Rated 4.5 out of 5 by 175
Rated 5.0 out of 5.0 by glennbaskingridge glenn easton hol inn express review
great location, comfortable rooms and a good staff. The negotiated corporate rate was a bargain.
December 17, 2014
Rated 5.0 out of 5.0 by Rit66 Frank
Holiday Inn and Holiday Inn Express have quickly become our stay of choice whenever we travel.
December 14, 2014
Rated 4.0 out of 5.0 by AtlantaDave Excellent for the price
The price for the king suite w/ jacuzzi would be hard to beat anywhere. The hotel was very clean and the staff was excellent. I will definitely stay again when visiting the area.
December 10, 2014
Rated 1.0 out of 5.0 by Batchgr Poor service and broken room
I am a consistent IHG property user and I have been super pleased with their properties over the years. This particular property’s management is terrible and I would not stay there ever again!
I reserved 2 Jacuzzi Suite rooms, we checked in on Friday night and by Saturday morning the nightmare began. It turns out the room assigned to my daughter was defective as the bathroom was a mess, the plumbing was broken and the room flooded. When we called about this we were told “you should not be in that room”. A phrase repeated many times by the staff, but no assistance, no apologies!
On Saturday morning before we left for the day they said this would all be fixed by the time we got back that afternoon – when we returned the new desk staff had no idea what had happened and again repeated to us that “you should not be in that room”. They did not have another Jacuzzi room available. I told the desk person I expected to hear from the manager and I expected my points to be credited and I expected a room.
I did get a room, no Jacuzzi, no apologies, no call from the manager, no points back nothing.
Upon checking out the desk person asked if everything was alright and I said no, it was awful. (I had other issues too, but really this was enough.) She apologized, but was still uninformed even when she checked our records. This woman provided the only apology we got. We had to move our rooms twice because of foul ups by the hotel, no one asked if we needed help, no one was remorseful and no one tried to make any form of recompense.
As I mentioned I have other issues too but stopped complaining because it was obvious this property does not care at all. Just so you know the heating systems in all rooms (And we had newly remodeled ones too.) was terrible. It was either full blast or not at all. The thermostats on the walls are dead and the ones on the units do not really work. And the breakfast bar was always low on everything and nothing was hot and it took them about ½ hour to fix the broken pancake machine.
December 8, 2014
Rated 4.0 out of 5.0 by StuffWatsonLikes Nice hotel with nice staff
Overall we had a good experience. We were in a King Suite room because we had two young kids and wanted the pull-out couch for them. Our only complaint was that the heated pool was way too cold, and we did not go in all the way after going in up to our thighs.
December 3, 2014
Rated 4.0 out of 5.0 by Gjb1982 Good Hotel - Slow Internet Speed
I've had a good time at this place and will continue going there in the future having stayed at quite a few of the other hotels in the area. This is the best bang for buck. I think it has the best breakfast. The cleanliness is very high. The staff is quite friendly. My only complaints so far are the slow internet speed, the slightly uncomfortable beds (though I haven't been in a place with better ones yet), and the fact that during their construction there was no working ice machine on my level. Other than that, I'm happy with the hotel.
December 2, 2014
Rated 5.0 out of 5.0 by Jobby1949 Comfortable bed and great service
Comfortable room and friendly service. Housekeeping promptly supplied some extra towels. Would have appreciated a mirror on the wall outside the bathroom.
December 1, 2014
Rated 5.0 out of 5.0 by PETEPR2 BUIS
Friendly Staff, Clean Room, and good location. Food very closed. Pictures are from walking trail about 10 minutes away.
November 25, 2014