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Rated 4.5 out of 5 by 246 reviewers.
Rated 5.0 out of 5.0 by Exceptionally helpful staff First visit to UK and relied on hotel staff for guidance and they came through well above what was expected. The rooms and leisure and breakfast areas are a cut above. The hot breakfast and varieties was outstanding. It was a great stay. September 18, 2014
Rated 4.0 out of 5.0 by Hotel and Breakfast We had a great stay at the hotel. We can only recommend it. Great location, good service and friendly staff. Thank you. One exeption: The varation of the breakfast was poor. Every day the same hot items (scrambled eggs and saussages). No "pain au chocolate" or cinnamon rolls or similar fresh bakery items. It had only muffins wrapped in plastic. On 2 days we only had 1 sort of jam. The coffee could have been hotter. If you stay several days it would be nice to have a bit of change. They do this in other Holiday Inn Express (especially in USA). The breakfast room on the other hand was nice. September 16, 2014
Rated 5.0 out of 5.0 by most friendly staff only stayed for one night but found hotel to have high standards - first impression was the friendliness of staff on front desk September 9, 2014
Rated 5.0 out of 5.0 by everything was great we had a very relaxing stay we did not have to ask for anything everything was to hand the staff were very helpful September 6, 2014
Rated 5.0 out of 5.0 by Great Service We were made to feel welcome from the moment we entered the hotel. We stayed at this same hotel in 2008 and received the same excellent service. That is why we came back. And we intend to come back next year! September 2, 2014
Rated 5.0 out of 5.0 by Excellent Our 4th stay at this excellent hotel. My son is a full time wheelchair user and it is completely accessible, the room and bathroom completely meet his needs. The staff are helpful, friendly and go out of their way to provide any extra help we may need. The hotel is very clean, friendly and we look forward to retuning next year :) September 2, 2014
Rated 5.0 out of 5.0 by friendly staff and great location The hotel is ideally located for visits to central Edinburgh, fringe venues, the National Library of Scotland, Holyrood and the Castle. The staff are very friendly and helpful and the rooms and breakfast service offer all you need. I will return... September 1, 2014
Rated 5.0 out of 5.0 by Staff and Service is very good Staff at reception received us very well and their service was excellent. August 31, 2014
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