Rated 5.0 out of 5.0 by jpolean Perfect stay
Welcoming staff, excellent room, great location-perfect place to stay when visiting Edinburgh
June 8, 2013
Rated 3.0 out of 5.0 by AnonymouslyYours Nice location, near train station
The room was clean, but even more limited in space than the previous Holiday Inn Express I stayed at in London. There is essentially no room to maneuver in the room with luggage on the floor when the sofa bed was used as the extra bed. The price supplement for a third person in the room is not justified by what is offered as a room. The dining area was large and well furnished. Instead of offering some chocolates as an arrival gift for Priority Club members, they should consider bottled water instead. When I asked for bottled water none was given, the previous Holiday Inn Express I stayed in did, and was quite generous.
June 4, 2013
Rated 4.0 out of 5.0 by Nancee888 Good Location
The staff are approachable, good facilities, excellent location within reach to the city centre, breakfast are just about okay however rooms and parking are a bit smaller.
Overall experience is good. I would stay with them again and would recommend this hotel.
June 2, 2013
Rated 5.0 out of 5.0 by tim89 Perfect choice for an Edinburgh stay
We were a party of twenty having a long weekend break in this fine city. To be able to satisfy such a diverse group from all backgrounds was quite a challenge. Thanks to the help and advice of Gemma, for whom nothing as too much trouble, I heard nothing but praise from them all. This hotel is perfectly placed and the standard and cleanliness left nothing to be desired. Obviously well managed with well trained staff it was, for once, a pleasure to stay in a British hotel which offered such good service and value. Well done all.
June 1, 2013
Rated 2.0 out of 5.0 Small rooms, poor breakfast
We were firstly given a room full of smoke smell, even after the reception was informed at check in that I was travelling with 2 children. The alternative room given was so small that there was no place to open our bags, no drawers in the table, no doors in the wardrobe, heater did no work. A complaint was made on the first night, but the heater was not repaired. The breakfast is best avoided. Only cold scrambled eggs, half rotten apples, no bananas, no boiled eggs despite request.
Rooms in New York 5th avenue were much bigger and breakfast much better. No ramp for child strioller at the front entrance.
Have I anything good to say about this hotel, I am still thinking.
May 26, 2013
Rated 5.0 out of 5.0 by John2053 Central for Edinburgh
A really convenient place to stop over for Edinburgh, we were going to the playhouse to see ghost. Staff booked us in quickly, and the facilities for an Express are good. managed to get in the parking bay although this is a £10 fee, still cheaper than the 24hr ones nearby.
May 26, 2013
Rated 5.0 out of 5.0 by Isi61 Great value for a great location
I have stayed at this hotel on several occasions and it remains my first choice when I visit Edinburgh.
It is convenient for Waverley station, the shops and most of the tourist attractions.
The staff are friendly and helpful. The rooms comfortable- not luxurious but all that is expected in a budget hotel.
Breakfast sets you up for the day and has as much choice as as you should expect for a budget hotel.
May 22, 2013
Rated 5.0 out of 5.0 Excellent service
We chose this Holiday Inn because of its location to the Edinburgh Playhouse which is directly across the road from the inn and the St James shopping centre is within five minutes walking distance The service we received from the staff on our arrival at the Holiday Inn was first class.and our room was spotlessly clean and comfortable.We would highly recommend this hotel.
May 21, 2013