Rated 4.3 out of 5 by 333
Rated 2.0 out of 5.0 by Somemistake One to avoid
We stayed at this hotel 29/30 May, 2014. When we arrived at the hotel,
There was a truck and some gardening work ongoing. We had to walk past people smoking at the entrance to the hotel. The reception staff were lukewarm to say the least. Later, some people were smoking outside our room which was on the ground floor. There were cigarette ends everywhere in the car park!
The room carpet and bed were both worn and in need of replacement, the carpet was filthy. The morning staff on reception were more friendly but breakfast was spoilt by plates with pools of water - obviously just come out of a dishwasher. A cup I picked up had remains of food on the inside. A tray my wife picked up had dried juice.
June 2, 2014
Rated 4.0 out of 5.0 by Chegbo Good, friendly staff. Great location
Lovely place. All the benefits of the city and very close to centrte(short taxi or bus ride away) but a bit quieter and lovely to walk around. Visit Ocean Terminal opposit hotel and some lovely places to eat and drink up near The Shore. A Room in Leith - Excellent little place. Hotel convenient for all of these places.
May 30, 2014
Rated 4.0 out of 5.0 by Es73 Great family option
Excellent option for the family including dogs. A bit far from town center but very comfortable and with many great eating options nearby.
May 29, 2014
Rated 5.0 out of 5.0 by Fletch62 As always.............
.......... the Holiday Inn Express on Ocean Drive lived up to the excellent reputation it has amongst the Yotties of the Association of Royal Yachtsmen. The staff are wonderful and the way they look after us is exceptional.
Following our week aboard Britannia, my wife joined me and every detail of service was maintained even down to an immediate change of room following an unfortunate flood in the bathroom from the room above.
Thank you Holiday Inn!!
May 28, 2014
Rated 5.0 out of 5.0 by lilian68 happy to return to good service
We had a lovely stay , and the room was super. Staff were efficient and friendly .It was a great finish to a happy family celebration. We will be back as we like this hotel
May 22, 2014
Rated 4.0 out of 5.0 by Puff Candy Super base point
Great Location for various activities .
ie- shows in town,dinning local--Ocean Centre.
plenty transport --Taxis,Local Bus Service.
Hotel also rather good.
Breakfasts could be better ?.--Scrambled eggs--Solid lump!!!
May 21, 2014
Rated 5.0 out of 5.0 by PriorityClubMember101 very clean hotel and free parking
We stayed for 3 nights. The location is great because there is a walking distance mall and pubs around the area. Breakfast is above average. I would definitely recommend this hotel to friends and people who wanted to stay at Edinburgh. Hotel is ideal for people who is traveling with vehicles. Parking is free.
May 19, 2014
Rated 5.0 out of 5.0 by ericwd Nice Stay
Great service from staff. A warm greeting and managed to get checked in slightly early which was nice. Hotel is about 15 minutes from Princess street by bus No 22 ( Plenty buses £1.50 flat fee) Near to the Ocean Shopping Centre which has plenty shops and restaurants. ( as priorty club member was given a range of discount cards for serveral restaurants nearby) Room was clean , tidy and had all facilities required including air con. Plenty hot water with good shower. Breakfast is basic , but good quality and plenty on offer. Will definitely use again if in Edinburgh.
May 10, 2014
Rated 5.0 out of 5.0 by LJCanada All about Location
Located away from the central traffic, has ample parking, and the bus stops just outside the front door; also only a stones throw from the Quay Side Shopping Mall. Typical Holiday Inn facility, clean, well maintained, good breakfast and friendly staff. Arrived a few minutes early for check in and was offered a cup of coffee and the desk clerk provided a city map and told us of the bus route options. Only negative is the lift/elevator.....SLOW!
Have stayed there before and would stay there again.
May 9, 2014
Rated 4.0 out of 5.0 by Andy E Weekend away!
Stayed at the Holiday Inn Express before, so knew what to expect
Room clean & tidy, only issue was unable to open main bedroom window to get fresh air. Reported this on leaving at front desk.
Great choice for breakfast.
Great location for access to city centre via buses or taxi.
Would recommend this hotel to friends & family.
May 8, 2014
Rated 5.0 out of 5.0 by VIVA One of the best
easy access, car park, bus outside, clean modern safe. t
May 5, 2014
Rated 4.0 out of 5.0 by RolandIP Great value for money
Staff has been extremely helpful and very friendly. Great breakfast buffet. Rooms could be bigger and the bathrooms are in need of renovation. Location is excellent, good public transport stations and lots of shopping possible. All in all great value for money.
May 3, 2014
Rated 5.0 out of 5.0 by Essex Mo Great location
This location is both a great location for buses to City and for seeing over the Royal Yacht Britannia
April 28, 2014
Rated 5.0 out of 5.0 by marion13 Comfortable hotel, excellent location with friendly staff
Enjoyed our stay once again at the Waterfront. Find it easy to get in and out of centre with bus stops close by. Shops are within easy access (Ocean Terminal) across the road as well as the Royal Yacht Britannia. With elderly mother it was a peaceful and leisurely location. Rooms are decent and my mother's needs were accommodated by staff (ie downstairs room and walk in shower). Breakfast very good except my mother would have liked porridge - perhaps if we had asked we may have got it for her, but it was not included in the buffet.
We definitely enjoyed our stay and will book this hotel again.
April 21, 2014
Rated 5.0 out of 5.0 by charlie0o5andhalf brill place
100% place on everthing, will stay again and again. staff so good and will help with anything
April 20, 2014
Rated 5.0 out of 5.0 by Yorksmack Great Value in Fab Location
This hotel is in a great location, with the benefit or free parking-it is also very easy to find!
The local bus service stops right outside, which is convenient to use to get in and around the city.
The check in was easy & quick-our room was quite large with the bonus of having kettle, tea, coffee & milk-great for a quick cuppa.
The room was a little tired, and also located right next to the lift, which we heard constantly! however, we still found the room reasonably quiet-we were able to sleep fine!! The staff were very friendly-so, I am sure they would have moved us if we had asked.
The breakfast was great, considering it was "free"-plenty of continental choice-and loads of sausages, scrambled eggs, beans & toast-tea & coffee provide via a machine. Definitely enough to provide us with a good start to the day.
All in all, a good value hotel in a quiet location, with plenty of eateries close by if you don't want to venture into the city. Would return!!
April 20, 2014
Rated 4.0 out of 5.0 by Purple Pooch Comfortable room and friendly service
A second visit to this hotel and very pleased with the service and amenities. The location is very good - well served with buses and the Ocean Terminal shopping centre very handy for shopping, restaurants and cinema. During our visit, a funfair was on nearby ground but the soundproofing in the room meant the room was still quiet.
April 18, 2014
Rated 5.0 out of 5.0 by T53A Excellent hotel and great value
It's hard to fault this hotel, we have stayed three times in the last twelve months on visits to Edinburgh. Good location and regular bus service into the city make it an ideal place to stay.
April 17, 2014
Rated 5.0 out of 5.0 by Dan3105 Short break
Thoroughly enjoyed the overnight in the city. Good hotel with nice staff.
April 14, 2014
Rated 5.0 out of 5.0 by knight1312 Great stay.
Location perfect for exploring. Staff are extremely friendly and helpful. Nothing is too much trouble. Room was spotless and cleaned daily with coffee and tea refilled. Would definitely use again if staying in Edinburgh and have recommended to family.
April 14, 2014
Rated 5.0 out of 5.0 by JKD27 Excellent Customer Service
We have stayed in this hotel in the past when visiting relatives and always choose to come back here. The hotel is convenient for everything it has an excellent bus service on its doorstep and all the facilities of 'Ocean Terminal' across the road.
We got a taxi to and from the station and it was just under £10 each way.
The rooms are clean and comfortable. The shower hot and powerful with lovely big towels provided. We had WiFi this time which was also an added bonus.
There is plenty of variety for breakfast both hot and cold. The staff keep a watchful eye and are quick to replenish.
The thing that we like best about this hotel and what makes us return time and time again is the staff. They could not be more friendly and helpful and provide outstanding customer service.
April 12, 2014
Rated 5.0 out of 5.0 by Mr Firswood 5* Scottish experience
For a leisure break to Edinburgh, chose this location as away from city centre but conveniently located for easy access. The location turned out better than expected, across the road from Ocean Terminal and only a 10 minute drive or taxi ride to city centre. A bus stop outside, although not used, but noticed bus services every few minutes to city centre and other locations. Adequate on-site parking and a well appointed and comfortable HIEX site, relatively new and rooms bigger than many HIEX locations previously stayed in, roomy breakfast room with usual aray of breakfast choices. If visiting Edinburgh again in the future, this will be 1st choice for accomodation.
April 10, 2014
Rated 4.0 out of 5.0 by Kochice Comfortable room, good service, poor breakfast.
We stayed at this hotel on the recommendation of a friend the room was spacious and comfortable. The location is excellent with a frequent bus service to the city centre. However we were given an 'accessible' room which is designed for persons with limited mobility which meant that the bathroom was more like a wet room. We would have preferred a room with bath & shower.
The hotel offers free hot breakfast but the choices were very limited, scrambled eggs, sausages and beans. The breakfast was of poor quality, very disappointing. Next time we will go out for breakfast.
Staff were friendly and helpful when we had difficulty accessing the wifi service.
April 9, 2014
Rated 5.0 out of 5.0 by gingerpuss Good facilities and pleasant service
This hotel is always clean, comfortable and the staff are unfailingly welcoming and cheerful. The large car park is a bonus as are the frequent local bus services into the centre of Edinburgh.
April 4, 2014
Rated 5.0 out of 5.0 by mags b A great base
We were in Leith for the weekend to attend a family function.
We could not have found a better place to stay.
Free parking/ free wi fi fantastic freindly helpful staff and a bus stop outside to take you into the city centre so no need for the car.
April 3, 2014
Rated 4.0 out of 5.0 by 42 jacko Base yourself
The location is great for city centre, restaurants & for the buses.
the breakfast buffet is good & the staff helpful
the rooms are clean and bright, the beds are firm the one issue is that the rooms are cold
March 25, 2014
Rated 4.0 out of 5.0 by mike1911 Excellent and helpful staff
We stay at hotel several times a year. Parking facility is very good and bus stop to town is right outside hotel.
The ladies on reception are some of best I have ever met in a hotel. They are invariably cheerful welcoming and go the extra mile to help and advise you with any queries you may have.
The only criticism I have is that the toasters at breakfast bar are too slow . It might be an idea to have someone on staff making toast continually at peak times.
All in all excellent value and an ideal location for anyone coming to edinburgh.
March 18, 2014
Rated 5.0 out of 5.0 by Philip123 Consistent high quality
This was our 4th stay at this hotel, the quality never disappoints, I would recommend this hotel to anyone, the staff are efficient and polite, and you always start your day with a great breakfast wrapped around you.
March 18, 2014
Rated 4.0 out of 5.0 by Mikyc very good
Nice room near to reception which I was really grateful for due to a back problem
March 17, 2014
Rated 4.0 out of 5.0 by Bigus Bearus Good Location and Price
I use this hotel frequently. It is in a very good location with a good bus service to the City Centre as well as lots of good eateries and pubs within a 10 minute walk.
It is beginning to feel a little tired now. The lifts are as slow as a tortoise with his feet dipped in treacle trying to push a pig up-stairs and the a/c in my room wheezed and bubbled like a chronic asthmatic on 60 woodbines per day. But I'll use it again because it is in a good location and you know what you are going to get.
March 15, 2014