Rated 4.2 out of 5 by 109
Rated 5.0 out of 5.0 Great bed. Great service.
The breakfast is outstanding. I'm sorry but I don't know the lady
that opens up every morning for breakfast, but she is super nice and an outstanding asset to your business. You should award her outstanding work. I've traveled for 5 years all over the U.S. with my company and I would have to rate her as probally the most pleasant and professional lady I've seen. She goes the extra mile to be pleasant, not just someone serving breakfast that does not have to be. It makes a difference.
September 10, 2014
Rated 5.0 out of 5.0 by Firestorm27 Just like home
From the time you make the reservation and the staff recognizes your voice, the high level of service never ends. Upon entering the building you are greeted by your name and your reservation is waiting for you at the front desk. Once you check into your room, the front desk staff call your room to ensure that everything is to your satisfaction. Even the janitor and cleaning staff, ask if your stay is going well. At the conclusion of your stay, your final bill is slipped under your door for ease of checking out. The staff complete your stay with asking if you need help to plan you next stay. This whole experience is like being at home, or better.
September 9, 2014
Rated 5.0 out of 5.0 by BCHANDYAN Super comfy place to rest your head
I enjoyed the stay at the hotel. I was quiet surprised on how comfy the beds were, and I was able to fall asleep right away. I recommend this hotel for any body coming through Edmonton.
September 9, 2014
Rated 5.0 out of 5.0 by wmeraw Businessd Trip
Hotel was excellent Parking was good for a large vehicle.
Access to the faciltiy was easy, Staff was friendly and went the extra mile.
September 8, 2014
Rated 5.0 out of 5.0 by rushedstay New hotel, very clean, great beds.
We were exhausted and rushed and needed a quick check-in and a really good night's rest. We got that and more. Staff were competent and friendly, the hotel was spotlessly clean, and the bed was wonderfully comfortable. We felt refreshed for the next busy day. We will return!
September 4, 2014
Rated 1.0 out of 5.0 by blunders room was not ready
Booked a night on points as a platinum guest. Room was under construction and was not cleared in the system as not ready. Online system booked a room that wasn't guest ready. No other rooms available. Had to stay in that room with construction in progress and paint/ fumes. Pour quality. No refund of points was offered even ata minimum. ..
September 1, 2014
Rated 4.0 out of 5.0 by ajvic Good Hotel and Good location
Have stayed here before. staff are very accommodating and friendly. Room was not as clean as usual.
August 30, 2014
Rated 3.0 out of 5.0 by envirotech Not bad, but expensive
Overall not bad. Clean. Nice big room (king suite). Air conditioning thermostat didn't work at first, had to take the cover off the thermostat to keep the AC running properly. Wireless internet kept disconnecting. I could hear television noise from the adjacent room. Breakfast included eggs and bacon, decent quality. Friendly staff. Location is right beside the LRT rails, so there is some train noise throughout the night, and the view from the window was poor.
August 29, 2014