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Rated 4.0 out of 5 by 271 reviewers.
Rated 4.0 out of 5.0 by Super Comfortable beds Room was very hot to sleep in. The temp was set to 18C, but it felt more like 25C. December 11, 2014
Rated 5.0 out of 5.0 by Excellent after renovation As alawys, stay inthis hotel is a pleasure. Staff is unusually kind and professional December 10, 2014
Rated 5.0 out of 5.0 by Friendly staff Located downtown Edmonton, this property have very friendly staff. They have undergone some renovations recently, so there was that to endure, but the result on the rooms is really impressive and soon the breakfast area will be done too. Overall the friendly staff and great care to coustumers easily compensates for the litle trouble of the renos. Ideal for business traveling as the rooms are very quite and allow for a good rest. December 5, 2014
Rated 4.0 out of 5.0 by comfortable bed and great service Helpfull in telling me to take the LRT to Rexall Place. We only spent the night there after the concert, therefore did not use any of the facilities available. We had a night breakfast the next morning before going back home. I would recommend this Hotel to friends and family. December 3, 2014
Rated 5.0 out of 5.0 by Comfortable and Good Service Staff were attentive and helpful. Room was comfortable and clean. Exercise and pool room were adequate. Breakfast had a good variety but the coffee was unacceptably bitter. December 3, 2014
Rated 5.0 out of 5.0 by Excellent as always New room furniture is very practical for the business traveller. Have stayed here many times, Never disappointed. December 3, 2014
Rated 5.0 out of 5.0 by Comfortable room The new rooms are comfortable, quiet and well lighted. December 1, 2014
Rated 4.0 out of 5.0 by Great location I enjoyed my stay at this hotel in downtown Edmonton. The location was excellent for me, as it is only one block from the Bay LRT station. The breakfast was the standard for Holiday Inn Express except they had a better selection of fruits than most. The breakfast area staff were very helpful and polite. The room cooling system worked well, plus my room had a sliding glass door to a small balcony for fresh air. The room was sufficiently dark for sleeping, and the bed was comfortable. The hotel was under renovation when I was there, but the staff did everything they could to minimize that impact. There were some noisy guests one night, but the management handled it effectively by making them leave the hotel as soon as they were informed of the problem I recommend this hotel. November 30, 2014
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