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Rated 4.0 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by Johjep Very comfortable stay with excellent service at a reasonable rate. November 24, 2014
Rated 5.0 out of 5.0 by Always a good stay Even during the midst of renovations this hotel and the staff have always shown great care and comfort to the guests. I like the updated rooms and the beds always make for a great sleep. November 24, 2014
Rated 4.0 out of 5.0 My go-to place, always!! A few glitches with the renovations still in progress but the staff more than makes up for them. Very concerned about our stay and eager to make a customer feel welcome and at ease. November 23, 2014
Rated 4.0 out of 5.0 by Staff courtesy and professionalism Your staff, in particular, Tony was such a delight to deal with. He was so friendly, courteous and professional. He went above and beyond with helpfulness and was very engaging to interact with - nice smile! November 23, 2014
Rated 4.0 out of 5.0 by Great beds and wonderful breakfasts As per previous comments regarding the renovations. November 21, 2014
Rated 4.0 out of 5.0 Front Lobby The sofas for the guests to wait are directly opposite the front doors. When the automatic doors open the cold air from outside comes directly to the people sitting on the sofas November 20, 2014
Rated 3.0 out of 5.0 by It was alright A little dissapointed overall in experience, but for a quick one night stay it did the trick. We did not get the king size bed that we asked for, and instead had a room with two queens. The one bed had these metal brackets that stuck out from the frame and resulted in one large bruise on my leg during a middle of the night bathroom break. The microwave and fridge being in the bathroom was really weird and there was no bathroom fan. The breakfast was ice cold in the morning but once microwaved it was pretty good. The room was very clean and the staff were friendly enough. The renovations were a little offputting, but for downtown edmonton it wasn't too bad. Overall, I would stay again for the price of the room and location, just don't expect a 5 star resort experience. November 20, 2014
Rated 5.0 out of 5.0 by PLUS PLUS PLUS ALWAYS A VERY POSITIVE EXPERIENCE AT THIS PROPERTY. ALL THE STAFF FROM CHECKING IN, HOUSE KEEPING, BREAKFAST SERVICE ARE ALL SECOND TO NONE. I LOOK FORWARD TO MY NEXT STAY. November 19, 2014
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