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Rated 3.9 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Wonderful Front Dest Service We arrived at the hotel with a very unwell vehicle. The two lovely young ladies ( Ester and Shelly) were so very helpful in both locating the nearest Mazda dealership and ensuring that we were able to extend our stay an extra 2 nights. They helped minimize a very stressful time. Thank you so much. Everything else about the hotel was also very good - room was clean, comfortable; breakfasts were great. Love the bowl of apples in the lobby too. July 23, 2014
Rated 5.0 out of 5.0 by great experience wondferfull staff. front desk vey helpful. rooms large and comfortable. location is ideal for walking all over downtown July 22, 2014
Rated 1.0 out of 5.0 by need for change need to clean up facility need to get rid of smoking issue need clean halls etc. better need to provide smoke free rooms (odor) July 22, 2014
Rated 4.0 out of 5.0 by Excellent Staff Although the hotel is a little dated and tired (they are working on that), the staff are remarkable. July 14, 2014
Rated 3.0 out of 5.0 by Comfortable bed - but don't get excited about the breakfast or gym Almost any hotel can offer a decent bed, clean room, and a breakfast for free. And this Holiday Inn is just another of those hotels. Nothing outstanding. The staff at Holiday Inns always seem to only enable my key for 1 day, even though I usually stay 2 or 3. This is annoying, and has happened several times at Holiday Inns in Western Canada. So I take marks off the staff for this. The free breakfast is dull. Barely acceptable. More marks off here. You'll have to leave the gym to change your mind - its very small and the equipment is out of date. No excuses. The pool, steam room and jacuzzi are good. I travel often throughout Western Canada, and on future trips I will go out of my way to stay at independent hotels who offer rooms at the same rate but provide better value. July 12, 2014
Rated 4.0 out of 5.0 by Excellent service from check in and check out service I requested a few services at the front desk and I received excellent service. I would like to thank those girls and gentlemen for the helps and the patience to answer my questions. July 11, 2014
Rated 1.0 out of 5.0 by Not a bad hotel, but made for a difficult wedding day Staff were not on-point for our wedding ceremony and had to do much of the coordination myself. I don't often leave negative reviews but I wouldn't recommend hosting one of the most important events of your life at this hotel. Nice people, just quite disorganized in our experience. July 9, 2014
Rated 3.0 out of 5.0 by A bit old but quiet & nice staff. The hotel is starting to show it's age but renovations are being done & over all it is a good hotel with friendly staff. Best of all the rooms are quite. Even on the weekend. The only down fall is that the parking can be tight & limited. There were times when we just sat & waited till a spot came available . Next time I am going to park on arrival & use the LRT train to get around. There are two stations close by and the rates are reasonable. July 2, 2014
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