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Rated 4.4 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by ideal location and good service Location ideal, rooms clean and up to date. Breakfast good but more choice would be good also! bar prices okay for a capital city, (£3.75 a bottle), would use more if slightly cheaper! Would certainly stay again next time I visit. August 7, 2014
Rated 5.0 out of 5.0 by friendly staff and lovely breakfast everything about our stay was excellent except for the comfort of the bed but that is a personal thing,would stay here again in a heartbeat. August 6, 2014
Rated 4.0 out of 5.0 by GOOD QUALITY AT A SENSIBLE PRICE HOTEL IS IN THE COWGATE PARALLEL TO THE ROYAL MILE BUT AT THE HOLYROOD PALACE END SO LONG STEEP CLIMB TO EDINBURGH CASTLE. FACILITIES ARE BASIC BUT ADEQUATE AND REPRESENT VALUE FOR MONEY. RECEPTION AREA AND THE BREAKFAST ROOM ARE QUITE SMALL AND VISITORS ARE REMINDED ABOUT WHEN TO EAT AND AVOID CONGESTION. August 5, 2014
Rated 5.0 out of 5.0 by Excellent customer service I was very well looked after throughout my stay (and beforehand). I have to follow a gluten free diet and my needs were met - it was great to even have a choice for breakfast. August 4, 2014
Rated 5.0 out of 5.0 by nice hotel Werry nice hotel good service and verry good location!! August 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent stay, if a little overpriced. Good clean accommodation, although spoiled slightly by the sound of the air conditioning units outside my room. Free breakfast very good value for money. Staff service very good. July 31, 2014
Rated 5.0 out of 5.0 by Great stay for business and pleasure I thoroughly enjoyed my stay at this hotel. I was given a very clean and comfortable room in a quiet corner of the hotel. This allowed me to both relax and get plenty of work done. Since this was my first stay in Edinburgh, the wonderful staff provided me with plenty of useful information and made sure that I was taken care of. Finally, the hotel is in a great location. I was within walking distance of several stores, restaurants, tourists attractions, and the train station. If I ever do return to Edinburgh, I am definitely booking a room at the Holiday Inn Express Edinburgh - Royal Mile. July 30, 2014
Rated 4.0 out of 5.0 by Excellent hotel It was a clean hotel with courteous staff. The room was comfortable. July 29, 2014
Rated 4.0 out of 5.0 by Just a block off the Royal Mile The hotel located just a block off the Royal mile was a great place to enjoy the hustle and bustle of the crowds and sights, without being directly in it. Stepping just a few paces off the main street allowed us to relax without the loud evening noise and chatter. The hotel was clean and well maintained, the staff -pleasant friendly and helpful and the rooms were spacious enough to relax in. July 26, 2014
Rated 5.0 out of 5.0 by quiet convenient location The Holiday Inn Express Royal Mile was the perfect hotel for staying in Old Town Edinburgh. It is convenient to the Royal Mile and Princes Street as well as to Waverley train station. The rooms were clean and neat. There was no noise so our rest was quiet. I would stay there again. July 24, 2014
Rated 4.0 out of 5.0 by Easy in Ediburgh Very clean rooms and facilities. Exceptionally friendly staff and management! A good location for easy quick access to all the sites in Edinburgh. Wash clothes are not available and the breakfast is tasty for the first two days, then its boring same old thing. July 24, 2014
Rated 5.0 out of 5.0 by Good Location, Comfortable Beds Good location, although Royal Mile is a bit of a stretch, it's actually on Cowgate which runs adjacent to it. We cabbed it everywhere but if you're more energetic there are plenty of hills to climb. The room itself was very good, we had free internet access so could catch up on emails etc... while we were in the hotel. Beds are very comfortable, bathroom is quite good too, shower only. July 24, 2014
Rated 5.0 out of 5.0 by A great dog friendly hotel in the middle of the city Looking for a high quality dog-friendly hotel in the middle of the Scottish capital, this is it! July 20, 2014
Rated 4.0 out of 5.0 by comfortable and reasonably priced We had a comfortable 2 nights at the hotel. The bed for me and my wife was good and comfortable but the one for the children was a bit uncomfortable. The ladies at the reception were very good to us. We had requested an early check in and when we arrived at around 10am they made sure we check in as early as possible. Overally I dont mind recommending this hotel to my friends who may visit Edinburgh. July 9, 2014
Rated 5.0 out of 5.0 by Good accessible facility A good location in Edinburgh 100 yards from the Royal Mile but is a steep climb. July 8, 2014
Rated 3.0 out of 5.0 by Enjoyable Stay, but... Overall enjoyed the stay at this hotel. Only issue the whole family had was with the beds. The mattresses were very uncomfortable and the pillows very thin. Almost had to triple up on pillows for comfort. The staff was very helpful and professional. The location near the Royal Mile was great as we could easily walk to most of the tourist sites within Edinburgh. July 8, 2014
Rated 4.0 out of 5.0 by Excellent location and pleasant experience This facility provides excellent experience and location is central. July 2, 2014
Rated 5.0 out of 5.0 by Relaxing quiet location Excellent hotel with clean comfortable rooms and excellent choices for breakfast. Staff were very friendly and helpful. Good location for exploring the city. July 1, 2014
Rated 4.0 out of 5.0 by NIce and quiet hotel close to historic part of Edinburgh Nice and quiet hotel with excellent staff. Clean and tidy room. July 1, 2014
Rated 5.0 out of 5.0 by Very good hotel and great location! The location just off the Royal Mile was wonderful. We felt the staff was very helpful and the rooms were very Holiday Inn Express- just fine. With the dollar's value to the pound it was very expensive for us, but we felt it was worth it to be so centrally located in a nice facility. Loved Edinburgh! June 29, 2014
Rated 5.0 out of 5.0 by Fabulous service all round Would definitely recommend this hotel again, just a pity the rate was a little more expensive than expected but this was due to the Highland Show on in Edinburgh at the same time. June 29, 2014
Rated 5.0 out of 5.0 by Great and small Tucked away behind the Royal Mile in the vey centre of the town is this small budget hotel offering great service. Service at reception was friendly and efficient. I was able to register although ahead of time. Room was welcoming, clean and very comfortable and provided everything needed for a good night's rest. June 28, 2014
Rated 5.0 out of 5.0 by Can't say enough about the STAFF. Conveniently located to all the sites. Within walking distance. If I could remember all their names I would list them but each and everyone that worked between June 16, 2014 and June 25, 2014 was very friendly, courteous, and very helpful in scheduling tours, taxis and anything I needed. I cannot think of anything that I ask for that I did not receive. If there was a higher rating of 10 I would give it. June 26, 2014
Rated 4.0 out of 5.0 by Convenient location and good value. We stayed whilst visiting the University open day with our daughter. We had a family room which was comfortable and adequate for a short stay. The staff were welcoming and helpful and the location could not be beaten for proximity to all the central attractions. June 26, 2014
Rated 5.0 out of 5.0 by Great Stay Stayed at the Cowgate Holiday Inn for 6 nights on a trip to Edinburgh. Had a wonderful stay. We wanted a quiet hotel that was in Old Town near the Royal Mile. This hotel did not disappoint. We could walk to everything in Edinburgh. The staff was outstanding, worked hard to meet our needs. It is only one block off the Royal Mile but so quiet you can get a great night's sleep. Breakfast was adequate, good selection of items. We would not hesitate to stay here again. June 24, 2014
Rated 5.0 out of 5.0 by Good reception and friendliness Excellent value, in this friendly hotel. Very good service and friendly and helpful staff, esp. at front desk, Room was comfortable and clean and quiet. Would use this hotel again and would recommend it to my friends It's location was perfect, near the bridge the buses etc. The fact that we had such wonderful weather helped. Do not think that I am too easily pleased, we did enjoy our stay. Many thanks June 23, 2014
Rated 5.0 out of 5.0 by Perfect place to stay in Edinburgh This little hotel is tucked into a busy city in the perfect spot for tourists. Situated next to a quiet cathedral, it's only a couple blocks from the middle of the Royal Mile, so you can walk easily up to Edinburgh Castle or down to Holyroodhouse. It's comfortable, clean, and quiet. June 23, 2014
Rated 5.0 out of 5.0 by What a treat for a traveler The staff was what made the visit memorable. Great tips for tourism, smiles abounded! The site was absolutely perfect for exploring the Royal Mile, and the staff was so knowledgeable. We arrived early, but our bags were whisked to a safe keeping area so we could start our sight-seeing. The staff at each shift were positive as the service was delightful. We SHALL stay here on our return to Edinburgh! June 21, 2014
Rated 4.0 out of 5.0 by Convenient location Overall, the experience was quite good. The area isn't very exciting and at night a bit dodgy looking, but certainly not "unsafe." Not many restaurants in the immediate area, so a bit of a walk to find a variety of places to eat. June 21, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Royal Mile The internet situation was confusing. I had forgotten my IHG number at a previous stay (Glasgow airport) but internet seemed to be standard for all guests. What was confusing was that I had to register my email and set a password. Alas, I didn't remember my password two weeks later.b June 20, 2014
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