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Rated 4.4 out of 5 by 309 reviewers.
Rated 4.0 out of 5.0 by Clean room with good quality towela Friendly and helpful staff. The room was very clean and well equipped although there could have been a better selection of shower gel and shampoo in the bathroom. The towels were of very good quality which was a nice surprise. The Breakfast was very good with many different choices and well stocked considering the high number of quests. June 12, 2014
Rated 4.0 out of 5.0 Almost got it right We were met by a very friendly welcome at reception, whcih pretty much mirrored the whole experience. The room was comfortable, with great air conditioning, essential due to the perfect weather. The only two areas for improvement are; the pretty poor offering at breakfast time (I can't class just a croissant and a slice of a single type of cheese as continental), and the bar closes during the afternoon, a time when the hot weather would have been comlimented by a glass or two of wine. #At least the local strore only five minutes walk away was able to sell me a reasonable bottle of prosecco) Overall then, a place to be recommended when visiting Edinburgh. It is away from the bustle of the city, but easily accessible by bus, which stops just outside the hotel. June 12, 2014
Rated 2.0 out of 5.0 by Grubby Inn Express Inattentive check-in after 11pm. Grubby, shabby hotel room. Poor breakfast selection. Not good value for money. June 7, 2014
Rated 5.0 out of 5.0 by best hotel in the world This hotel is the best hotel i have ever been to. The room was very clean and so was the bathroom. The beds were so comfortable that i had the best sleep. The staff were very polite and helpful. It made me feel like i was the queen in this hotel. This was the 5th time i had been to this hotel, it makes me feel relaxed. I would always go to this particular hotel, and have reccomended it to other people. If you want to go somewhere to relax choose HOLIDAY INN EXPRESS WATERFRONT Thank you for helping me to enjoy my holiday. Thank you June 5, 2014
Rated 5.0 out of 5.0 by Welcoming, clean and friendly. A clean and friendly hotel that was welcoming and comfortable. June 4, 2014
Rated 4.0 out of 5.0 by Clean comfortable accommodation, good location Stayed here overnight before an early interview the next morning. Well located near Ocean Terminal Shopping Centre and the Scottish Government buildings as well as The Royal Yacht Britannia. The room was clean, comfortable and had everything I needed. Staff were professional and efficient. Breakfast next day was adequate for my needs. There was parking in the hotel grounds. June 2, 2014
Rated 2.0 out of 5.0 by One to avoid We stayed at this hotel 29/30 May, 2014. When we arrived at the hotel, There was a truck and some gardening work ongoing. We had to walk past people smoking at the entrance to the hotel. The reception staff were lukewarm to say the least. Later, some people were smoking outside our room which was on the ground floor. There were cigarette ends everywhere in the car park! The room carpet and bed were both worn and in need of replacement, the carpet was filthy. The morning staff on reception were more friendly but breakfast was spoilt by plates with pools of water - obviously just come out of a dishwasher. A cup I picked up had remains of food on the inside. A tray my wife picked up had dried juice. June 2, 2014
Rated 4.0 out of 5.0 by Good, friendly staff. Great location Lovely place. All the benefits of the city and very close to centrte(short taxi or bus ride away) but a bit quieter and lovely to walk around. Visit Ocean Terminal opposit hotel and some lovely places to eat and drink up near The Shore. A Room in Leith - Excellent little place. Hotel convenient for all of these places. May 30, 2014
Rated 4.0 out of 5.0 by Great family option Excellent option for the family including dogs. A bit far from town center but very comfortable and with many great eating options nearby. May 29, 2014
Rated 5.0 out of 5.0 by As always............. .......... the Holiday Inn Express on Ocean Drive lived up to the excellent reputation it has amongst the Yotties of the Association of Royal Yachtsmen. The staff are wonderful and the way they look after us is exceptional. Following our week aboard Britannia, my wife joined me and every detail of service was maintained even down to an immediate change of room following an unfortunate flood in the bathroom from the room above. Thank you Holiday Inn!! May 28, 2014
Rated 5.0 out of 5.0 by happy to return to good service We had a lovely stay , and the room was super. Staff were efficient and friendly .It was a great finish to a happy family celebration. We will be back as we like this hotel May 22, 2014
Rated 4.0 out of 5.0 by Super base point Great Location for various activities . ie- shows in town,dinning local--Ocean Centre. plenty transport --Taxis,Local Bus Service. Hotel also rather good. Breakfasts could be better ?.--Scrambled eggs--Solid lump!!! May 21, 2014
Rated 5.0 out of 5.0 by very clean hotel and free parking We stayed for 3 nights. The location is great because there is a walking distance mall and pubs around the area. Breakfast is above average. I would definitely recommend this hotel to friends and people who wanted to stay at Edinburgh. Hotel is ideal for people who is traveling with vehicles. Parking is free. May 19, 2014
Rated 5.0 out of 5.0 by Nice Stay Great service from staff. A warm greeting and managed to get checked in slightly early which was nice. Hotel is about 15 minutes from Princess street by bus No 22 ( Plenty buses £1.50 flat fee) Near to the Ocean Shopping Centre which has plenty shops and restaurants. ( as priorty club member was given a range of discount cards for serveral restaurants nearby) Room was clean , tidy and had all facilities required including air con. Plenty hot water with good shower. Breakfast is basic , but good quality and plenty on offer. Will definitely use again if in Edinburgh. May 10, 2014
Rated 5.0 out of 5.0 by All about Location Located away from the central traffic, has ample parking, and the bus stops just outside the front door; also only a stones throw from the Quay Side Shopping Mall. Typical Holiday Inn facility, clean, well maintained, good breakfast and friendly staff. Arrived a few minutes early for check in and was offered a cup of coffee and the desk clerk provided a city map and told us of the bus route options. Only negative is the lift/elevator.....SLOW! Have stayed there before and would stay there again. May 9, 2014
Rated 4.0 out of 5.0 by Weekend away! Stayed at the Holiday Inn Express before, so knew what to expect Room clean & tidy, only issue was unable to open main bedroom window to get fresh air. Reported this on leaving at front desk. Great choice for breakfast. Great location for access to city centre via buses or taxi. Would recommend this hotel to friends & family. May 8, 2014
Rated 5.0 out of 5.0 by One of the best easy access, car park, bus outside, clean modern safe. t May 5, 2014
Rated 4.0 out of 5.0 by Great value for money Staff has been extremely helpful and very friendly. Great breakfast buffet. Rooms could be bigger and the bathrooms are in need of renovation. Location is excellent, good public transport stations and lots of shopping possible. All in all great value for money. May 3, 2014
Rated 5.0 out of 5.0 by Great location This location is both a great location for buses to City and for seeing over the Royal Yacht Britannia April 28, 2014
Rated 5.0 out of 5.0 by Comfortable hotel, excellent location with friendly staff Enjoyed our stay once again at the Waterfront. Find it easy to get in and out of centre with bus stops close by. Shops are within easy access (Ocean Terminal) across the road as well as the Royal Yacht Britannia. With elderly mother it was a peaceful and leisurely location. Rooms are decent and my mother's needs were accommodated by staff (ie downstairs room and walk in shower). Breakfast very good except my mother would have liked porridge - perhaps if we had asked we may have got it for her, but it was not included in the buffet. We definitely enjoyed our stay and will book this hotel again. April 21, 2014
Rated 5.0 out of 5.0 by brill place 100% place on everthing, will stay again and again. staff so good and will help with anything April 20, 2014
Rated 5.0 out of 5.0 by Great Value in Fab Location This hotel is in a great location, with the benefit or free parking-it is also very easy to find! The local bus service stops right outside, which is convenient to use to get in and around the city. The check in was easy & quick-our room was quite large with the bonus of having kettle, tea, coffee & milk-great for a quick cuppa. The room was a little tired, and also located right next to the lift, which we heard constantly! however, we still found the room reasonably quiet-we were able to sleep fine!! The staff were very friendly-so, I am sure they would have moved us if we had asked. The breakfast was great, considering it was "free"-plenty of continental choice-and loads of sausages, scrambled eggs, beans & toast-tea & coffee provide via a machine. Definitely enough to provide us with a good start to the day. All in all, a good value hotel in a quiet location, with plenty of eateries close by if you don't want to venture into the city. Would return!! April 20, 2014
Rated 4.0 out of 5.0 by Comfortable room and friendly service A second visit to this hotel and very pleased with the service and amenities. The location is very good - well served with buses and the Ocean Terminal shopping centre very handy for shopping, restaurants and cinema. During our visit, a funfair was on nearby ground but the soundproofing in the room meant the room was still quiet. April 18, 2014
Rated 5.0 out of 5.0 by Excellent hotel and great value It's hard to fault this hotel, we have stayed three times in the last twelve months on visits to Edinburgh. Good location and regular bus service into the city make it an ideal place to stay. April 17, 2014
Rated 5.0 out of 5.0 by Short break Thoroughly enjoyed the overnight in the city. Good hotel with nice staff. April 14, 2014
Rated 5.0 out of 5.0 by Great stay. Location perfect for exploring. Staff are extremely friendly and helpful. Nothing is too much trouble. Room was spotless and cleaned daily with coffee and tea refilled. Would definitely use again if staying in Edinburgh and have recommended to family. April 14, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service We have stayed in this hotel in the past when visiting relatives and always choose to come back here. The hotel is convenient for everything it has an excellent bus service on its doorstep and all the facilities of 'Ocean Terminal' across the road. We got a taxi to and from the station and it was just under £10 each way. The rooms are clean and comfortable. The shower hot and powerful with lovely big towels provided. We had WiFi this time which was also an added bonus. There is plenty of variety for breakfast both hot and cold. The staff keep a watchful eye and are quick to replenish. The thing that we like best about this hotel and what makes us return time and time again is the staff. They could not be more friendly and helpful and provide outstanding customer service. April 12, 2014
Rated 5.0 out of 5.0 by 5* Scottish experience For a leisure break to Edinburgh, chose this location as away from city centre but conveniently located for easy access. The location turned out better than expected, across the road from Ocean Terminal and only a 10 minute drive or taxi ride to city centre. A bus stop outside, although not used, but noticed bus services every few minutes to city centre and other locations. Adequate on-site parking and a well appointed and comfortable HIEX site, relatively new and rooms bigger than many HIEX locations previously stayed in, roomy breakfast room with usual aray of breakfast choices. If visiting Edinburgh again in the future, this will be 1st choice for accomodation. April 10, 2014
Rated 4.0 out of 5.0 by Comfortable room, good service, poor breakfast. We stayed at this hotel on the recommendation of a friend the room was spacious and comfortable. The location is excellent with a frequent bus service to the city centre. However we were given an 'accessible' room which is designed for persons with limited mobility which meant that the bathroom was more like a wet room. We would have preferred a room with bath & shower. The hotel offers free hot breakfast but the choices were very limited, scrambled eggs, sausages and beans. The breakfast was of poor quality, very disappointing. Next time we will go out for breakfast. Staff were friendly and helpful when we had difficulty accessing the wifi service. April 9, 2014
Rated 5.0 out of 5.0 by Good facilities and pleasant service This hotel is always clean, comfortable and the staff are unfailingly welcoming and cheerful. The large car park is a bonus as are the frequent local bus services into the centre of Edinburgh. April 4, 2014
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