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Rated 4.3 out of 5 by 333 reviewers.
Rated 4.0 out of 5.0 by Good location in Edinburgh Located next to ocean terminal, typical standard of the holiday inn chain. February 27, 2013
Rated 4.0 out of 5.0 by Weekend stay I recently had a double room for one night on the ground floor on a Saturday night. Even though there was a fair old crowd in the foyer area the check in staff were attentive, willing to help and able to think for themselves. A quick check in and we also received a special offer because even though they're an IHG property they generally don't align with standard IHG Priority Club service. Comfortable bed and room was what you'd expect for that price rang. clean, neat and warm. Good central location near the port. Easy check out in the morning. Breakfast quality was a bit ordinary, variety was fine though. Good value and I'd stay again if in that part of town. February 27, 2013
Rated 5.0 out of 5.0 by Hotel of choice in Edinburgh Always given a warm welcome by staff who seem genuinely pleased to see you. Rooms are comfortable and breakfast is very good. Happy to recommend this HIE. February 25, 2013
Rated 5.0 out of 5.0 by Comfortable & convenient hotel Well situated hotel with easy access to Edinburgh City Centre and good eateries in the area. Good car parking, nice comfortable rooms and friendly staff. February 21, 2013
Rated 1.0 out of 5.0 by Sadly will not be returning We have stayed at this hotel many times over the years but sadly we won't be returning. On the positive side we were made most welcome by the staff. The free parking and the easy access to public transport is another plus. When we arrived at our room it was obvious it was made up for one. One bath towel, one hand towel and one teabag! The other towels in the room were in a plastic bag and were supposed to be white but instead were many shades of grey. The pillows were labelled as an option of "soft" and "firm". It should have been "hard" and "harder". I eventually ended up using no pillow at all as the quality was so poor. The bed linen was obviously clean but the brown stain marks on the underside of the cover on one side was extremely off putting and we had to turn the duvet. In the morning there was as much water coming out of the shower connection and running down the tiles as there was coming out of the showerhead. At breakfast the juice machine was turned off and jugs were placed at the side. Had to ask for water, no mugs for coffee, cornflake bowl empty, no hot food and when they did bring out hot sausages there were only enough for four people. No warm rolls and then again when they were replenished they only brought out six. A very poor breakfast service, they would be better doing room only. The staff had cleaned the room but everything appeared to be tired and past its best. A posh television and a hairdryer does not make up for quality linen and a good nights sleep. February 20, 2013
Rated 4.0 out of 5.0 by Great Time We had a great time at this HIE. Staff were very helpful and friendly. The room was comfortable. We would recommend othrs to stay. The Wifi is still a let down for me. The 6 hrs a day free connection was soooo sloooow. I still find it strange that they do not have free quality Wifi. All the hotels in the USA have it. February 19, 2013
Rated 4.0 out of 5.0 by Great location Thoroughly enjoyed our overnight stay (family of 4). Chose this hotel because there was parking. Right beside big shopping mall which also has a number of restaurants. Used Public transport to reach Edinburgh castle and very easy as buses plentiful and information from hotel accurate - buses stop right outside hotel. Breakfast was great in the morning with all the basics. Would not hesitate to say again. February 18, 2013
Rated 5.0 out of 5.0 by Top Class Experience Front Desk Staff especially welcoming, excellent, and helpful. February 17, 2013
Rated 5.0 out of 5.0 by Excellent staff I have stayed in many Holiday Inns and without a doubt the staff I came into contact with at this hotel were the best I have encountered, very helpfull, very efficient and best of all truly friendly. The hotel is well placed to visit Edinburgh, just a short bus ride from right outside the hotel. The hotel is quiet at night, the rooms are reasonably spacious and very clean as is the hotel. Plenty of free parking which is a bonus. February 15, 2013
Rated 5.0 out of 5.0 by Another happy stay We have stayed at this hotel several times and as usual everything was spot on. The staff are very professional and friendly from the chambermaids to the management. A bonus is the free parking either in the hotel or in the shopping centre opposite, we would certainly recommend a stay here. February 10, 2013
Rated 5.0 out of 5.0 by Good hotel good price and free parking Good hotel with free parking. Bus stop at entrance to hotel with very frequent service in to Edinburgh city centre as parking impossible in the city centre. Good choice of breakfast and room clean and comfortable. February 4, 2013
Rated 4.0 out of 5.0 by Very helpful staff, clean and comfortable hotel This is one of the best holiday inn express hotels we have stayed in. Without exception the staff were effecient and courteous at all times. I would definately recommend this hotel. February 2, 2013
Rated 5.0 out of 5.0 by Spotless room We were very pleased with our room , booked at short notice. Staff were very friendly and welcoming which was much appreciated as we arrived in the midst of snow and sleet. Parking was convenient and included. The breakfast varied and enjoyable ,including a hot buffet -excellent all round. February 1, 2013
Rated 4.0 out of 5.0 by As Expected Good hotel ,always willing to recommend it, room a bit small this visit and wondered if it was because we had pets with us. Breakfast hearty as per usual , a great place to explore the Waterfront and buses galore outside the door. Free parking is certainly a bonus in Edinburgh January 26, 2013
Rated 4.0 out of 5.0 by Room Deal We booked this as price was 'special offer'. Hotel mid January was quiet so was it because we booked 'special offer' room price that our room was near lift and our only window was looking out onto a brick wall!!!!!!!1 We have stayed here several times before for convenience of hotel location for bus links and was disappointed at brick wall as hotel next morning at breakfast was fairly empty. Could have complained but what is point as staff had plenty of rooms for us to have. On same floor as young kids who were using corridor as running track and playground. Kids eh! Overall disappointed but will return as usual. January 26, 2013
Rated 5.0 out of 5.0 by Great value for money This was excellent value for money and as we booked 3 days in advance got an fantastic deal which also included breakfast. Suited our needs perfectly. Will definitely book with Holiday Inn Express when we next visit Edinburgh. January 25, 2013
Rated 5.0 out of 5.0 by great location hotel in peaceful setting with easy walking distance to the bars and restaurants on leith waterfront. excellent service and good sized comfortable rooms. January 25, 2013
Rated 4.0 out of 5.0 by Great location Close to a great choice of shops, bars, restaurants in Leith and easy to get into the city as well. Typical Holiday Inn Express rooms, good selection of hot and cold food in the breakfast buffet. January 21, 2013
Rated 4.0 out of 5.0 by pleasant weekend break We were made most wecome by the staff. The hotel was excellant value, and very clean.Our bedroom was spacious with a large shower,clean and comfortable. January 20, 2013
Rated 5.0 out of 5.0 by Great place to stay : ) Use this hotel on a regular basis. Always nice and clean. Friendly staff always willing to help. Rooms are in good order & always cleaned to a high standard.... Only thing I would say is. . . There is some draft that comes through the room windows, had to double check that the windows were closed correctly :P ~ Thankfully the heating is good. Like the new TV's!!!! Good choice of free view channels. Makes a difference as hotel TV is usually rubbish!!! Many thanks. Continue the good work January 19, 2013
Rated 5.0 out of 5.0 by Amazing value and excellent service Very friendly attentive staff , lovely comfortable room, good breakfast, convenient for Ocean Terminal, all over very good value. January 19, 2013
Rated 4.0 out of 5.0 by Recommended A comfortable clean hotel with helpful, friendly efficient staff. January 18, 2013
Rated 4.0 out of 5.0 by Great Service and friendly staff Stayed in a hotel for two nights with my partner and two kids. Room is very small for group of four. Hotel is located near ocean centre and not too far from city centre. Staff is friendly and over all experience was good. I would recomend it for short stay. January 16, 2013
Rated 5.0 out of 5.0 by Great weekend Good location for sightseeing in Edinburgh. very friendly staff, good clean Hotel. would recommend to everyone looking for a short break. January 6, 2013
Rated 5.0 out of 5.0 by Excellent Service Our stay at the Holiday Inn Edinburgh was excellent, we had a small problem with the toilet and asked if someone could have a look at it for us, unfortunately, as it was a Saturday, they were unable to rectify the problem, but we were asked by the receptionist if we would like to move rooms, which wasn't necessary, but on our return to the room in the afternoon, the receptionist had left us a bottle of wine and 2 glasses and note explaining they were unable to put the problem right and please accept the bottle of wine. I call this excellent service. The Hotel throughout, is clean and tidy, the staff are all friendly and willing to help at any time. January 5, 2013
Rated 4.0 out of 5.0 by Very comfortable place From when we arrived to we left the hotel was great The reception staff were so friendly and the rooms were so comfortable and I would book here again in the future January 3, 2013
Rated 5.0 out of 5.0 by All you need Stayed here for a few days with my husband. The hotel was excellent, spotlessly clean and really friendly helpful,staff. The hotel had a bus stop outside the door into the centre and was situated straight across from the ocean terminal for shopping and eating. Had a great stay and will be stay here again the next time we are in edinburgh. Everything we needed was within walking distance. January 3, 2013
Rated 5.0 out of 5.0 by Relaxing experience The whole weekend was a great and relaxing experience. The hotel is very well positioned for quick and easy access by bus to central Edinburgh and the food and entertainment amenities at the waterfront were superb. The staff were exceptionally happy to help and friendly. The only slight downside was my girlfriend suffered a bad back due to the bed for a few days. January 2, 2013
Rated 5.0 out of 5.0 by Good Experience Always stay here when in Edinburgh. Would not go to Edinburgh if could not stay here. Only negative comment can we get bacon for breakfast please? January 2, 2013
Rated 5.0 out of 5.0 by helpfull staff Had a very pleasant stay at the Waterfront. The manager was extremely helpfull. All the staff were very friendly. Would recommend to our friends, and we will return as we are frequently in Edinburgh on business. December 14, 2012
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