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Rated 4.8 out of 5 by 267 reviewers.
Rated 5.0 out of 5.0 by Good Hotel Good Price As expected this is a clean hotel at a good price. I had no issues staying here with my kids. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable room and service The room was spacious and up to date. Customer service was very good and a nice breakfast bar. August 14, 2014
Rated 5.0 out of 5.0 by Excellent Excellent stay. Friendly, clean, good value. Great breakfast and swimming pool. August 13, 2014
Rated 5.0 out of 5.0 VERY NICE (I mean VERY nice) We booked this hotel due to its proximity to the outlet mall and we were not disappointed at all. As fairly frequent leisure travelers, we know something about hotels and we were pleased with this Holiday Inn Express. We were warmly greeted by two darling young hosts and informed of the services available, including an update of our points total. Our room was spacious and had nice, big windows, attractive furnishings, good bath amenities, a refrig., and plenty of electrical outlets. The pool and hot tub were just the right temperature, had plenty of towels, and convenient hours. The breakfast was served in the "great room.," which resembled a restaurant more than a hotel breakfast room, with a wide variety of choices that were constantly being re-stocked. I had a nice conversation with the young male staffer (who had just brought out some freshly-baked cookies) about the area wherein he proved to be very knowledgeable and also extremely polite. I also had the opportunity to visit with the young female staffer who exclaimed the virtues of the hotel and the manager, and said she absolutely loved working at the hotel. We highly recommend this Holiday Inn Express. August 12, 2014
Rated 5.0 out of 5.0 by Ex;pensive but worth it Despite paying more than I usually spend at a hotel, the experience was exceptional and I got more than I paid for! The rooms were huge and well maintained. I love that I had a choice of pillows from soft to firm. The rooms were clean and updated. Staff were friendly and polite, making me feel like a valued customer! Will definitely stay here next time I'm in the area! August 10, 2014
Rated 5.0 out of 5.0 by Great Stay in very new HIX Lisa greeted us with a smile and welcomed us to the facility. They were full and she apologized for not being able to up-grade our room. This is a new up to date design, lots of light especially in the bathroom. Furniture was different but we liked the set up & being user friendly. We WILL be back! The attitude of all the staff was great & next to Petoskey Mi. HIX it is one of the best in north America. We arrived tired & ready to drop anchor! The room was quiet & very comfortable. The front desk should remember me from giving them heck for No oatmeal raisin cookies. I did not need them but the staff & facility made up for that!! August 8, 2014
Rated 5.0 out of 5.0 by beautiful stay We stood here for a weekend and it was great! Love the location :-) August 6, 2014
Rated 5.0 out of 5.0 by Great experience ! We had a fantastic stay. Room was well appointed and beds were very comfortable as always. We had a great stay ! Breakfast was a little scant . Things were empty more than they were full. The biggest item missing on the buffet was Chocolate Milk !!!! It has been on all the rest of the Holday Inn buffets. August 5, 2014
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