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Rated 4.3 out of 5 by 323 reviewers.
Rated 2.0 out of 5.0 by Could do better! The welcome I received after an 11 hour journey was less than satisfactory, the desk attendant was very abrupt, in fact I would say rude, and it was not the welcome I expected to receive in Scotland's capital city. With no air conditioning, the room was very hot with only a fan to circulate the air. The corridor leading to the room was also very hot and the heat hit you as soon as the lift door opened. Having said that, the restaurant staff were very friendly, attentive and helpful, as were the bar staff. July 23, 2014
Rated 3.0 out of 5.0 by recent visit Hotel is generally nice but to hot and under staffed July 23, 2014
Rated 4.0 out of 5.0 by Good basic hotel but poor access to lobby Good hotel for the price I paid. Beds were very comfortable for a family of 4 and although the bathroom was quite basic, it was clean. Space was adequate for me in the room. I would say it's value for money for a Holiday Inn in a big city like Edinburgh. My only dissatisfaction was that I needed to carry the pushchair up the stairs to the lobby. There was no one there to help me or direct me to an area to access to the lobby. Imagine a disabled person with a wheelchair. They would be lost. July 22, 2014
Rated 3.0 out of 5.0 by Rooms far too hot I spent a night here recently along with 6 colleagues and although the rooms are very nice and spotless we all agreed we struggled to sleep due to the heat of the rooms. I also had an unfortunate accident in the reception area where i tripped over the cleaners electric lead fron the hoover as she was cleaning the bar area resulting in me falling over injuring my arm and leg with severe bruising coming out a day later, all that said i would happily stay here again! July 20, 2014
Rated 5.0 out of 5.0 by Great service Very helpful staff. I was surprised that there is an emergency pull cord beside the bed and in the bathroom which i think is very good especially for elderly guests. Room is clean though a bit warm but then again it was a lovely weather on those days very sunny so cant fault them:-) me and hubby enjoyed our stay and will definitely choose this hotel again. Thanks. July 15, 2014
Rated 5.0 out of 5.0 by Good value stay We were in Edinburgh for two nights last week. Very comforable room, good value for money and decent breakfast. Would recommend. July 14, 2014
Rated 5.0 out of 5.0 by Perfect location Great hotel. Only problem we had was that the room was too warm and we couldn't open the window. However we did not mention this at the time as we spent so little time there. A fan had been provided but it was a very hot day. The hotel is straight across from the Omni centre where there are many eateries and also a huge cinema complex. Perfect if you want a nice chilled evening. We loved our stay and will definitely be back July 14, 2014
Rated 2.0 out of 5.0 by Unusually 'Average' experience @ HI Express We have stayed in lots of HI Express hotels on family trips worldwide. Most have been great, which is why we have kept using them. Edinburgh City Centre was a contrast. Our room was stiflingly hot, with no air conditioning, and secondly, when we showed up for breakfast about 15 minutes before the advertised 'stop serving time', it was already too late. The breakfast things were being cleared away and it was a race to grab a bowl of cereal before that disappeared too. I have seen better service out of HI Express. July 12, 2014
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