Rated 4.5 out of 5 by 47
Rated 3.0 out of 5.0 by CowboysI20 Comfortable hotel
Comfortable large room
Eggs at breakfast were bad. Poor selection
Quoted room price via corporate customer service but charged a higher price at checkout. Clerk would not correct to price quoted. Clerk said that the hotel was privately owned and that Holiday Inn corporate does not know their rates. Terrible answer for customer satisfaction.
August 23, 2014
Rated 4.0 out of 5.0 by 123tyler Place to sleep
We were in the area for a funeral and needed a clean, quiet place to sleep. The hotel met our needs completely.
August 19, 2014
Rated 5.0 out of 5.0 by TheBam Great Stay
Throughly enjoyed our stay in Eastland Texas. Room was clean, comfortable and affordable. I would highly reccomend this property to anyone traveling across I 20 in Central Texas.
August 14, 2014
Rated 5.0 out of 5.0 by critterlj Excellent employees that looked after our needs
Stayed there for 3 weeks, the employees were very kind and helpful. I would only stay at this motel and no other in Eastland TX
August 11, 2014
Rated 5.0 out of 5.0 by HCConstable Outstanding Customer Service
I would have never thought that we would have such a pleasant experience in a small town that what we experienced. It started at checkin and ended with paying my bill. The GM of the hotel has the best attitude and is the most friendliest customer service oriented GM I have ever experienced as a valued IHG member. Thanks for such a wonderful experience.....
The gentleman working graveyard shift dropped what he was doing when I asked for fresh coffee in the lobby. I had such a great experience....
July 29, 2014
Rated 5.0 out of 5.0 by ml63 Great Accomadations
Very Nice Hotel with Great Staff, Rooms and Breakfast. There's even a Wal*Mart behind the location for any last minute shopping needs.
July 29, 2014
Rated 5.0 out of 5.0 by Thom1940 Pleasant room
The sitting area was a bonus. The breakfast was everything I expected it to be. The location was very convenient.
July 24, 2014
Rated 5.0 out of 5.0 by jrr100maj Friendly staff. Excellent location.
Desk clerk was friendly and helpful. We needed a late check out time and received it without a problem. Good location. We will be staying at this hotel in the future.
July 22, 2014