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Rated 4.1 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Wonderful staff It is always a pleasure to stay at this hotel. The friendly staff welcome you as if you are coming home and they are there to please. I cannot say enough about how attentive, friendly and courteous all staff are at this hotel. The rooms are well attended and very comfortable. Whenever I am in Edmonton, this hotel is my first choice. I would recommend it to anyone who is seeking a clean, safe place to stay. It is located close to many amenities, shopping centres, restaurants and the Edmonton International Airport (only 20 minutes away). I will definitely continue to go back! September 18, 2014
Rated 5.0 out of 5.0 by Thoughtful , helpful staff From the moment I entered the hotel I was made to feel comfortable, welcome, and safe. My room was imppecable . The staff were so kind and friendly and always seemed to have smiles. They obviously enjoyed the interaction with the guests and knew their jobs well. My huge thanks to them all. R.B. September 17, 2014
Rated 4.0 out of 5.0 by Good value For the price, you get good value - a clean basic room with a lot of amenities like free parking, wifi, microwave, fridge, and breakfast with a great selection. There is very little frills and Is certainly more of a family oriented facility. September 17, 2014
Rated 5.0 out of 5.0 by Great service Friendly and knowledgeable staff, very clean rooms. Room was quiet and everything worked perfectly in the room. September 16, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable It's always a treat to stay at this Holiday Inn Express and Suites location. Staff remember your name, the rooms are always quiet and beds are comfortable. Everything always works the way you expect and it's a great place to prepare for a day of meetings or to relax after those meetings. September 16, 2014
Rated 2.0 out of 5.0 by Far below expected standard of a Holiday Inn Express The initial greeting and customer service was pleasant and polite, but did not meet the expectations of a Gold Club member. The status was brought to their attention and they subsequently behaved in accordance with their policies. The hotel décor was dated and the place had a general run-down feeling. The pillows were too soft, the air conditioner didn't work and was noisy, the heating system could not be adjusted and they did not provide a final bill when requested. September 15, 2014
Rated 4.0 out of 5.0 by Great Staff and comfortable I loved my experience! My ONLY problem was the internet kicked out every 15 - 20 mins and I had to reset it. It was annoying when I was trying to get work done at night. September 15, 2014
Rated 4.0 out of 5.0 by Great Hotel with Comfort. We stayed here for TWO days with my family in this wonderful hotel. The location is absolutely brilliant being only few yards from the shopping centre and nice restaurants. All the staff was very helpful. The breakfasts were excellent with a wide selection of hot and cold offerings! Generally eating and drinking out was very cheap compared to Calgary! Overall a great find and a great stay...highly recommended !! September 13, 2014
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