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Rated 4.4 out of 5 by 262 reviewers.
Rated 5.0 out of 5.0 by room lovely and warm comfortable bed too Couldn't fault this hotel at all. We were at playhouse which is directly across the road. Room was well worth money and breakfast was fine. Something for everyone. Would definitely return . February 26, 2014
Rated 4.0 out of 5.0 by Great service and double bed but pull out double sofa bed awful We stayed 3 nights last week. The hotel is very well situated just a 5-10 minute walk from the hustle and bustle of Princes Street and Waverley train station (enough to be away from too much evening noise if you have children to consider as we did with our two young sons). There was a Tesco Express foodstore about 50m along the same road too. The staff at the hotel were very pleasant and helpful, the rooms very clean and tidy, and the hot and cold buffet style breakfast included had something to suit all tastes. The only negative feedback/comment I have is that the double sofa bed in the room was extremely uncomfortable with two very evident 'bumps' (slats) at about halfway and just below again across the base. This made for very uncomfortable sleeping for my two sons (my wife and I ended up taking turns to sleep with one of our sons on it to ensure we all managed to get at least 1 or 2 decent nights sleeps on the standard double bed (which was very comfy). Overall, I would recommend the hotel and we would use it again (but would ensure the fold out double sofa bed was better!). February 25, 2014
Rated 5.0 out of 5.0 by Family Break The room was clean, functional and quiet. The Hotel was near the main shopping centres so eating out was cheap and varied and in walking distance of the train station, with a city centre supermarket virtually next door if you needed any extras. The staff were extremely friendly and helpful and we were able to leave our bags after we'd checked out so that we could enjoy the City before catching our evening train. Highly recommend this hotel, a very pleasurable experience and fantastic value. February 24, 2014
Rated 5.0 out of 5.0 by faultless A great place to stay, was doing family history research at Scotlands People on Princes Street. Just a five minute walk. Only two minor faults, scrambled eggs and sausages could have been a bit hotter. My room was first class not "budget class" spotlessly clean and comfortable. i thought it was a shame that the bar/lounge was not used a bit more, it is so comfy and relaxing and had a good chat with the duty manager the night that I had a few malts to drink. I hope to come back at a later date but this time with my wife. Denboy Aberdeen February 24, 2014
Rated 5.0 out of 5.0 by Excellent Service I just wanted to take the time to say what fantastic service I have received from all the staff during my stay at the HIExpress in Edinburgh. I have been staying at this hotel over the last couple of months on business, and wanted to highlight how great the staff have been. It makes a big difference to have cheerful, happy and helpful staff when you are away from home for long periods. Their attitude and smiles have made for an enjoyable stay and I would definitely return and recommend to others. Thankyou! February 24, 2014
Rated 4.0 out of 5.0 by Excellent location with friendly staff We loved the location ideal for walking around the city and seeing all the sights.Helpful friendly staff.The breakfast choice was excellent for all our family.Only one complaint uncomfortable mattress February 23, 2014
Rated 5.0 out of 5.0 by Great convenient hotel Great convenient hotel. Friendly, helpful staff. Good atmosphere February 23, 2014
Rated 5.0 out of 5.0 by superb stay I thoroughly enjoyed my stay from check in to check out at the edinburgh city centre hotel- the location was perfect for the leisurely trip i had planned. There are restaurants, a cinema, theatre and shopping centre right on the doorstep. I only made the most of my included breakfast one morning out of three because they stopped breakfast at 9.30am and i was not up by then which was my own choice, if i was that worried i would have set an alarm. The staff i encountered were all friendly, my room was spacious and had a good view and the facilities were good. February 23, 2014
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