Rated 4.3 out of 5 by 180
Rated 5.0 out of 5.0 by bronco3849 great stay
this hotel is close to all attractions a few mile from Edinburgh great bus service if needed close to ocean terminal,the staff are very helpful in all we had a great stay
April 17, 2013
Rated 5.0 out of 5.0 Staff were a joy
There was a card in our room asking for the name of one member of staff who we thought deserved praise, but all the staff deserve praise at this Holiday Inn, from the managers to the girl who cleaned our room.
Everything was done with a smile.
Being the Easter holidays, there was a real family feel to the dining area at breakfast with plenty of chatter, and there was no shortage of anything to eat - first class.
Next time we are in Edinburgh, we will definitely make this our place to stay.
April 17, 2013
Rated 5.0 out of 5.0 by parky48 Always made to feel welcome
We have used this particular Holiday Inn Express and we have never been let down. The staff are always welcoming and the rooms clean and tidy
April 15, 2013
Rated 5.0 out of 5.0 by Laur78 Great value for money
Really enjoyed our stay and would recommend. Great location and was very clean.
April 14, 2013
Rated 4.0 out of 5.0 by Dibble Short break
We found the overall facilities to be excellent but felt that we would have liked a few more tea/ coffee sachets than was provided. The bed was really comfy and the whole place was very clean. A free car park was most welcome and would not hesitate to stay there again or recommend it to our friends. Well done the staff at Edinburgh Waterfront.
April 12, 2013
Rated 4.0 out of 5.0 by Gallivanter Good location with parking.
This was our second visit, and we would stay at this hotel again.
All aspects satisfactory.
April 12, 2013
Rated 4.0 out of 5.0 by Martin68 Comfortable stay and good location.
We wanted somewhere to stay in Edinburgh that would be easy to access by road, avoiding awkward directions and long traffic queues but close enough into the city as to be convenient for the shops and sights.
Holiday Inn Express Edinburgh is situated in Leith, just opposite the Ocean Terminal shopping centre. Bus connections into the heart of Edinburgh are excellent and at £3.50 for an all day ticket at the time of our stay, very good value, so is an ideal base for exploring the city, but far enough away from the centre to be quiet and relaxing. There are plenty of eateries nearby and local facilities are good.
Staff at the hotel were very friendly and helpful, giving good local information, providing change for the buses and pleasant about our room key-cards which didn't always work.
Our room was comfortable with clean bedding and the décor was tidy. The bathroom was a reasonable size, clean and well set-out. The fixed soap dispensers (as opposed to loose toiletries# and hair dryer wired into the wall gave the game away about the accommodation being towards the budget end of the market, but the shower was piping hot and powerful, so no complaints here.
Our only quibbles with the room were a window that didn't shut properly, and air conditioning which seemed rather temperamental. However, we had a good night's sleep.
Breakfast selection was very good, but we were a little surprised not to find bacon on the cooked breakfast menu. The hot food #sausage, scrambled egg and beans) was not the highest quality we've had, but par for the course at the price and at least breakfast was included in the price.
We'd definitely stay here again and recommend the Holiday Inn Express to others. It's not luxury accommodation, but if you want somewhere comfortable and welcoming in Edinburgh for not a huge amount of money, it fits the bill perfectly.
April 12, 2013
Rated 4.0 out of 5.0 by kershy1962 power shower
Room 246 a bit noisey (poor double glazing).Expensive drink's at the bar. The rooms could do with having some means of central heating in them . On the plus side the power shower was to Die for
April 10, 2013
Rated 2.0 out of 5.0 by SFCJB Is This an IHG Property?!?
The room was about average. Clean but nothing special. The trouble came when I tried to get on the internet. AirAngel is an absolute disaster!! Overpriced and under-performing! When I informed the staff that it was not working, one of them did come up to my room and then concluded that it was my computer. Not possible! The previous night I was in another IHG property and it worked fine. The following night, in another IHG property, it worked fine again. I didn't have another issue with wireless until I had to deal with AirAngel again. Ok, I can get beyond that. When I went out for dinner, all of the shops and eateries were shuttered and closed. The neighborhood seemed a bit suspect. I actually feared for the safety of my car in the car park. There seemed to be a "see who has the loudest radio" contest going on in a adjoining car park. The snack area, for purchase, had only 1 sandwich, crisps and candy. I asked the staff, they said that there was no more. This was bout 1830. Later in the evening, about 2000, I was walking by the front desk and learned more about the staff than I ever wanted to know as personal matters were being discussed rather loudly. Unacceptable behaviour. I was happy to leave the next morning and continue my journey. This is NOT what I have come to expect from IHG and Holiday Inn Express specifically.
April 9, 2013
Rated 5.0 out of 5.0 by Freddy10 Very friendly staff
This hotel is in a great location opposite Ocean Terminal, close to the restaurants etc of the Shore and very well served by public transport. Our room was comfortable and a problem with the shower was dealt with very promptly. We were very impressed, as on a previous occasion, with the staff who were very friendly, welcoming and helpful.
April 6, 2013
Rated 3.0 out of 5.0 by imcf A most uncomfortable night
I was apprehensive when I left my room on the fourth floor at 8.30pm.
Adjacent room doors were ajar and guests were moving about.
On returning at 11.00 pm form the Kitchin, a fantastic experience, the people next door spent the evening singing, whistling playing the TV loudly and other unmentionable activities.
We did not contact reception as we did not want a confrontation and left the next mornong.
This was around the fifth time that we have visited Holday Inn Edinburgh Waterfront and it is highly unlikely that we will return.
April 2, 2013
Rated 5.0 out of 5.0 by Aguilajal Brand new hotel, very confortable and well located.
Brand new hotel: All spaces and rooms in perfect condition.
Very confortable: Room, bathroom, bed and pillows.
Well located: Near the ocean port, close to shopping center and restarurants. Bus stop to go to historic places in front of the hotel.
March 31, 2013
Rated 1.0 out of 5.0 by LadyD18 Book here as a last resort.
Overall, disappointing. Cramped room. Family room had one double sofa bed, thus children had to share. Considering the breakfast was poor with limited choice of hot/cold foods to select from counter, we have enjoyed much better quality elsewhere.
No we would not recommend.
March 31, 2013
Rated 3.0 out of 5.0 by Tigger3 Helpful staff
Room was clean but we couldn't get the window shut but a very helpful member of staff came and shut it "the best she could"
Returned at night ready for a cup of tea but the kettle wasn't working : (
March 29, 2013
Rated 4.0 out of 5.0 by Scottishborderer Excellent value
Very convenient for the great nearby restaurants in Leith also right beside Ocean Terminal mall
March 26, 2013
Rated 5.0 out of 5.0 by ee2jay A real comfort zone
This is one of the favourite Holiday Inns Express for my wife and me It is literally at the end of a journey-through various Scottish scenes, then Edinburgh city and at last into Leith. Great surrounding amenities just across the road, including shopping and bus terminus
We always receive a friendly welcome, the rooms are compact and very comfortable, everything to hand. Breakfast is a very welcome inclusion , not by any means gourmet standard but quite sufficient to start the day and no limits! In winter months all rooms and public spaces are quite cosy..
March 25, 2013
Rated 5.0 out of 5.0 by snook every thing was great
well pleased with location, room and comfort. staff were pleasant and always there to help
March 24, 2013
Rated 5.0 out of 5.0 by Lynny Excellent stay perfect location, reception staff brilliant
Exceptional reception staff very friendly room was great warm and comfortable. Breakfast ok but a little mass produced but excellent value for money as we weren't expecting breakfast so was a welcome surprise and we didn,t have to go and buy any. Great location for the royal yacht.
March 22, 2013
Rated 5.0 out of 5.0 by WeeBabs Service first class and good location
We had a great time at Holiday Inn Express, made very welcome.
Room 240 good, only complaint noise from lift when trying to sleep.
Can definately recommend hotel for value and friendliness, will use
anytime in Edinburgh as buses are frequent to Princes Street from
March 22, 2013
Rated 3.0 out of 5.0 by NH1950 Comfortable and welcoming: one or two glitches
Very welcoming after a long journey with friendly and helpful staff - advice on local eateries and vouchers most welcome.
One or two things to improve:
Temperature control in bedroom - warmth from the heater/AC unit was hard to maintain and warmth associated with blower noise and draught annoying
My room had floodlights outside but the curtains allowed light around the edges. Never dark!
Breakfast is limited choice - fine if all the elements are there. Fresh fruit limited to apples when no bananas!
Wifi rather expensive for use in rooms
March 13, 2013
Rated 4.0 out of 5.0 by Whynow Weekend
Excellent location for a weekend in Edinburgh. While not being able to walk out of Reception onto the Royal Mile or Princess Street the availability of parking at no extra cost and a simple bus ride to and from the front door main it ideal.
The fact Ocean Terminal is next door with it's shops and restaurants plus the Royal Yacht Britannia (if not already seen) and great restaurants a short walk away in Leith
March 11, 2013
Rated 1.0 out of 5.0 by Anson Anson
The hotel quality is not worth that price and also it is not close to city center
March 11, 2013
Rated 4.0 out of 5.0 by Patsyuk Edinburgh
Excellent value with an easy bus ride to city centre.
March 10, 2013
Rated 5.0 out of 5.0 by Islaynut Friendly hotel great place to stay.
We love to come to Edinburgh and stay here.The hotel is in a good location and near quite a busy road ,but once inside is very quiet with no traffic noise.There are regular buses into Edinburgh from right outside the hotel..The staff on reception are very helpful and friendly,the room was very clean and the breakfast was very acceptable.We are already planning our next stay here.
March 9, 2013
Rated 5.0 out of 5.0 by Juney Excellent service and facilities
My partner, pet dog and I have recently stayed at the Edinburgh Waterfront Holiday Inn. I have stayed at many hotels throughout my life and have to say this was by far the best experience that I have had in terms of comfort and quality of service delivery. Hopefully I will have the opportunity to return to this venue and will certainly recommend it to friends and family.
March 8, 2013
Rated 5.0 out of 5.0 by HighPeak50 Nice hotel, great service
Nice hotel, good location. Had a small problem with the first room allocated to us but the staff dealt with it immediately, put us in another room and gave us a round of complimentary drinks. Couldn't fault there response, would definately stay there again.
March 6, 2013
Rated 5.0 out of 5.0 by karen333 Regular
I stay here alot and the team are always friendly, helpfull and make you feel at home.
March 2, 2013
Rated 4.0 out of 5.0 by Simon72 Good location in Edinburgh
Located next to ocean terminal, typical standard of the holiday inn chain.
February 27, 2013
Rated 4.0 out of 5.0 by Schuey Weekend stay
I recently had a double room for one night on the ground floor on a Saturday night. Even though there was a fair old crowd in the foyer area the check in staff were attentive, willing to help and able to think for themselves.
A quick check in and we also received a special offer because even though they're an IHG property they generally don't align with standard IHG Priority Club service. Comfortable bed and room was what you'd expect for that price rang. clean, neat and warm. Good central location near the port. Easy check out in the morning.
Breakfast quality was a bit ordinary, variety was fine though.
Good value and I'd stay again if in that part of town.
February 27, 2013
Rated 5.0 out of 5.0 by Highlander Hotel of choice in Edinburgh
Always given a warm welcome by staff who seem genuinely pleased to see you. Rooms are comfortable and breakfast is very good. Happy to recommend this HIE.
February 25, 2013