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Rated 4.2 out of 5 by 373 reviewers.
Rated 4.0 out of 5.0 by great people and service loved our stay and the breakfast was a nice touch. we were accommodated with everything we asked for April 21, 2015
Rated 5.0 out of 5.0 by Exceptional Service - great Staff from the time I entered to the time I left the service was great. Here is an example: When I entered the lobby two staff members were talking. One of the staff members immediately moved away and allowed me to interact with reception. That told me everything right there and I mentioned that to Lisa. April 21, 2015
Rated 5.0 out of 5.0 by another great stay Always cheerful and welcoming, the staff at the HI Express make every effort to ensure my stay is always wonderful. Kent the manager goes out of his way to be accommodating and is a pleasure to know...enjoy this hotel very much! April 21, 2015
Rated 5.0 out of 5.0 by Very relaxing. Great pool and exercise room. Perfect bathroom. Was a super room for us. I use a walker and the bathroom was perfect for me. Don't usually specify a room like that as the rooms are usually booked for me but this room was great. We loved the darkness for morning sleeping. It was just one of our best hotel experiences ever. We said it would be nice to just stay there for a week and do nothing but the exercise room/pool and be lazy. hahaha. April 20, 2015
Rated 5.0 out of 5.0 by Understanding and Accommodating My first time at this property despite being in Edmonton regularly on business. I was trying this location due to growing dissatisfaction with my 'usual' hotel. Immediately upon arrival, the staff were friendly and welcoming and graciously accommodated my request for a room at the far end of the hall, away from the elevator to reduce disruptions for this 'light sleeper'. The room was clean and spacious and the breakfast was excellent [and included with the room as opposed to an expensive 'extra' at other locations]. I will definitely be back: this will be my new 'home away from home'. Thank you. April 18, 2015
Rated 5.0 out of 5.0 by Really Appreciate the included Breakfast Service Reception staff at the front desk were excellent... They explored reasons for our stay (our daughter's medical situation) and sought to accommodate us at the minimum possible rate. We have always appreciated the breakfast included in the room rental rate. We particularly appreciate the attention of Flor, the attendant at the breakfast service. Flor has always taken the time to be courteous and to engage us in conversation. We are simply delighted with her! Room service while we were out was just superb! April 17, 2015
Rated 5.0 out of 5.0 by Great hotel, great staff I stay at this hotel regularly and have thoroughly enjoyed getting to know the staff, who are always friendly and welcoming. I have nothing by way of criticism to offer in this review. The hotel staff/mgt has worked tirelessly to support guests through months of renovations and have done so with smiles on their faces:) April 16, 2015
Rated 5.0 out of 5.0 by Great Breakfast and Choice of Pillows The breakfast buffet is great and an excellent time saver. Pillow selection and quantity is a bonus. April 16, 2015
  • 2015-04-24T12:29:45.842-05:00
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