Rated 2.0 out of 5.0 by trainguy Greeting
The only thing we have of unfavorable service in the way we were greeted. There was no mention of being an Priority Club member. No botlled water or anything else was given to us has it has been in the past. I don't know if the normal practice is to give something to club members or not. The desk clerk said "hello", gave us our and told us were are rooms were. Also I reserved two rooms and I used points for one and paid for the other. Unless I don't know what to look for, I don't see any points on my points balance for the room I paid for.
May 3, 2013
Rated 4.0 out of 5.0 by Major On the Way To Texas
Enjoyable overnight stay, but was not greeted as a Priority Club Member. Kept losing internet connection and towels were a little stiff.
April 22, 2013
Rated 4.0 out of 5.0 by CJHotel Decent and clean.
Decent hotel. You can tell it is a re-habbed Holiday Inn. Room is a little bit odd shape, but fridge, sofa, and ceiling fan were nice touches.
April 10, 2013
Rated 2.0 out of 5.0 by Gary7 Room size
We made reservation over the phone and told the clerk we had 5 people and she offered a two bedroom suite. Thinking this would be similar to the two bedroom suite we had at the Holiday Inn the week before in Edmound OK. We were very disappointed to find that this only had one king size bed and sofa sleeper. Again, I informed them that we had 5 people, so we ended up having one of our kids sleeping with u in the king size bed, not young kid. The sofa sleeper was like sleeping on springs and it was an awful night sleep. Very disappointed.
The first Holiday Inn express we stayed at in Fairfield TX on 03/22/13 was a very nice two bedroom suite with plenty of room for 5. The major complaint was when my kids were changing the TV channels they had x rated channel that they were able to see, I was shocked and very disappointed that this could be viewed. I will have to say I am not sure I would ever want to go back to a Holiday Inn with a family.
April 7, 2013
Rated 5.0 out of 5.0 by Cheese Comfortable room and great experience
I had a great comfortable room in high floor with free excellent breakfast
Excellent relaxation in this hotel with overall excellent experience and service.
March 31, 2013
Rated 5.0 out of 5.0 by WrestlingDad Great Stay
We have been here thre times over the past month and a half and each stay we were greated with friendly staff, comfortable beds and great breakfast. It is really everything we could ask for. The location is great with easy access off I-35 and close to numerous things in the area. I was hesitant at first because of the negitave reviews, but our experience has been great all three stays. The hotel could use a renovation/updated but the rooms are clean, beds seem brand new, internet worked very well and the staff has always been friendly and helpful.
Thanks for everything
March 5, 2013
Rated 5.0 out of 5.0 by Block Forty nights over two years of great experiences at this hotel!
I will never forget how Tom, the previous manager, bent over backwards to make our stay as great as possible, and the new manager, Blane, is doing the very same thing. My rooms have always been clean and well prepared, the food and snacks are terrific, the staff is friendly and helpful, and the price cannot be beat. I have been a Bass Hotel Group / IHG customer for more than 30 years, and have enjoyed their hotels all around the world, and bang for buck, this is one of the very best! Keep up the good work!
January 23, 2013
Rated 4.0 out of 5.0 by WILLU COMFORTABLE AND CLEAN
WE HAD A COMFORTABLE STAY AT HOTEL. ROOM WAS CLEAN AND NEAT AND SMELLED GOOD
January 15, 2013