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Rated 4.4 out of 5 by 232 reviewers.
Rated 5.0 out of 5.0 by Friendly clean good value This hotel is a 2 to 5 minutes from the royal mile, very convent hotel easy to get round to castle, museums, galleries and shopping areas. The hotel was clean and tidy at all times. The staff was knowledgeable, helpful and friendly.. The hotel room was very clean and just what I wanted for my 4 days. December 24, 2013
Rated 4.0 out of 5.0 by good location and helpful staff Enjoyable stay impressed with the hotel and location staff on reception very professional and friendly. Could do with teaching breakfast staff some tho. Overall experience was very good and will be visiting again December 23, 2013
Rated 5.0 out of 5.0 by Edinburgh Very comfortable hotel and everywhere extremely clean. I think one of the cleanest we have stayed in. Well done the cleaning staff! Nice and central for visiting Edinburgh. All staff very friendly. December 21, 2013
Rated 5.0 out of 5.0 by Christmas Shopping & Christmas Market Edinburgh from the Holiday Inn Express Cowgate Mt wife and I have stayed here before. From the late arrival check in to the check out, our stay at the Holiday Inn Express, Cowgate was fantastic. Rooms very clean and comfortable with all the required facilities for a comfortable and enjoyable experience. A very well situated place to stay in the heart of Edinburgh, a very short walk to the Royal Mall, a nice walk to Princes Street and thereafter to George Street. We will be back soon. Well done the Holiday Inn Express, Cowgate. December 18, 2013
Rated 5.0 out of 5.0 by Very comfortable Hotel with very efficient and attentive staff We were confident that we would expwerience the same level of service as we have had in other Holiday Inn Express Hotels. The Edinburgh Hotel exceeded these expectations. From the moment we arrived until we left 3 days later the level of service, especially at reception and room cleaning was excellent. We would like to single out Rafal who seemed to go that extra mile. December 16, 2013
Rated 5.0 out of 5.0 by Yes, very comfortable bed and very friendly service from all. We enjoyed our stay very much, particularly the central location and a bonus was the nearby car park. We also liked the free breakfast which set us up for the day..This hotel is definitely worth another visit December 14, 2013
Rated 5.0 out of 5.0 by Recommend this hotel Friend and I stayed for four days to visit the tourist sites and the German Christmas market. Staff were friendly, efficient and very welcoming. Nice to be met by smiling and helpful reception staff. Brilliant location for doing the tourists sites and shopping. Good value. December 10, 2013
Rated 4.0 out of 5.0 by Good breakfast We had a great time in Edinburgh at the Holliday Inn, the breakfast was first class, plenty of choices. It was the second visit to this hotel and we will go again. December 9, 2013
Rated 4.0 out of 5.0 by Comfortable stay Came to Edinburgh with friends for the weekend for a party and had a very comfortable stay. Great location, no problems at all. The rooms were cooler than other hotel rooms I had stayed in (you could adjust the heating, but it didn't heat up as much as I though it would), For us this was a big plus as I cannot abide overheated hotel rooms and didn't have to resort to opening the window at night. This was probably why I slept so well. Basic, but clean, comfortable rooms, enjoyed the breakfast December 4, 2013
Rated 5.0 out of 5.0 by Extremely accommodating. My friend and I stayed at the Holiday Inn Express for a very short break. Our flight arrived very early and although check in was supposed to be at 14:00, our room was available at about 12:00 so we could settle in a couple of hours earlier. This made so much difference since we were tired after the journey. The staff were extremely accommodating giving advice and ordering cabs for us. The breakfast was second to non with absolutely everything on the buffet menu! December 3, 2013
Rated 5.0 out of 5.0 by Holiday inn cowgate edinbrough This was our second visit this year the staff are very polite and have good local knowledge the room was cleaned every day and there was always a good selection at breakfast we are looking forward to our next visit November 23, 2013
Rated 5.0 out of 5.0 by Comfortable Stay I enjoyed my stay at Holiday Inn. Although IT IS NOT in the Royal Mile, it's just 30 seconds stroll away from it. Room was comfortable, although a bit too cold; turning on the heating machine wouldn't help much. When I tried to set it on at 25 degrees, it would still automatically set the temperature back to 21 degrees. Annoying. I think prices are too expensive for what is being offered. November 19, 2013
Rated 5.0 out of 5.0 by Very friendly helpful staff. Enjoyed our stay recently very good value for money, very friendly and helpful staff, breakfast was fine. Found the room to be very quiet considering we were in a city. November 17, 2013
Rated 4.0 out of 5.0 by Excellent Reception The person on the Reception Desk when we arrived was friendly and efficient with a truly welcoming manner. The room, although on the small side, was well equipped for a one-night stay. The only let down was breakfast with a very limited range of hot dishes - please do something about the quality of the sausages. Breakfast was completely self-service (from collecting your tray at the start to placing your dirty dishes on a trolley at the end) - a very impersonal experience. The hotel is situated very conveniently for what Edinburgh has to offer the visitor. Although in the city centre we did not experience traffice noise. November 11, 2013
Rated 5.0 out of 5.0 by A real gem of a hotel! We came from Canada late in the evening and were grateful for the pleasant welcome by the staff. On the following morning, we were pleased to discover how convenient this hotel is to the sights of historic Edinburgh. For most of our four day stay, we walked everywhere. The breakfasts were wonderful and the room was very pleasant. Our window opened for fresh air and looked out into a churchyard with a beautiful rose garden. Staff were very helpful when we needed directions. We want to come back to Edinburgh and would definitely book here. My husband commented several times that it was the perfect hotel for our stay! November 10, 2013
Rated 5.0 out of 5.0 by just what you expect from HIE As always, enjoyed our stay, staff very kind, clean comfortable room, good breakfast ,overall a very pleasant experience. The staff even found out about my wife`s birthday, and she received a card from staff, which they did`nt really need to do!!! November 10, 2013
Rated 5.0 out of 5.0 by Predictable good clean quality. Reassuring to set off on a journey confident that ones hotel experience will be clean and comfortable, staff always polite and helpful, water hot, shower good, beds comfortable, breakfast service and systems efficient, and food very acceptable. Hotels are invariably to be found in central or useful location and are good value. Always my first choice. November 9, 2013
Rated 5.0 out of 5.0 by Great value for money Stayed in this hotel after my daughter's wedding because of the close proximity to the wedding venue. It was perfectly located and provided everything I required at a great price. I was pleasantly surprised by the great choice at breakfast including hot food as I only expected a "continental" The room was spacious and clean with coffee and tea making facilities. The staff were pleasant and the security entry facility was reassuring in a town centre hotel. Overall great value for money. I will definitely stay in Holiday Inn Express in the future. November 7, 2013
Rated 5.0 out of 5.0 by Excellent location and friendly staff We stayed at the Hotel for 6 nights in October. We checked into a triple room. The 3rd bed was sofa converted which meant that we could not use the writing desk. Our stay was extremely comfortable with a very friendly staff which was always willing to give us guidance for our trips around Edinburgh and the highlands. Location is excellent in the old town and most places and restaurants are within walking distance. Breakfast spread is excellent, but it was the same every day for 6 days which made it a bit monotonous as the days passed by! November 7, 2013
Rated 5.0 out of 5.0 by Excellent all round We stayed for 2 nights with our children aged 6 and 4. Thoroughly enjoyed our stay. Front desk staff were friendly and very helpful. Room was clean with good ensuite facilities. Great location. We'll definitely stay again. November 1, 2013
Rated 4.0 out of 5.0 by SOFA BED We all enjoyed the stay, staff were great only problem was the childrens sofa bed was uncomfortable and they did not have a great sleep November 1, 2013
Rated 5.0 out of 5.0 by Great hotel and even better location! Took my wife and 2 young daughters for a weekend trip to explore the sights in Edinburgh. Location was absolutely fantastic for train station, Castle and museums to the extent that we were able to return during the day to give them some 'chill out' time. Very happy with hotel as well - clean, tidy, staff very welcoming staff etc. One small issue is that although the room was nice it was a little cramped for 4 of us when the sofa bed was up. October 31, 2013
Rated 5.0 out of 5.0 by Really friendly and helpful staff. My husband, daughter and myself had an overnight stay on Saturday 26 October. The staff on reception were very helpful and friendly. Our room was clean and comfortable and of a very good standard. There was plenty to choose from at breakfast and good quality. The hotel is very close to the Royal Mile so great for sightseeing. Great value for money. October 30, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, convenient! My sister and I were in Edinburgh to see The Lion King and we stayed at this hotel one night. The staff on reception were very welcoming and friendly. The room and bathroom were spotlessly clean and the beds very comfortable. It was only a shorft walk to The Playhouse, and very convenient to Princes Street where we did some shopping before returning home. All in all, simply excellent! October 28, 2013
Rated 5.0 out of 5.0 by Exellent breakfast & location The location of the hotel is very convenient for leisure traveller, and it's quiet. The staffs are friendly and room facillity is good and clean, free Wifi is provided with very high speed. The carting provides varied and good quality breakfast and comfortable atmosphere. October 28, 2013
Rated 5.0 out of 5.0 by Ideal Hotel Very friendly Hotel, could not fault the service. Comfortable room and good bathroom. Not the best location as difficult to find but once you get your bearing's it is easy to find your way to the Castle, Princes Street and Waverley Station. October 23, 2013
Rated 5.0 out of 5.0 by Excellent All-Around Location. The immediate neighborhood around the HIE is rather drab and without services, but it is clean, quiet and safe. However, it is only one block from Edinburgh’s main tourist drag, the Royal Mile. I consider the location good. Physical Plant. It looks quite new, is kept clean and in repair, and is bright and pleasant-looking. Rooms. Anyone familiar with the HIE model, will recognize the room: functional, all necessities there, adequate size, lights and electronics up-to-date, and nice general appearance. No extras or real amenities; just basics, but good ones. Breakfast. Excellent selection of good food; anything additional would be excess. Very bright and spacious room. No one was ever waiting for a table, although the hotel was full every night I was there. The tables were cleared and kept clean more rapidly and better than any hotel I can think of, including the HIE’s five-star competitors. High marks here. Staff. Very friendly and willing to help with all my needs. I had a few problems, which were quickly, effectively taken care of with smiles. You can’t ask for anything more. Very high marks to the staff. Wi-fi. Congratulations to the HIE for including wi-fi in the room rate, which I consider a necessity now that I have a smart phone. In fact, I will no longer stay in any hotel that does not have in-room wi-fi included in the basic room rate. I had a problem with the wi-fi signal in the first room, but the saff moved me and the alternate room was fine. I can recommend this HIE and yes, I would return on my next visit to Edinburgh (four days was not enough time to enjoy this wonderful city). October 21, 2013
Rated 4.0 out of 5.0 by Comfortable The one night stay is comfortable. The situation of the hotel is near to royal mile old town. But if you have mobility issues or carrying a large luggage it can be a bit duanting with the up hills/ flight of stairs. October 20, 2013
Rated 5.0 out of 5.0 by Great for the royal mile Perfect location for all the sights in the old town the new town as well really. Everywhere is walkable, Staff great and very attentive. Only con was the quite hard bed and fir a Holiday Inn Express, I found it a bit pricey. All in all, a great place to be able to do "The Tourist Thing" October 16, 2013
Rated 5.0 out of 5.0 by excellent service The staff at this hotel is very knowledgeable, courteous and helpful. They recommended good restaurants, ordered a taxi for us and allowed us to use the phone at the front desk. The rooms are comfortable and well-equipped; e.g. television and Wi-Fi in the room. The hot breakfast was very good. Loved the blue night light in the bathroom, and the hotel was nice and quiet. October 11, 2013
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