Rated 4.6 out of 5 by 61
Rated 5.0 out of 5.0 by Joey T Warm and clean
My only negative comment during this visit was I did a 5:00AM checkout and the front desk was vacant for a zero balance receipt.
December 29, 2013
Rated 5.0 out of 5.0 by Wolfman729 Quiet and comfy
Quick check-in, quiet comfortable rooms, close to good eats.
December 26, 2013
Rated 5.0 out of 5.0 Biz Trip
Was here for a few nights on business. I always stay at this location when I'm in the Allentown area! Great hotel with good food choices around it!
December 22, 2013
Rated 5.0 out of 5.0 by DavidL9114 Great Job!
John and the staff are the greatest. I spend a week there a month and they make you feel as part of the family.
Wishing everyone there a happy and healthy New Year
December 16, 2013
Rated 5.0 out of 5.0 by Chuck9961 Staff is amazing, no request is denied or forgotten! Thank you all
Very nice hotel, thank you for allowing the windows to be opend even if just a bit.. Check your Sausage gravy provider.. yours is the runniest of all the Expresses I stay at.
December 16, 2013
Rated 5.0 out of 5.0 by Christmas64 Wonderful
We had called to let the staff know that we would be checking in late. When we arrived, about 10:30 pm, the 2 women at the desk were very friendly and kind. The breakfast was terrific and the entire staff were friendly and very accommodating. We will be coming again next year but plan to stay longer.
December 11, 2013
Rated 4.0 out of 5.0 by jj1962 Comfortable bed & pillows
The bed was comfortable and the pillows were firm, which was different than what I have experienced at other HI Express properties.
The only drawback was that the TV station guide card did not match stations on the TV. Also, I don't think FOX News was available.
December 2, 2013
Rated 5.0 out of 5.0 by Anna214 Shuttle service valuable
The shuttle service that the Holiday Inn Express provides between the hotel and ABE airport and other locations is so valuable. We were able to attend a wedding in Bethlehem without renting a car thanks to friends and the Holiday Inn Express.
November 29, 2013
Rated 1.0 out of 5.0 by saafir01 Insecure Hotel
Insecure Hotel to both customer property and overall stay
November 25, 2013
Rated 5.0 out of 5.0 by Alli81 Excellent accommodations!
The king bed suite was amazing! Very clean and the staff was incredibly friendly. The continental breakfast was one of the best we have had by far! We also loved having PJ's right next door.
November 14, 2013
Rated 4.0 out of 5.0 by Cliff1123 Courteous Staff
Front desk personal are wonderful. Over all an awesome experience. We came in for the Runners World Half Marathon, the only thing that would have been nice for all the runners staying at the Holiday Express would be a shuttle to the race. Maybe next year? Thank you, Cliff M.
October 24, 2013
Rated 5.0 out of 5.0 by Kim0823 Great location/Great Hotel
My husband I went for a quick overnight getaway to the Sands Casino. This Holiday Inn Express is only 4 miles away in a beautiful, safe, clean area where stores, etc. are right across the street. The hotel looks brand new - spotless, rooms spacious and comfortable. Noise was at a minimum. We were greeted as Gold Members upon our arrival and the staff couldn't have been nicer. The 24 hour coffee is always a welcome treat and was fresh at 4pm upon our arrival. I would highly recommend this hotel to others. It is also located on the outskirts of a Corporate Park so it is very convenient for business travelers.
October 23, 2013
Rated 4.0 out of 5.0 by Mmaxcy Front desk staff and shuttle
Front desk staff were not playing attention. Did not look up from texting when spoken to.
Shuttle uncomfortable. Sign up confusing. Not clear that you need to sign up for a ride to location AND back. If someone needed to use shuttle to the desired location why wouldn't they need a ride back? Had to ask driver to come back for a bus full of people who didn't know they had to sign up for a ride both ways,
Drivers were good.
October 16, 2013
Rated 5.0 out of 5.0 by eldandy22 Satisfied As Always
I stay at this location anytime I have business in Allentown, and I haven't been disappointed yet. The staff is always helpful and courteous. The rooms are comfortable. The property has decent choices for eating (Glad the place next door finally opened). I recommend this place for anyone staying near the Allentown area!
October 10, 2013
Rated 2.0 out of 5.0 by timbo222 Subpar
I stayed at this hotel 3 times in the past. It has been a 3 star experience in the past which I consider just below average. The last stay the front desk staff was very impatient and inconsiderate and my room was sub par. My ac did not work and there was no refrigerator in my room which you would expect from a room in this price range.
October 3, 2013
Rated 4.0 out of 5.0 by lu67 Easy access to all the attractions
Purpose was accommodations for Lehigh U. alumni event. Easy shot to main campus and Goodman Campus or Bethlehem/Allentown. Everything was very satisfactory. Didn't spend much time there but what I did was fine. Breakfast was above average; a real plus.
October 2, 2013
Rated 3.0 out of 5.0 by BogieBolll average hotel, not the best ..........smokers ruined the top floor
The first room I was given had a terrible musty smell in it and the area where the refrigerator was supposed to be was empty. I promptly called the front desk and told them the room was not acceptable, no frig and it smelled bad.
They told me the only other room was on the smoking floor but the room was non smoking. They gladly sent keys up to me and I switched rooms. This room was much larger and nicer. As a Platinum member I would have expected a room like this to begin with. This room had a fridge, but it didn't take long until the smokers started checking in and the entire floor started to smell. All night long I had the lovely smell of cigarette smoke coming in my room. In this day and age I am surprised they even allow people to smoke in the hotel, but if they are, they should at least have some proper ventilation on that floor. I pitty the housekeepers that must clean those rooms. I appreciated the staff moving my room.
September 29, 2013
Rated 5.0 out of 5.0 by FLS1964 Comfortable instalation in general
All the instalation in the hotel are excelent I will back soon.
September 27, 2013
Rated 5.0 out of 5.0 by buckdee very nice room
Our room was clean and quiet. Staff was very helpful and friendly. We were pleased overall with the room, location and staff along with the 24 hr. coffee and the variety of breakfast choices. Thank you
September 7, 2013
Rated 5.0 out of 5.0 by Gino0707 Excellent Stay!!
Room was clean and spacious. Check in was quick and easy (although overall staff was not friendly.). Breakfast was hot and delicious with great selection. Coffee was AMAZING!!!!
September 2, 2013
Rated 3.0 out of 5.0 by MissJW Great Bed
The services provided exceeded expectations set by low prices.
August 28, 2013
Rated 5.0 out of 5.0 by fab5seven Always a good night sleep
My husband and I stay at this hotel every time we come to Bethlehem. We enjoy the staff, comfort, and relaxation the hotel offers.
August 23, 2013
Rated 5.0 out of 5.0 by Hannah28 Great Hotel
My family and I stayed for 1 night in an Executive Suite, it was a HUGE 1 bedroom suite. It was comfortable, quiet and had everything we needed. The staff at the front desk was also so nice and friendly, I highly recommend this hotel.
August 22, 2013
Rated 5.0 out of 5.0 by Ahorne Friendly and helpful staff.
The front desk staff was very friendly and helpful. The room was very clean and comfortable. The breakfast provided many options with hot food to fruit. Highly recommend this location.
August 22, 2013
Rated 4.0 out of 5.0 by Dave1944 Odd Desk Clerk
The man who worked as desk clerk upon our late arrival seemed very nervous and stressed about his job, complaining openly about conditions left by his predecessor and issues with the computer. He was polite to us, however and got us registered after a fashion.
August 17, 2013
Rated 4.0 out of 5.0 by Mongoose1001 Nice surroundings
Very centrally located, for all historical and entertainment areas to visit. Great helpful staff, knowledgeable of their area for things to do.
August 16, 2013
Rated 4.0 out of 5.0 by dmhoundhunter great service
Overall pleased with our stay here. Service and staff were great. Only thing negative was the WHOLE motel smelled like cigarrette smoke and we even had a non smoking room. Our carpet in our room had stains all over it. You could not ask for friendlier staff they were very pleasant.
August 16, 2013
Rated 5.0 out of 5.0 by DCIeast huge beds and great breakfast
Great hotel. Everything about the room was nice. Staff was even very helpful to get us an extra night as soon as a room opened up that night!
August 8, 2013
Rated 4.0 out of 5.0 by Turquoise10 Family Vacation
I love the Holiday Inn! This site lived up to my expectations. Staff was extremely helpful, courteous, friendly and just all around kind. The rooms were clean and comfortable. Pillows a bit flat but what can you do...bring your own. Thank you Holiday Inn. Keep it up!!
August 6, 2013
Rated 5.0 out of 5.0 by TIGERGIRL0910 Great Experience
We had a great stay and a great time ! The pool was excellent ! The staff was super and the food was the best in the world! The staff was so helpful and friendly.
August 4, 2013