.0 out of 5.0 by Never crowded, always nice I've stayed at the HI Express in East Brunswick for multiple events throughout the years after being over flowed from the Hilton. Their staff is curteous and efficient. The rooms are nice and the breakfast is good, where you can eat sit and relax by yourself or with your friends. If you have a trailer you can bobtail park over 2 spots and though sometimes packed the parking lot is big enough to fit 24' box trucks and pickup/trailer combinations. A good choice for the E-town racer alone or with the family. September 20, 2013
Rated 3.0 out of 5.0 by Yes...the bed was comfortable... I found this hotel to be comfortable, clean, and friendly...however - the pool experience was not good. Apparently, we arrived in the middle of a swimming lesson for what appeared to be local residences, with a very LOUD instructor. The breakfast was generic...would have loved fresh eggs... Not sure if that will be a routine stop for me. September 11, 2013
Rated 1.0 out of 5.0 by DON'T EXPECT THE ''DO NOT DISTURB'' KEY BLOCKER WILL PROTECT YOU FROM THE STAFF HERE....READ INSIDE I travel for work a good amount during the year. I stay in IHG hotels, and have stayed all over the country. When I booked a reservation at this location in East Brunswick, NJ I thought it would be a pleasant experience. I checked in on 6-8-2013 at around 23:00 (11:00pm) When I got to the room one of the smoke detectors in the room was making a beeping sound. I called the front desk, and the front desk people came up to look at the Carbon Monoxide detector. It needed a battery, so they took it down with them. In the morning at about 09:00 I placed the privacy Key Blocker, because I did not want anyone in my room. I went down to eat breakfast, and talked to the gal at the front desk. She knew of the alarm issue in my room, and tried to call the maintenence on hand, but he did not answer. I was running late for a meeting, so I told her that either I could install it, or I would be back later and we can have it fixed then. I came back from work to find that the detector had been replaced; which means someone had complete disregard for the Key Blocker, and came in my room. I called the front desk immediately, and was told that the managers son who had done it, and I shoudn't be worried. I explained that it is not who was in there. It is about a guests expectation of privacy. If the tool that is designed to let staff know that you are not to be disturbed is disregarded; then how can anyone ever feel safe here. Otherwise the staff, facility, and food was pretty good here. I just rated so low, so people would know about the invasion of privacy. I will not stay here again. I thought that was like the most high held tradition for hotel staff.... September 10, 2013
Rated 5.0 out of 5.0 by Nice staff - Hotel the best of the Holiday Inn Express tradition Exactly what we expect from this brand: Staff with smiles, good bed, good shower, good breakfast, and All clean. August 29, 2013
Rated 5.0 out of 5.0 by Business Travel Nice clean and the spa tub was great after a long day of calls and driving. Staff was great and helpful. August 24, 2013
Rated 4.0 out of 5.0 by GOOD OVERALL EXPERIENCE Pleased with overall experience, despite the room being on the small side. August 20, 2013
Rated 5.0 out of 5.0 by Great Pit stop Traveled from NH to Del. to look at UDEL. and needed a place to stop overnight. The Hotel was right off the Highway and very clean, the staff was very friendly. Just what we needed for a one night stay would recommend to anyone needing to stop. August 19, 2013
Rated 3.0 out of 5.0 by Just OK We stayed here for one night as a stopover on a trip to Washington. I’m not really sure what to say about this hotel; there was nothing really bad, but nothing really good either. We arrived late in the evening (the hotel is a bit hard to find in the dark, tucked away behind another large hotel) on a Saturday night. It was a warm night, and there were a number of young adults hanging around the parking lot and the lobby. We wondered if we had stumbled into a sports team tournament. That being said, the stay was fine. The room was clean and quiet. Breakfast was standard. Staff was okay. We left by 9:30 the next morning. When we left, the parking lot was almost empty, but it was completely littered with garbage. A worker was out cleaning it up, and I know the hotel can’t control the stupid littering actions of some people, but it did contribute to our overall impression of the place. If I was in the area again, I would probably look elsewhere, I think. August 16, 2013
Rated 1.0 out of 5.0 by Excellent Hotel Room was spacious and had "all the comforts of home" August 11, 2013
Rated 5.0 out of 5.0 by Perfect R & R Last minute choice and good idea. Close to NYC transportation, many restaurants and great shopping. August 1, 2013
Rated 5.0 out of 5.0 by Last Minute Stay - Very Helpful We were traveling from the NE and decided to stay somewhere at the last minute. We wanted to get on the south side of NY to stay the night and called this location. The gentleman was very helpful and the location is one of the best we have stayed. The breakfast had many items and the latest in equipment. July 31, 2013
Rated 5.0 out of 5.0 by Great hotel Stayed at the hotel for the Waterfest weekend. Hotel staff was low key, and had no problem with us hanging out in the parking lot as long as we wanted. July 26, 2013
Rated 4.0 out of 5.0 by July 13 Stay Staff was very accomadating and the room was very clean July 24, 2013
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