Rated 4.5 out of 5 by 256
Rated 1.0 out of 5.0 by smartgirl 59 Unable to sleep due to noise
Noise, AC not cooling room, dirt/hair in shower /tub area
July 25, 2015
Rated 4.0 out of 5.0 by Slumber28 Comfortable room, but....
Comfortable accommodations and pleasant service, however, my 3-star rating for room cleanliness was due to the significant amount of mildew on the bathroom shower tiles. Actually, it was quite jarring to pull back the shower curtains for the first time and see black grime on the walls (gross). A daily dose of Tilex is probably all it needed, but somehow this part of the cleaning was overlooked. Otherwise, the beds were comfortable and the room was spacious and accommodating.
July 24, 2015
Rated 1.0 out of 5.0 by netty27 Horrible Customer Service
When we arrived at 10:30 Pm. Rupi behind the counter was having a difficult time checking us in. She ran our card, said no it was declined. My husband said run it again there is plenty of money. She did and it didn't work. My husband ask for a manager and she told us no one was available, it was only her. So my husband gave her a new card and it didn't work. So he said there must be something wrong with the way you are doing it and she replied very rude and insulting us "no, The lady card before you worked fine." My husband told her to get someone else. So she said her supervisor was on her way. The supervisor took the card after she got there with no sense of urgency or friendliness herself. Rupi started defending herself and talking over my husband when he was explaining what was going on. On the first try of running card the supervisor got it to work. Rupi needs some training on how to do her job and how to be respectful to her customers. We will never visit this hotel again. All the employees we encountered gave us the impression they hated their job and it made us feel like we shouldn't spend our money with this hotel chain.
July 24, 2015
Rated 5.0 out of 5.0 by Pitneyfan Great Staff
We were traveling on business and had to vacate one hotel and move to this HIE. Stephanie---the front desk clerk---allowed us an early check in (before Noon) and upgraded us to a suite.
Hotel is light and airy; parking lot clean and open; staff all friendly and helpful; breakfast had plentiful choices.
We love this hotel chain!
July 23, 2015
Rated 4.0 out of 5.0 by Bernie01 Okay Hotel
This hotel was in a good location for me and easy to get to. I had stayed there on previous visits to the area.
July 19, 2015
Rated 5.0 out of 5.0 by ceeveebee great service
I was traveling with my 9 year old son and was very impressed how attentive all the staff were in looking out for our interests. They asked how they could help frequently and were very friendly.
July 18, 2015
Rated 5.0 out of 5.0 by palrmlr Very good experience
The rooms have been recently renovated and they are beautiful. I used to live in this town, and having lived there, of course I never had an occasion or need to ever stay in a hotel in Easton. I knew the reputations of some of the other places so I chose to stay at the Holiday Inn. I am glad I did. It was a great experience. If you live there and have family visiting, DO NOT be afraid to recommend this hotel.
July 14, 2015
Rated 5.0 out of 5.0 by BetsyHK Good choice in Easton
Comfortable hotel with very good breakfast. Front desk staff helpful and friendly.
July 11, 2015