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Rated 4.1 out of 5 by 296 reviewers.
Rated 5.0 out of 5.0 by Getting it Right This hotel is my go to when in Edmonton. First, I get points, second a pretty good complimentary breakfast, especially for those without dietary restrictions, although this time, there was almond milk for those who can't have dairy. The hotel is undergoing renovations and is really starting to look spiffy, the fireplace and couches in the lobby are nice, and the renovated rooms, hallways and paint are superb. A nice quiet hotel in the heart of downtown Edmonton, for a reasonable price and with very attentive, efficient and courteous staff. Highly recommend. January 20, 2015
Rated 5.0 out of 5.0 by Great Hotel in Edmonton Was on a business trip for three days. Staff was great. Location was perfect for where I needed to work especially with all the snow and ice. The Free Press Bistro, attached to the hotel, was a good option if one did not want to get out in the weather. January 19, 2015
Rated 5.0 out of 5.0 by Great Room/ Awesome Staff I stay here regularly when I'm in Edmonton because without fail I always receive awesome service from the entire staff. Much better than some other more expensive hotels downtown. On my last trip I mentioned to the hotel manager of an issue regarding poor service from the reservation center in SLC. He arranged for me to be able to book directly online without the need to put in my IHS and CC info each time. I always get the great room with the most comfortable beds and pillows in town. January 17, 2015
Rated 3.0 out of 5.0 by Good Place This is the second tie staying here due medical. The first was great. The second time the rates were higher in the matter of two weeks and the hot items were cold this time. January 15, 2015
Rated 4.0 out of 5.0 by Comfort of the guest room We enjoyed the privacy and the bed's comfort overall, but we think there may be potential problems with the plumbing, e.g. the toilet that got clogged twice during our stay. January 14, 2015
Rated 5.0 out of 5.0 by Slept like a baby after the Game! We stay here because of the convenient transit links for Hockey Games and the great selection of restaurants that are close by in Downtown. The price is reasonable, the room is comfortable and provides everything we need. Breakfast selection, although not vast, is sufficient to get you going on your day with plenty of coffee! January 12, 2015
Rated 5.0 out of 5.0 by Great Stay, Great Service My large family really enjoyed our stay here. This is our 4th Christmas returning to this hotel to celebrate with family in the Penthouse Ballroom. After 11yrs together, we surprised the family, including our kids by having a surprise wedding just before dinner. The kids love the pool and I enjoyed the modern gym. The new upgraded rooms were very nice, beds were very comfortable, linen and pillows top quality. Staff were always friendly and the complimentary breakfast had enough variety to please my family......and my wallet. We look forward to many more years of Christmas celebrations with our family at this hotel and would recommend it to anyone looking for a good quality stay in downtown Edmonton. January 7, 2015
Rated 5.0 out of 5.0 Great Experience as always This is our 4th year staying at this hotel and the level of service and friendliness of the staff was incredible. My large family always enjoys the stay here and we look forward to more years to celebrate Christmas with family at this hotel in their Penthouse Ballroom. The new upgraded rooms were awesome and even though the hotel was still under renovation during our stay, we were surprised that there was no annoying construction noise. Kids love the pool and I love the modern gym. We will surely return to this hotel throughout the year for both business and pleasure. January 7, 2015
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