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Rated 4.2 out of 5 by 164 reviewers.
Rated 2.0 out of 5.0 by Poor value and customer service The hotel doesn't warrant the high priced rooms. One person on the front desk to provide phone and personal service. Toilet plugged and had to go to the desk for a plunger as housekeeping didn't start until 8:30 am. Head housekeeper gave off an air of self importance when delivering towels later. The chamber maids were very nice and friendly, always saying hello. Internet service was very slow and spotty, couldn't use the laptop. TV service was also spotty with the channels having weak signals regularly. Breakfast wasn't great either, floor was extremely sticky, the scrambled eggs were watery, sausage dried out and English muffin was hard. The orange juice was watered down, overall disappointing. We will not be staying here again. Very disappointing for a Holiday Inn. February 28, 2015
Rated 4.0 out of 5.0 by Comfortable Stayed for business - room was comfortable and staff were very friendly. February 24, 2015
Rated 2.0 out of 5.0 by too close to tracks awake the whole night they were snowblowing tracks very noisy nice hotel too bad the location February 17, 2015
Rated 5.0 out of 5.0 by Very Good Overall, a bit noisy The room and stay were very good overall, but a couple of things could have made it better: 1. Having room darkening curtains that overlapped so as to not let in the light from the parking lot light right outside our window through the slit where they met (it was really bright). 2. The beds were a little softer than we like (hence a bit stiff in the back in the morning). 3. The noise from the water (plumbing) and hallway was very disruptive. I've stayed in places where it's much less intrusive, so I know there's things that can be done to reduce and insulate the rooms from it moreso than it was here. February 16, 2015
Rated 3.0 out of 5.0 by Great staff, horrible Internet swrgice One of the worst internet service that I've ever experienced. I was not able to do any work. February 15, 2015
Rated 5.0 out of 5.0 Convenient, quaint and friendly hotel. Very nice quaint hotel that was exceptional in all ways and the guest services were most welcoming. February 15, 2015
Rated 4.0 out of 5.0 by Clean and great service Very clean, beds were soft, but very comfortable. Internet was terrible, but par for the course at every HI Express I've stayed in. As long as you don't need internet reliability, nice place. February 11, 2015
Rated 5.0 out of 5.0 by GREAT HOTEL Super comfortable bed, very clean, nice rooms. The staff are excellent, always smiling and saying hi. Love the lemon water and coffee at Guest Services, very nice touch. Awesome location. I found it a little overpriced however. February 11, 2015
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