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Rated 4.1 out of 5 by 328 reviewers.
Rated 5.0 out of 5.0 by Great room and service; the breakfast room is perfect Staff are excellent and attentive - they are always greeting me and asking "how is the stay" March 2, 2015
Rated 5.0 out of 5.0 by Best place in downtown Edmonton Everything about this hotel is great. Staff is always friendly and helpful. Excellent service. Breakfast is just average however. They try but it does fall a bit short. Don't let that deter you. I have stayed everywhere downtown. This is the best value March 1, 2015
Rated 4.0 out of 5.0 Comfotable with upgrade 4/5-pleased with recent developments to hotel in terms of reno. was able to stay in upgraded room with all renos completed and loved it for location, comfort, etc. February 27, 2015
Rated 5.0 out of 5.0 by Edmonton Downtown The hotel is centrally located. The staff is first rate, and the older property is being renovated. There are a good number of restaurants within easy walking distance. This would be a good place to stay if you have business in downtown Edmonton. February 27, 2015
Rated 5.0 out of 5.0 by Room Room was too hot but everything else was excellent February 25, 2015
Rated 5.0 out of 5.0 by another great week at the HI Express Downtown Edmonton I am a frequent guest, running out of great things to say about how the staff treats me while there. They have taken the time to ensure I am settled into my room after check in, they welcome my husband when he is able to travel with me and extend the same welcome to my dog when I am able to bring him as well. Always friendly, always accommodating and always welcoming! February 24, 2015
Rated 4.0 out of 5.0 by Clean, updated rooms, good breakfast Room was clean and updated but heat was extremely loud and had to be turned off as I couldn't sleep with it coming on and off all night. Central location but I was a little weary about the safety of my car in the downtown core. Good variety for breakfast. February 23, 2015
Rated 4.0 out of 5.0 by Above Ordinary Other than the remodelling occuring which meant the hot tub and sauna were not available the stay was good. Just a bed and a room however it had everything you would need. Two things that were unexpected though was a port to plug your laptop into the TV for a larger screen (had I known I would have brought a suitable cable), and the automatic pancake maker in the breakfast area which was awesome! Actually the breakfast in general was very good. February 23, 2015
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