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Rated 4.5 out of 5 by 66 reviewers.
Rated 4.0 out of 5.0 by friendly staff and great service If they can train EE's how to keep a kitchen clean and wash hands then eat the free breakfast otherwise go out to eat. October 20, 2014
Rated 5.0 out of 5.0 by peace and quiet service was great. I was there on a business trip and was exhausted when I made it back to the room. I enjoyed the stay the whole time I was there. October 19, 2014
Rated 5.0 out of 5.0 by alway know what you can expect always consistant with service no matter where i stay, very nice rely on when you travel alot. October 16, 2014
Rated 5.0 out of 5.0 by Great Choice After trying a few hotels in the area I stopped in and talked with the manager. She was a delight to work with and understood my needs as a business traveler. We negotiated a rate that works for us both and I have been a guest every since that day. I am always pleased with my stay and the staff makes me feel very relaxed and at ease with my last minute needs for a room. Keep up the good work. October 16, 2014
Rated 5.0 out of 5.0 by Good Stay Nice hotel along with friendly employees. I notice there was some other guests outside in the parking lot and they seem to really like it at that hotel. They said that we will love it and even offered us to join them for food. This was such a pleasant surprise and it made my long drive to get here worth it. Kudos to the General Manager for having an awesome crew. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel This was a very nice hotel. The employees were friendly and were fast to recommend places, they will even google things for you. The manager was super nice and seems to care about her employees and her guests. this was really a rare find for a well priced hotel. I will definitely be back. October 15, 2014
Rated 5.0 out of 5.0 by Super staff Heidi, Denice and Margaret are the best. They provide excellent service. Very attentive. I always feel like a valued guest. September 24, 2014
Rated 5.0 out of 5.0 by Outstanding service The front desk staff was exceptional. They made me feel like a valued customer. Will definitely return. September 5, 2014
Rated 5.0 out of 5.0 by Best Staff and Hotel we have had in a long time. We belong to Priority Club and were stranded in Eastland TX. on Labor Day week-end. We were given a ride to Holiday INN after 2 hours of being stranded on side of the road, Thanks to Denise and her Assistant Manager they were able to find us a very clean and comfortable place to stay. I really felt like they were concerned about our well being... Thanks to all who helped 3 very tired and hot travels fine peace of mind and a good nights rest. September 4, 2014
Rated 4.0 out of 5.0 by Not many other options, but decent nonetheless There aren't many options in Eastland, so we picked this hotel. The rooms were pretty nice. The only issues I had were the breakfast was mediocre and the cabled internet didn't work. Otherwise, it was a good choice. August 29, 2014
Rated 5.0 out of 5.0 by Hotel was decent Hotel was relatively new. Wireless internet in room was very bad, to non-existent. Air conditioning kicked on and off, making it difficult to get comfortable due to the extreme heat. When it was on, it was comfortable, but when it was off, it was not. Since hotel was fairly new, it was mostly clean. Could use some detailed cleaning to keep it that way, however, such as wiping down the doors in the bathroom and walls in the room when things are splattered on them. With all that said, overall, it was not a bad stay, it was an okay stay. Staff at front desk was super nice. We will likely stay again when in the area. August 25, 2014
Rated 3.0 out of 5.0 by Comfortable hotel Comfortable large room Eggs at breakfast were bad. Poor selection Quoted room price via corporate customer service but charged a higher price at checkout. Clerk would not correct to price quoted. Clerk said that the hotel was privately owned and that Holiday Inn corporate does not know their rates. Terrible answer for customer satisfaction. August 23, 2014
Rated 4.0 out of 5.0 by Place to sleep We were in the area for a funeral and needed a clean, quiet place to sleep. The hotel met our needs completely. August 19, 2014
Rated 5.0 out of 5.0 by Great Stay Throughly enjoyed our stay in Eastland Texas. Room was clean, comfortable and affordable. I would highly reccomend this property to anyone traveling across I 20 in Central Texas. August 14, 2014
Rated 5.0 out of 5.0 by Excellent employees that looked after our needs Stayed there for 3 weeks, the employees were very kind and helpful. I would only stay at this motel and no other in Eastland TX August 11, 2014
Rated 5.0 out of 5.0 by Outstanding Customer Service I would have never thought that we would have such a pleasant experience in a small town that what we experienced. It started at checkin and ended with paying my bill. The GM of the hotel has the best attitude and is the most friendliest customer service oriented GM I have ever experienced as a valued IHG member. Thanks for such a wonderful experience..... The gentleman working graveyard shift dropped what he was doing when I asked for fresh coffee in the lobby. I had such a great experience.... July 29, 2014
Rated 5.0 out of 5.0 by Great Accomadations Very Nice Hotel with Great Staff, Rooms and Breakfast. There's even a Wal*Mart behind the location for any last minute shopping needs. July 29, 2014
Rated 5.0 out of 5.0 by Pleasant room The sitting area was a bonus. The breakfast was everything I expected it to be. The location was very convenient. July 24, 2014
Rated 5.0 out of 5.0 by Friendly staff. Excellent location. Desk clerk was friendly and helpful. We needed a late check out time and received it without a problem. Good location. We will be staying at this hotel in the future. July 22, 2014
Rated 5.0 out of 5.0 by Surprisingly nice! The only issue I had was the construction blocking the entrance to the hotel while I was there but, obviously work has to be done to keep the hotel looking as good as it did. Other than that, I was shocked that a small town like Eastland would have that nice of a hotel. July 17, 2014
Rated 5.0 out of 5.0 by Second Stay Same as the First Second time to stay here and found it to be another pleasant experience. Thanks for maintaining and great place with good employees. July 13, 2014
Rated 5.0 out of 5.0 by Nice large suite and good breakfast Great all around visit for two days while attending to the necessary steps to enroll a new college student at Cisco College. July 12, 2014
Rated 5.0 out of 5.0 by Courteous and professional staff We really liked this hotel. We will definitely stay here again and will recommend to others. July 8, 2014
Rated 3.0 out of 5.0 by Eastland Having only one person at the front to handle EVERYTHING is ridiculous. although the young lady did an excellent job, it seemed she was doing the breakfast, front desk, and changing a light bulb. I'm surprise she wasn't cleaning rooms July 2, 2014
Rated 5.0 out of 5.0 by Great service The location was great. There was several food selections within walking distance. There is a Walmart right beside it. That is very handy. Would definately stay again. June 26, 2014
Rated 5.0 out of 5.0 Nice Comfortable Stay Very friendly front desk and manager. Breakfast was good and within walking distance to eat and shop. Overall, very enjoyable. June 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Front rest was very helpful and friendly. Only con is wifi would not stay connected and slow. June 22, 2014
Rated 5.0 out of 5.0 by Great Experience We had booked several rooms for family attending a family reunion based in Eastland. The staff was always pleasant, provided special attention to our group and allowed us to meet in a business conference room. They made suggestions of places of interest and recommended area restaurants. Rooms were clean and modern, and breakfast excellent each day. It was one of the best motel experiences I've ever had. June 12, 2014
Rated 5.0 out of 5.0 by Great Service We were there for a family funeral and so the quietness and slow pace of movement was good. It was clean, staff were great. We even checked in a little early because my husband had worked all night the night before and the clerk let us check in early so he could rest some. Very Nice stay. June 10, 2014
Rated 5.0 out of 5.0 by Great Service We had a very relaxing stay. Food was good. The hot food was hot and the cold food was cold. The kids enjoyed the pool. I would have rather had different kind of shampoo, conditioner, and lotion to use. The staff was very friendly and helpful. June 5, 2014
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