Rated 4.4 out of 5 by 320
Rated 5.0 out of 5.0 by Yelsel Excellent
Friendly, informative and helpful reception staff. Twin room was clean, comfortable and spacious. Quiet location and excellent cheap bus service right outside hotel into city centre.
August 14, 2013
Rated 3.0 out of 5.0 by Jb1093 Expensive
After staying at Perth and Stirling holiday inn during late june/early July I thought the price at Edinburgh was extortionist . I appreciate that the Edinburgh festival is on in August but to pay more than double the price is wrong especially as the hotel looked tired compared to the other two we stayed at. We found it hard to find a table for breakfast. The food was fine and the staff helpful.
August 12, 2013
Rated 5.0 out of 5.0 by WSW6413 Start of three week trip
My mom and I stayed here for four nights at the beginning of our three week Scotland trip back in June. The desk staff were very friendly and very helpful. The room was of sufficient size for us. The switches on the outlets and the connections between outlets was a little confusing at first (coming from the U.S.), but we figured it out with no problem. Pay attention to the breakfast queue information in the elevator if you want to avoid the crowds. Within walking distance to shopping (though limited) and the Royal Yacht Britannia. Public transportation stops next to the property.
August 11, 2013
Rated 3.0 out of 5.0 by Joannie01 Was ok for one night
Stayed at this hotel on many occasions , as a priority card holder , it's comfortable clean and easy to get to. There is plenty car parking space. . As a Gold PC member one of the benefits is usually early check in n late check out , when I did ask about the latter one guy in reception was very abrubt ! However we did find all the other staff very helpful .
There is a bus stop right outside the hotel and plenty of buses to take you into the city centre .
We will no doubt stay again .
August 9, 2013
Rated 3.0 out of 5.0 by Pughie Family room
I think they need to put proper beds in family room, my 14year old son had to sleep on sofa bed which had seen better days, gratefull we were only there for 3 nights
August 8, 2013
Rated 5.0 out of 5.0 by Anne560 First-class service at economy-class prices
I was travelling on my own to Edinburgh and don't know the city very well. The staff could not have been more helpful with local bus info., taxi numbers, local restaurants (which they had discount vouchers for), carrying an ironing board up to my room, and so on. I was really impressed.
Breakfast was great and the room was spacious and comfortable.
Would definitely recommend.
August 2, 2013
Rated 5.0 out of 5.0 by AandR Even the seagulls were singing about the weather
Enjoyed our two nights at the Waterfront. We asked for quiet rooms and we were given them, and we slept soundly.
The staff were very pleasant and helpful and provided everything we asked for.
At breakfast on the second morning... disaster!!! The delivery of fresh fruit had not arrived. The staff were up to the challenge, however. Charlene went across the road to M&S Food To Go and bought their stock of bananas and apples!
Thank you Charlene - and your manager - and the rest of the team for making our stay so pleasurable.
August 1, 2013
Rated 4.0 out of 5.0 by almipe Nice and comfortable
nice and confortable, very kind staff, location and all services acceptable.
it is a good hotel.
July 29, 2013
Rated 4.0 out of 5.0 Parking is Free !!
Got your attention ? Good, the parking is indeed free but be prepared to grab your space early to combat those selfish types that want a bay and a half. Either that or IHG get a clamp for inconsiderate parkers.
Good value, good location and great staff unlike my experience in the Midlands. Breakfast, internet, reasonable prices in the bar again unlike the Midlands. The barman even coming over to me at the end of his shift to thank me and wish me a pleasant trip. Check out in the morning and again polite friendly desk staff. Brilliant, thanks for a great stay. Maybe it's a management thing ?.
July 27, 2013
Rated 5.0 out of 5.0 by MarkP67 Just 1 night - suited us perfectly
Lovely cool room during a hot summer. Reception team were so so friendly and great characters. Made to feel extremely welcome. Well done to the team.
July 27, 2013
Rated 5.0 out of 5.0 by garden77 Great Stay
Have enjoyed staying at Holiday Inn , Ocean Drive. This was a two night break to sight see Edinburgh. It was a good location, we were next to the Royal Yacht Britannia. The hotel staff where very helpful and very attentive to your needs.
The room was very clean and comfortable. The Breakfast was all you could want to choose from.
July 14, 2013
Rated 5.0 out of 5.0 by katie21 Just right for the start of a cruise, or a haven from site- seeing overload
I chose this hotel as it is right next to the Cruise Terminal in Leith. The room was clean tidy and of the usual standard for Holiday Inn. The staff were extremely helpful in regarding my husbands medication, and effeicent in all that we asked of them.
I would certainly recommend this hotel. There are plenty of places to eat nearby, and the shopping mall is just across the street with a variety of restaurants. If visiting Edinburgh to see the sites, it is easy to access by public transport and this hotel is a haven away from the bustle if that is your requirement after a hard days siteseeing.
July 14, 2013
Rated 5.0 out of 5.0 by cheryl63 spacious and clean fresh room excellent service
We had an excellent stay here.
We came to scotland for our daughters graduation and was recommended the holiday inn from a friend as he had stayed here.
The room was very clean and comfortable and the staff were very friendly.
The location of the hotel was excellent with nearby restaurants and a shopping centre in walking distance.
July 11, 2013
Rated 4.0 out of 5.0 by redyns Problems handled nicely
This is a very nice hotel and the staff is great. Upon checking in we encountered several facility problems with our room. This can happen at any hotel. The way the staff went out of their way to satisfy us speaks strongly for the way this hotel is managed.
July 11, 2013
Rated 4.0 out of 5.0 by Kaz77D Hotel was lovely
The staff at Reception did answer calls from the room and acknowledged us when we checked in, however when leaving or entering the hotel during our stay there did not seem to be much interest.
July 3, 2013
Rated 4.0 out of 5.0 by doonfootjohn night in edinburgh
Good location, close to city centre by bus, taxi or walking. Clean, comfortable bed and a good base for night out in auld reekie.
June 30, 2013
Rated 5.0 out of 5.0 by seaking22 nice friendly atmosphere,
2nd time at this hotel, the staff are friendly
the rooms are clean and tidy
June 28, 2013
Rated 5.0 out of 5.0 by fb12 Great place to stay
Stayed in a double room on the top floor with a sea view. Lovely hotel with helpful staff and a clean room. Location was convenient for the city and airport (bus stop right outside the hotel) but quiet and away from busy Edinburgh itself. Would recommend for people looking for a quiet break. Some good Priority Club benefits too!
June 16, 2013
Rated 5.0 out of 5.0 by Garthy Great service
Great location & great service. Front of house staff were excellent and very helpful. Breakfast was a added bonus. Bedroom clean & Tidy….
June 15, 2013
Rated 4.0 out of 5.0 by Jems32 Great staff
Stayed overnight as our daughters were taking part in moonwalk. Reception staff were very helpful. Would stay again
June 14, 2013
Rated 4.0 out of 5.0 by barryboy10 MADE TO FEEL WELCOME
VERY COMFORTABLE,STAFF FRIENDLY ALTOGETHER A VERY ENJOYABLE STAY
June 8, 2013
Rated 4.0 out of 5.0 by slm53 staff were extremely helpful. Could not fault service. Very good shower!
We had a good comfy two night stay - very helpful staff and excellent breakfast. Good value and would use again.
June 7, 2013
Rated 4.0 out of 5.0 by ATC7 Goold location, friendly, helpful staff.
Hotel in good location near Ocean Terminal, Leith. Bus stop at front door for journeys into Edinburgh or Leith Shore. Staff were friendly and helpful, the room though comfortable enough was in need of a little TLC. Free car park a boon. Would use this hotel again.
June 6, 2013
Rated 4.0 out of 5.0 by Gooner Comfortable
Did what it said on the tin, provided a bed, room and breakfast. Room a little small but clean as was the bathroom, great powerful shower though.
Breakfast OK reasonable selection, we were a little concerned about getting a table but even at .9.00 it was fine.
Bus stops right outside and plenty of places to eat at the Ocean Terminal.
Staff maybe could have been a little more friendly and the main lift took an age, there was obviously something wrong with it as the plant door was always open.
June 2, 2013
Rated 4.0 out of 5.0 by Maisiemoo Helpful reception staff
Our stay at Edinburgh Waterfront was greatly enhanced by the helpful staff on Reception who willingly helped us out with several taxi arrangements and were always cheerful and efficient.
June 1, 2013
Rated 4.0 out of 5.0 by Flyingfulmar Good room, good location
Stayed here over Edinburgh Marathon Festival weekend. Good location with car parking, frequent buses in & out of town and close to Ocean Terminal. Room excellent & well priced. Staff helpful & knowledgeable. Late check out option appreciated - worth becoming a Priority Club member fir that alone. Lobby and eating/bar area a bit jaded and untidy slightly lets down the overall experience down.
May 31, 2013
Rated 5.0 out of 5.0 by BusyDad1 Very nice for my family
We enjoyed our stay. My family and I found the rooms clean and comfortable. The staff were friendly and attentive. The location near bus stops was convenient, and parking was sufficient. We were in Edinburgh as tourists, and the only thing to consider is that the hotel is somewhat far from the city center, so you'll need a bus or you'll need to drive to parking. Another consideration is that one is near the docks, and there seemed to be few nearby restaurants of interest. We were told there was a shopping center at the cruise ship dock, but we did not investigate.
The only other considerations were the very slow WiFi in the lobby. It was good enough for checking email and very brief, light, work. It would have been frustrating if I had important things to do that required Internet access.
We choose this hotel for its value, and it did not disappoint!
May 27, 2013
Rated 4.0 out of 5.0 by patil good locality and comfortable
staff very good,helpful,stay was worthwhile,i would choose it again-Dr.RS Patil,Bangalore,India
May 26, 2013
Rated 5.0 out of 5.0 by Lindisfarne Great reception
We arrived at this hotel knowing very little about the area. When we asked about dinner available locally, we were given a list of recommended hotels and discounts too. We were also given a map of the area. The reception staff could not have been more helpful and friendly.
Breakfast was up to the usual Express standard.
May 18, 2013
Rated 5.0 out of 5.0 by Dotty1 Weekend break
From the moment of booking untill checkout the staff were most helpful and friendly. Clean comfortable rooms and drinks machine available in the lounge all day.
May 18, 2013