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Rated 4.5 out of 5 by 47 reviewers.
Rated 5.0 out of 5.0 by Surprisingly nice! The only issue I had was the construction blocking the entrance to the hotel while I was there but, obviously work has to be done to keep the hotel looking as good as it did. Other than that, I was shocked that a small town like Eastland would have that nice of a hotel. July 17, 2014
Rated 5.0 out of 5.0 by Second Stay Same as the First Second time to stay here and found it to be another pleasant experience. Thanks for maintaining and great place with good employees. July 13, 2014
Rated 5.0 out of 5.0 by Nice large suite and good breakfast Great all around visit for two days while attending to the necessary steps to enroll a new college student at Cisco College. July 12, 2014
Rated 5.0 out of 5.0 by Courteous and professional staff We really liked this hotel. We will definitely stay here again and will recommend to others. July 8, 2014
Rated 3.0 out of 5.0 by Eastland Having only one person at the front to handle EVERYTHING is ridiculous. although the young lady did an excellent job, it seemed she was doing the breakfast, front desk, and changing a light bulb. I'm surprise she wasn't cleaning rooms July 2, 2014
Rated 5.0 out of 5.0 by Great service The location was great. There was several food selections within walking distance. There is a Walmart right beside it. That is very handy. Would definately stay again. June 26, 2014
Rated 5.0 out of 5.0 Nice Comfortable Stay Very friendly front desk and manager. Breakfast was good and within walking distance to eat and shop. Overall, very enjoyable. June 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Front rest was very helpful and friendly. Only con is wifi would not stay connected and slow. June 22, 2014
Rated 5.0 out of 5.0 by Great Experience We had booked several rooms for family attending a family reunion based in Eastland. The staff was always pleasant, provided special attention to our group and allowed us to meet in a business conference room. They made suggestions of places of interest and recommended area restaurants. Rooms were clean and modern, and breakfast excellent each day. It was one of the best motel experiences I've ever had. June 12, 2014
Rated 5.0 out of 5.0 by Great Service We were there for a family funeral and so the quietness and slow pace of movement was good. It was clean, staff were great. We even checked in a little early because my husband had worked all night the night before and the clerk let us check in early so he could rest some. Very Nice stay. June 10, 2014
Rated 5.0 out of 5.0 by Great Service We had a very relaxing stay. Food was good. The hot food was hot and the cold food was cold. The kids enjoyed the pool. I would have rather had different kind of shampoo, conditioner, and lotion to use. The staff was very friendly and helpful. June 5, 2014
Rated 4.0 out of 5.0 by A few problems The parking lot is too small. Had to park on Walmart and taco bells lots. Check in parking almost impossible with truck and trailer. Wifi is very weak and not always up and running. Drain plug in to didn't work. Shower runs when running tub water. Toilet is slow flushing and sometimes requires multiple flushes. Air conditioner not the coldest. No yogurt at breakfast. Gravy at breakfast has a unpleasant taste. I am back for my third week because the location is class to my job site. Overall the location is OK. Girl at desk in the PM is very good at her job. Checkout and check in are efficient. June 4, 2014
Rated 5.0 out of 5.0 by Nice place and friendly staff Just a great place to stay. Staff is very efficient and friendly. Motel is nice and clean. May 31, 2014
Rated 5.0 out of 5.0 by Excellent Stay Had another good nights stay at a HIE. The staff was attentive and nice. Clean rooms and updated. May 14, 2014
Rated 4.0 out of 5.0 by FRIENDLY HOTEL My stay at Holiday Inn Express was relaxing and comfortable. The rooms were clean, the breakfast choices were good, the location is very convenient, and the staff was AWESOME. I was there on business and I will definitely stay again. May 13, 2014
Rated 5.0 out of 5.0 by Great overnight stay only stayed one night on our trip east. this hotel provided a great rest stop. May 6, 2014
Rated 5.0 out of 5.0 by Good Stay Great time, very good hotel, the signs on the Hiway say its new and now open but it is a couple years old. The washer was broken when we were there, should have it fixed by now. VERY close to food and shopping, Great Location! March 13, 2014
Rated 3.0 out of 5.0 by Poor to nonexistent internet service in room When I called the front desk the night clerk said internet service is just poor for Eastland area. I walked over to mcdonalds across parking lot and logged on to a quite adequate wifi service. Later I discovered the internet service was quite good in the lobby of the hotel. When I mentioned this to front desk just got a blank uncaring attitude. I won't stay at this hotel again if I can avoid it. March 1, 2014
Rated 4.0 out of 5.0 by Friendly staff.... Stayed for four nights over Christmas in a suite with kids + dog. Pros: The staff were exceptionally courteous and nice. The beds were moderately firm, the desk was good, as well as the pull-out couch. The heater / air conditioner worked very well, not fluctuating the temperature hardly at all. Nice big bathroom in the suites. Our pooch was allowed with a small fee. Cons (very minor): The first suite we were in had a different TV than the rest, as well as the cable service not working (I scanned for channels on that TV to no avail), so we moved to a separate room for the remainder three nights. Wifi signal was much better on the second floor over the third, but the speed was still pretty slow (not surprising considering this is a rural area). Our door cards had to repeatedly be re-done by the desk, and we were told that having cell phones close to the cards can cause this (Never been a case with my other magnetic stripe cards....). Continental breakfast could use a little more, but that is hard when there are so few people in the hotel sometimes. Overall: For travelling through or an extended stay, it is a good place to be. December 31, 2013
Rated 3.0 out of 5.0 by IGH Member Was not reconized as a member, when ask why I did not get priority checkout I just got excuses. December 23, 2013
Rated 5.0 out of 5.0 by Awesome Hotel The hotel is clean, breakfast is great. The employees are very attentive and the rooms are spacious. I have stayed at 3 different hotels this week and this one was by far the best! October 25, 2013
Rated 5.0 out of 5.0 by bed was excellent Better breakfast choices. Low sugar Items would be great. Fruit etc. October 17, 2013
Rated 5.0 out of 5.0 by Pleased with experience Reserved a suite online with some trepidation. When we arrived the suite was unavailable but they compensated for it financially. The room was great, we enjoyed the beds. Our room overlooked the pool so it was noisy from the people in the pool area but not unbearable. Breakfast would have been perfect if their had been some fruit. Would recommend. October 16, 2013
Rated 5.0 out of 5.0 by Bed could have been softer for our comfort Staff was congenial and price was acceptable. Room was neat and really always like having a frig and microwave. Toilet tissue and Kleenex at all Holiday Inn Express' are obviously from the same vendor = hard, awful!!! September 1, 2013
Rated 4.0 out of 5.0 Comfortable bed. We slept very well. Bed was comfortable. Room was very clean. Air conditioning worked well. August 30, 2013
Rated 5.0 out of 5.0 by Great Service and Very Friendly We visited family in Breckenridge where there is nowhere to stay. We called Holiday Inn Express in Eastland to stay for the night. The female desk clerk was very kind and was even just as kind when I asked about our poodle staying with us at the hotel. When we arrived at the hotel, she checked us in to a very nice room and was even friendly and nice to our dog. The room was very clean and fresh. The bed was comfortable and the breakfast was hot, fresh and very good. There was plenty of room to take our puppy outside to do his business and stretch his legs. I would highly recommend this hotel to anyone visiting the area, even to Breckenridge, that would like a clean, nice well priced place to stay for either a night or a vacation. Thank you for the hospitality! August 13, 2013
Rated 4.0 out of 5.0 by Clean and hospitable The young lady at the front desk was exceptional with check in and check out. August 12, 2013
Rated 5.0 out of 5.0 by Good location, Very nice people, Clean Rooms. I really couldn't ask for more. Quick check in. Great cookies. July 2, 2013
Rated 1.0 out of 5.0 by Never Again My husband and I were coming into town from a wedding in Waco and thought we would stay the night in Eastland due to having family in the area. We made reservations months before hand and we ended up arriving for check in at around 11 p.m. Saturday, June 1, 2013. My husband had to wait at the front for an attendant. He then discovered a note at the front desk that said, "I'm in the breakfast room. - Henry" He then went to the breakfast room and located the worker. Henry was polite and checked us in. We were shocked to see how dirty our hotel room was. There was feces inside the toilet, urine caked on the toilet seat, soap scrum on the bathroom counter-tops and fingerprints along with dust on the furniture. I am unsure if the refridgerators were being repaired but it was just sitting in the middle of the floor plugged in but was very un-appealing top the eye. We then re-turned to the front desk where we had to go get Henry from the breakfast area again. We informed him of the issue and asked to see another room. Again, Henry was polite and issued us another room. The new room was not clean either. So for the third and final time, we located Henry to refund us. Luckily we were able to find a different hotel to stay in. My husband is a rewards member and stays at Holiday Inn for business frequently. However, Eastland will not be a Holiday Inn we will return to nor recommend to anyone. We have pictures of the first room if management needs to see. Henry, the attendant did apologize and mention that there were past problems with this. He refunded us without problem. June 7, 2013
Rated 4.0 out of 5.0 by Nice Place This is really a nice and clean hotel. The only problem was with the front desk clerk. We asked him a couple of questions where we could find certain things and in a very hateful way he told us "I am not from here". Okay, but, did you have to put it like that? June 5, 2013
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