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Rated 4.3 out of 5 by 360 reviewers.
Rated 5.0 out of 5.0 by great spot we had a busy schedule, location was great to sight see as much as we could while in town. Breakfast was great, bar for supper was good too and nice quiet room for a good rest. June 26, 2013
Rated 5.0 out of 5.0 by great staff as usual great staff friendly and welcoming kudos to them June 22, 2013
Rated 4.0 out of 5.0 by Location: Price: Free WiFi Rooms quite small and a little worn! Breakfast was busy and layout bad for self serve concept?? Reception Staff were helpful and pleasant. For the location and price for one or two nights this hotel is adequate to meet your needs. June 20, 2013
Rated 5.0 out of 5.0 by Perfect stay Welcoming staff, excellent room, great location-perfect place to stay when visiting Edinburgh June 8, 2013
Rated 3.0 out of 5.0 by Nice location, near train station The room was clean, but even more limited in space than the previous Holiday Inn Express I stayed at in London. There is essentially no room to maneuver in the room with luggage on the floor when the sofa bed was used as the extra bed. The price supplement for a third person in the room is not justified by what is offered as a room. The dining area was large and well furnished. Instead of offering some chocolates as an arrival gift for Priority Club members, they should consider bottled water instead. When I asked for bottled water none was given, the previous Holiday Inn Express I stayed in did, and was quite generous. June 4, 2013
Rated 4.0 out of 5.0 by Good Location The staff are approachable, good facilities, excellent location within reach to the city centre, breakfast are just about okay however rooms and parking are a bit smaller. Overall experience is good. I would stay with them again and would recommend this hotel. June 2, 2013
Rated 5.0 out of 5.0 by Perfect choice for an Edinburgh stay We were a party of twenty having a long weekend break in this fine city. To be able to satisfy such a diverse group from all backgrounds was quite a challenge. Thanks to the help and advice of Gemma, for whom nothing as too much trouble, I heard nothing but praise from them all. This hotel is perfectly placed and the standard and cleanliness left nothing to be desired. Obviously well managed with well trained staff it was, for once, a pleasure to stay in a British hotel which offered such good service and value. Well done all. June 1, 2013
Rated 2.0 out of 5.0 Small rooms, poor breakfast We were firstly given a room full of smoke smell, even after the reception was informed at check in that I was travelling with 2 children. The alternative room given was so small that there was no place to open our bags, no drawers in the table, no doors in the wardrobe, heater did no work. A complaint was made on the first night, but the heater was not repaired. The breakfast is best avoided. Only cold scrambled eggs, half rotten apples, no bananas, no boiled eggs despite request. Rooms in New York 5th avenue were much bigger and breakfast much better. No ramp for child strioller at the front entrance. Have I anything good to say about this hotel, I am still thinking. May 26, 2013
Rated 5.0 out of 5.0 by Central for Edinburgh A really convenient place to stop over for Edinburgh, we were going to the playhouse to see ghost. Staff booked us in quickly, and the facilities for an Express are good. managed to get in the parking bay although this is a £10 fee, still cheaper than the 24hr ones nearby. May 26, 2013
Rated 5.0 out of 5.0 by Great value for a great location I have stayed at this hotel on several occasions and it remains my first choice when I visit Edinburgh. It is convenient for Waverley station, the shops and most of the tourist attractions. The staff are friendly and helpful. The rooms comfortable- not luxurious but all that is expected in a budget hotel. Breakfast sets you up for the day and has as much choice as as you should expect for a budget hotel. May 22, 2013
Rated 5.0 out of 5.0 Excellent service We chose this Holiday Inn because of its location to the Edinburgh Playhouse which is directly across the road from the inn and the St James shopping centre is within five minutes walking distance The service we received from the staff on our arrival at the Holiday Inn was first class.and our room was spotlessly clean and comfortable.We would highly recommend this hotel. May 21, 2013
Rated 5.0 out of 5.0 by excellent room and facilities Very well looked after again, much better than a much more expensive holiday inn in nice where I stayed recently and would not recommend to anyone May 21, 2013
Rated 4.0 out of 5.0 by Excellent service, clean and well equiped room. As usual we had a very good experience in Holiday Inn. This was the first time we stayed in the Picardy Hotel and it is good to be welcomed by staff who smile and are interested in you. A quiet room was provided as requested. We were slighly disappointed with the breakfast as the menu on the table listed a large range of breakfast items but when we went to the serving area the only fruit available was grapefruit and the yogurts were in very short supply. The second morning was no better. Dispite this, we enjoyed our stay and will stay again if the price is right. May 8, 2013
Rated 5.0 out of 5.0 by Recent stay in Edinburgh Very much enjoyed the 3-day stay in Holiday Inn, friendly and professional staff, ideally located and good value. Looking forward to returing in the near future. Des May 8, 2013
Rated 3.0 out of 5.0 by aircon the rooms do not have a/c and they say it is because it is a listed buiding but they can hide the units on the roof May 6, 2013
Rated 5.0 out of 5.0 by very comfortable. this is my first time staying but certainly wont be the last,room quiet, warm and comfortable. We traveled to Edinburgh by bus the hotel is just a few minutes walk away, Princess Street is 2 minutes walk. breakfast was good,but if you want a cooked breakfast the choice was poor. April 27, 2013
Rated 5.0 out of 5.0 by great service nice hotel close to the city centre.clean and comfortable will definitely stay there when in edinburgh April 26, 2013
Rated 5.0 out of 5.0 by Tourists From India We are a family from India - parents and two grown up kids. We were visiting Edinburgh for probably the only time in our lives. Had read so much about the beautiful city and the Scottish highlands. We wanted a hotel centrally located, within our budget, clean, comfortable and a joy to come back after a hectic day of sightseeing. We got all that and more. Holiday Inn Express at Picardy Place is perfect. We had a great holiday and brought back lovely memories. Thank you all. April 24, 2013
Rated 5.0 out of 5.0 by Good allround comfortable hotel Good hotel near to transport facilities and all eating places. Within walking distance to the many sights of Edinburgh. April 23, 2013
Rated 2.0 out of 5.0 by bad experience breakfast was by far the worst of any Holiday Inn Express or other similar hotels. Eggs were not fresh as the fruit. No pastry. tables were not clelaned and the TV was as loud as could be. Also in the room, ;no soap only a dispenser which is not hygenic as one has to squeeze the container to get soal. the next person gets to catch what ever the previous uses has. April 20, 2013
Rated 4.0 out of 5.0 by Good short stay Happened to stay at this hotel for one night on my business visit. Location of the hotel was good, in walking distance to the most places April 16, 2013
Rated 5.0 out of 5.0 by Great Hotel This was my first visit to Edinburgh and this hotel was a good choice. It's in a good location and easily accessible to the train station and restaurants and bars. For a budget hotel it really does offer excellent service. I found everything I needed, the staff were friendly and helpful. The room was clean, tidy and pleasant. Great value - I had a really comfortable and enjoyable stay. April 15, 2013
Rated 5.0 out of 5.0 Basic but very comfortable at a good price The hotel is very clean and though the rooms are basic everything you need is there. Would thoroughly recommend it for short stay visits or long stays on a budget. It's our hotel of choice from now on. April 15, 2013
Rated 3.0 out of 5.0 by room condition- maintenance There was obvious water damage to one wall close by my side of the bed and some to the ceiling. There was a musty, damp smell which, although not overpowering was unpleasant. I should have requested a change of rooms, but the ground floor was convenient for my wife. April 12, 2013
Rated 5.0 out of 5.0 by Excellent location and service Excellent location and service would therefore highly recommend. The views from our rooms were fantastic, the staff were always welcoming and helpful and we would all be happy to stay again. Only criticism that needs to be highlighted is the breakfast, the area is chaotic and disorganised whatever time you turn up. We varied the times throughout our 3 day stay but it was always the same. A suggestion if possible would be for a member of staff to coordinate the seating to help. Having said that it did not ruin our stay and other aspects of excellence made up for it. April 12, 2013
Rated 5.0 out of 5.0 by Great service. All of the staff at this Holiday Inn were kind and helpful. I'd make a point to stay here on my next trip. April 11, 2013
Rated 5.0 out of 5.0 fantastic location - value for money ! we were very happy overall. This is the best location for shopping. Moreover we were driving around Scotland and always needed a hotel with proper parking. Here the parking was safe - so we could leave a lot of stuff in the car . All in all a very good comfortable stay - everything within walking distance. A very good Indian Restaurant "Khushi" is just a 3 min walk. Unfortunately there was no show going on at Playhouse while we were staying there. The bar downstairs is also great. The sofa bed is a let down. You should do something about it. It is not at all comfortable. April 10, 2013
Rated 4.0 out of 5.0 by A couple of cold spring days in Edinburgh! Great hotel and great location! We had a front facing room which was massive and well appointed. Staff were excellent and very accommodating when my wife was ill on the last morning and we wanted the room 'till after lunch so we could straight form the hotel to our train at Waverley. Only gripe was was the breakfast. The venue was very crowded (we sampled it at different times and it was the same) and VERY hot! The menu was the same as all other Holiday Inns - a bit limited and not as good as rivals. Overall - good, thanks for a pleasant stay! April 9, 2013
Rated 4.0 out of 5.0 by Pleasurable stay, great location. Friendly welcome, clean and comfortable, very good breakfast. Great location for family short break in Edinburgh, we will look forward to staying here again. April 8, 2013
Rated 4.0 out of 5.0 by good value great location. friendly and helpful staff. comfortable rooms . April 6, 2013
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