Rated 5.0 out of 5.0 by Kraut Stay of may 6
I really appreciated the temperature of the room. It was nice and cool. Most rooms are really hot when i arrive. Greatly appreciated.
Access from Gateway Boulevard is quite inconvenient. Would not have found your Hotel the first time i stayed if i didn't have G.P.S. in my car
May 13, 2013
Rated 5.0 out of 5.0 by GuySmiley charming on the edge of Edmonton proper
I thoroughly enjoyed this property - the staff were friendly, the room clean and comfortable.
It would have been nice to have more fruit options with breakfast - bananas were the only choice
April 30, 2013
Rated 5.0 out of 5.0 by FarmersDaughter1 Comfortable, quiet and relazing
The staff were great, especially the crew working in the Continental breakfast area. Was there with my elderly Mom and they just couldn't do enough to make sure she was looked after.
The hotel is so easy to approach Calgary Trail both from the south and north so made travelling around the city easy to navigate.
Our room was spacious, very quiet and the bed very comfy.
Definitely will stay again.
April 25, 2013
Rated 2.0 out of 5.0 by AndrewJ Platinum card holdeer was ignored
After trying to remain loyal as a Priority Club memeber, I'm finding that the recognition is becoming less and less for Platinum memebers. I wasn't acknowledged as a Platinum card holder, nor was I extended any of the benefits. When I checked into my room, I returned to the desk to ask about the free upgrade, as the hotel was clearly nowhere near full. I was told that since they were so slow, they hadn't made up the rooms from that day, so unfortunately there were no clean rooms to upgrade me to. I found this a terrible reason. I wasn't thanked for my patronage and had to ask about any of the benefits that are connected with my Platinum status. I try very hard to remain loyal, and feel that I should receive the benefits I earned and are promoted. I've noticed a few things slipping in the past year, but this visit confirmed my belief that earing a higher level is apparently more important to me than them.
April 15, 2013
Rated 5.0 out of 5.0 by Dukeofearl Clean and comfortable - great breakfast
Our first stay at a Holiday Inn Express, and we were very impressed. Interesting that no-one tried to enroll us in your Priority Club.
April 6, 2013
Rated 5.0 out of 5.0 by Hockeymamadh Great stay
The hotel and staff were excellent, the breakfast room was well stocked and fresh, the room was clean and quiet. We faced the main road and were able to sleep with the window open. We stayed for three nights and we will stay there again.
April 5, 2013
Rated 4.0 out of 5.0 by jak123 Great Service
Great Customer Service by Front Desk Staff:
1. Suggested I take free 2pm checkout when I asked about baggage check.
2. Looked into problem with my Priority Club card and updated membership number so it would work smoothly in the future.
April 1, 2013
Rated 4.0 out of 5.0 by AB2506 I enjoy staying here!
The location is very convenient for us. The hotel is clean, the beds comfortable and the staff courteous.
March 30, 2013