Rated 5.0 out of 5.0 by Wolf21 Friendly, Professional Staff
Our experience at the Edgewood Holiday Inn Express was excellent. The staff is very friendly, professional and very helpful. The room is very clean, bright and has all the amenities. Overall, a very good experience.
June 10, 2013
Rated 3.0 out of 5.0 by jan54 Service and ammenities not good
Our experience at Edgewood/Aberdeeen was a first time for us although we always stay at Holiday Inn Express, we had a lot to compare to this.
The front desk person on the night shift and the morning shift was not pleasant at all. Not in answering our call for a wake-up call or in person.
The breakfast food was not sufficient. All the people in the room were complaining, no plates to eat on, not enough food, no coffee made or kept up with, ( we actually saw a man come in with plates that he was sent out to buy because they just ran out of everything.) Not good for business. Our only refuge after traveling for so long was that we had a clean room, not a comfortable bed. Needs new mattress or something. Not like any Holiday Inn Express we will stay in again. We travel frequently from Fla. to Ct. and we use the same hotels if service and personal are what they should be. We decided to try Edgewood at Aberdeen and not satisfied whatsoever. Sorry.
May 25, 2013
Rated 4.0 out of 5.0 by Sue455 Recent Stay April
Everything was great except the housekeeping staff missed my room one day.
I really appreciated being up-graded to a jacuzzi room for being a Priority Club member
April 30, 2013
Rated 4.0 out of 5.0 by SmokinJoe6 Personnel
The front desk person who checked us in was friendly and helpful and recommended dining possibilities. He was a pleasure to deal with. The young woman who ran the breakfast center in the morning was equally pleasant, friendly and helpful Her facility was very clean and the food fresh and very tasty.
The room was clean and fresh. Overall it was exactly what we expect from Holiday Inn Express and why we always try to stay with you.
April 29, 2013
Rated 5.0 out of 5.0 by ManOnTheVergeNow Excellent value and service
If you have a need to stay in the area north of Baltimore, I highly recommend this hotel. Appears to be relatively new. Very clean and a friendly staff.
April 19, 2013
Rated 5.0 out of 5.0 Great Stay
The hotel was neat, clean, well cared for with clean and ready room. The staff friendly and efficient. I needed faxes sent twice during the week and the staff took immediate care of them.
I would recommend this hotel to anyone needing a clean, friendly and efficient place to stay. I was there for 5 days.
Thanks for the great stay
April 17, 2013
Rated 5.0 out of 5.0 by cokeovenjoe Great locations
Great location for North side of Baltimore area stay.
April 11, 2013
Rated 5.0 out of 5.0 by doctordan holiday inn express
I can sum this up in a few words: I always stay at a Holiday inn express because from experience i am never disappointed. This venue was no exception. Everything was in tip top condition and the staff was pleasant and helpful as usual.
March 16, 2013