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Rated 3.9 out of 5 by 71 reviewers.
Rated 3.0 out of 5.0 by unclean room The hotel didn't clean my room after the first night of stay. This seems to be a constant problem. The same issue occurred on my trip to a holiday inn hotel in elk Grove Village, IL. Need to correct thisissue. Also, I'm requesting 30,000 points for the inconvenience. July 7, 2014
Rated 5.0 out of 5.0 by great service good location to shopping , dining, great service, msu, the staff were great, July 5, 2014
Rated 1.0 out of 5.0 by Very poor customer service and knowledge of policies Very very overpriced for this hotel. I was not given the same discount that other parents attending an orientation were given. Also, the staff is rude and not properly trained with the policies. There were no managers working two days in a row when I asked to speak with one. One of the beds in my room had hair, blood and a large oval dark stain on the sheets. The elevator had dead bugs above the light in the ceiling. I would say try another hotel even if it is a little further from this area. July 2, 2014
Rated 5.0 out of 5.0 by Great Hotel for MSU Parents This hotel is a great place for MSU parents. It is just a couple of miles from campus and is located in a quiet office building setting. The staff is friendly and courteous. The facility is clean and contemporary. June 29, 2014
Rated 4.0 out of 5.0 by Friendly Staff , clean rooms. I come back to East Lansing often; I tend to stay at two hotels. The Holiday inn Express being one of them. The location is great and easy access to the highway, Campus, Shopping and restaurants. The staff is friendly; the hotel is clean and kept up. The free breakfast is good with choices for kids and adults. When I come back in town I will be staying at this Hotel. June 26, 2014
Rated 5.0 out of 5.0 by Surprise! My stay was very good. Confortable rooms, kind people, quiet place. Clean. The only thing that I had to complain was the almost daily increase in the per diem. I think that the host should be informed in advance, even if the prices are reasonable. June 25, 2014
Rated 5.0 out of 5.0 by Great Place for the Road Warrior I stay here once or twice a month when working in our EL office. The team is very responsive and went above and beyond to track me down when I left an item behind in my room. June 23, 2014
Rated 3.0 out of 5.0 by Nice hotel - Breakfast concerns! During our stay everything was as expected till breakfast. The staff informed us that breakfast began at 7 AM. We arrived at 7 and almost no food was out - certainly nothing that was hot. We waited 15 minutes for hot food to be placed out. If 7 is the posted start time, please have the food ready. Hostel staff otherwise was wonderful and attentive. June 19, 2014
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