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Rated 3.9 out of 5 by 74 reviewers.
Rated 4.0 out of 5.0 by Convenient location with great service Location of this hotel is very convenient for anyone visiting MSU. The best part of my stay was the service provided by the hotel staff. Cleanliness of the room and bathroom could be improved. Walls of the room had big black marks. Bathroom has no hooks to hang clothes. Breakfast ran out of items after 9 am. July 23, 2014
Rated 2.0 out of 5.0 by Typical hotel The hotel was clean and rooms were large, but nothing terribly nice. Service was horrible (make sure you're 21 years old or else they will refuse to check you in). Cost was high for a otherwise empty hotel and amenities that were not anything unexpected. July 16, 2014
Rated 4.0 out of 5.0 by Comfortable Beds and Great Breakfast selection The beds are comfortable and the selection at Breakfast was amazing. Room did not come with a fridge and one could not be provided. Initial staff was wonderful. Staff at night was less than friendly. July 16, 2014
Rated 3.0 out of 5.0 by unclean room The hotel didn't clean my room after the first night of stay. This seems to be a constant problem. The same issue occurred on my trip to a holiday inn hotel in elk Grove Village, IL. Need to correct thisissue. Also, I'm requesting 30,000 points for the inconvenience. July 7, 2014
Rated 5.0 out of 5.0 by great service good location to shopping , dining, great service, msu, the staff were great, July 5, 2014
Rated 1.0 out of 5.0 by Very poor customer service and knowledge of policies Very very overpriced for this hotel. I was not given the same discount that other parents attending an orientation were given. Also, the staff is rude and not properly trained with the policies. There were no managers working two days in a row when I asked to speak with one. One of the beds in my room had hair, blood and a large oval dark stain on the sheets. The elevator had dead bugs above the light in the ceiling. I would say try another hotel even if it is a little further from this area. July 2, 2014
Rated 5.0 out of 5.0 by Great Hotel for MSU Parents This hotel is a great place for MSU parents. It is just a couple of miles from campus and is located in a quiet office building setting. The staff is friendly and courteous. The facility is clean and contemporary. June 29, 2014
Rated 4.0 out of 5.0 by Friendly Staff , clean rooms. I come back to East Lansing often; I tend to stay at two hotels. The Holiday inn Express being one of them. The location is great and easy access to the highway, Campus, Shopping and restaurants. The staff is friendly; the hotel is clean and kept up. The free breakfast is good with choices for kids and adults. When I come back in town I will be staying at this Hotel. June 26, 2014
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