Rated 4.6 out of 5 by 162
Rated 4.0 out of 5.0 by Sue 40 Excellent staff and very clean room and facilities
From the moment we walked in the lobby our service by the front desk person was top-notch! He was friendly, knew how to get everywhere we needed to go in our car, and was completely professional. The same was true of the gentleman at the desk as we checked out--very friendly and good-natured, as well as efficient. The lady in the breakfast room was also very helpful and friendly. Every staff person we met was a credit to your hotel!
Our room (including bath) was spotless and comfortable, except for the extra-large pillows, which I did not care for. The breakfast room and all hallways, and the elevators, were likewise very, very clean. All of that must reflect good management!
January 15, 2015
Rated 5.0 out of 5.0 by pirate64 great nite
the holiday inns always provide me with more than I expect when I arrive..my stays are usually for business and they realize the importance of speed at check-in and out..the breakfast is always a plus and my good nites sleep is just what is expected..cudos for a great chain of hotels
January 4, 2015
Rated 4.0 out of 5.0 by Yanick514 Nice and quiet hotel
Everything was great.
Would have appreciated:
- a bigger fitness room with free weights.
- Internet access that does not expire every day. Should only expire when I check out.
December 16, 2014
Rated 5.0 out of 5.0 by Sandwedge Great staff and comfortable rooms
What a great experience for our family. The room was comfortable and the breakfast was great.
The staff made us feel welcome at every turn.
December 16, 2014
Rated 5.0 out of 5.0 by JiberJaber95 A Comfy room for a few nights
This room was a great place to stay for a few nights. The cleanliness of the room and the comfy bed was the majority of the reason why I would stay at this particular hotel again.
December 15, 2014
Rated 3.0 out of 5.0 by Travel4 workALOT Great Staff but poor WiFi
This is your typical holiday inn express. The rooms are comfortable and clean, and the staff is very friendly. The breakfast lady is the best out if any hotel I have stayed at. Live coming to see her! They will even clean your car off for you in the snow. Breakfast is typical of hie, you have your faux eggs, cereal, yogurt, and this location has biscuits and sausage gravy every morning. There's a clean, newer looking small pool, and a small exercise room. The only real drawback is the poor WiFi service. Don't plan on getting any work done, you get disconnected every 15-20 min and have to resign in. If you really need to do work, head over to Panera, and use their WiFi!
December 11, 2014
Rated 5.0 out of 5.0 by Rivergirl Clean, friendly and comfortable
I am a frequent visitor to this holiday inn Express due to family in the area.
As always, it is very clean, and comfortable. The breakfast is great, fresh, and appetizing. The woman who works in the breakfast area is the BEST! So welcoming, and pleasant and constantly refilling buffet items.
Greg at the front desk is wonderful! Very welcoming and helpful.
I especially appreciate the warm cookies, coffee, fruit and water available in the lobby in the evening!
I would not consider staying anywhere else!
December 6, 2014
Rated 5.0 out of 5.0 by Twohatpat A refreshing return.
This property is a welcome site whe I journy to the greater Syracuse area. Far enough from the hussle and bussle. Close enough for an easy commute. Nice dining in the area to suit my flavor and as always a staff that is welcoming and friendly. Will offer up dew dining destinations if asked for.
The property is well maintained and looks as fresh as my first time there. I am excited to be traveling back during the Christmas season in hopes of seeing the "Charlie Brown Christmas Tree" displayed with pride.
The loby is always kept up to date depending on the season and as of late I have been greeted with a choice of cookies or fresh fruit at check-in accompanied with a warm smile, and hot or cold refreshment in the lobby.
December 4, 2014