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Rated 4.0 out of 5 by 171 reviewers.
Rated 5.0 out of 5.0 by The best Place I stay in some time the room was great very clean the staff were very friendly and help full if you asked them something July 26, 2014
Rated 5.0 out of 5.0 by Nice stay Good access from highway, good parking and friendly staff. July 25, 2014
Rated 5.0 out of 5.0 by Pool The pool was a very comfortable temperature. We found that the Hot tub was quite dirty and foamy. Not very relaxing to sit in that. July 24, 2014
Rated 5.0 out of 5.0 by My Granddaughter's Teddy Bear We forgot "Beary" in our room and, despite the hiccups in scheduling a UPS pickup of the teddy bear, the front desk staff at this location were great. Thanks so much to the front desk (Zara and others) for their help. This will definitely be our go-to hotel when in Edmonton. Our room was clean and comfortable, the air conditioning just right. An all-around great experience. July 24, 2014
Rated 5.0 out of 5.0 Excellent service and amenities Last minute request for a conference room for a poker night. Hotel provided one at no cost. Internet work well, connectivity and speed was excellent. We brought our dog with us and of course stayed in a pet room but it was very clean with no sign of previous pets being in the room. Overall a good experience. July 23, 2014
Rated 5.0 out of 5.0 by # 1. PLACE IN EDMONTON Where can a person find a place just like home ? Just try this hotel and you will be happy you did ! July 22, 2014
Rated 5.0 out of 5.0 by Got a good rest. Met all of our varied needs at a very stressful time. We had travelled long and were going to my mom's funeral, so it was great to have a good rest and not have to deal with any problems. July 22, 2014
Rated 5.0 out of 5.0 by Nice Rooms For the last three years six of us have stayed here so we could participate in the K-Days parade. The front desk staff are very friendly and check in went quickly. The rooms are very clean, and quiet. The breakfast buffet was well stocked and enjoyable. We hope to stay here again next year. July 22, 2014
Rated 2.0 out of 5.0 by Disappointed for Holiday Inn standard AC didn't work properly, to late to have anything done! Got apology in the morning.... Wow! Staff at breakfast could care less about you having breakfast...it was all about shutting down and going home! 9:30 am breakfast is done!!! What! Who cares its summer holiday crowd! That's the policy? Many of the hotels I have stayed at recently run breakfast at least to 10 am.. Certainly not one of my favorite places to stay! The whole place has a atmosphere of get the numbers.... but very little customer appreciation! July 21, 2014
Rated 2.0 out of 5.0 by Holiday Inn South Stayed here on business, the hotel was OK and would do in a pinch. For the price paid was disappointed with the age and condition of the facility. There are other hotels in the area that are better and newer for the same kind of money. The breakfast was OK however the eggs were horrible, I think they may have been powdered. Not very good. No selection of muffins. The room is VERY crowded. Due to the size of the hotel they have crammed as many tables as possible into a tight space. Could certainly use a bigger breakfast area as the room between tables when people are seated is not good. Overall the hotel was OK but given a choice I would stay elsewhere. July 19, 2014
Rated 5.0 out of 5.0 by Comfortable, clean room and great service. We stayed here along with several other parties to attend an Edmonton wedding. It was a very handy location and we were extremely pleased with this property. July 17, 2014
Rated 3.0 out of 5.0 by Not up to par... Not my best stay at the Holiday Inn. Rate was not the best, renovations were taking place so entrances were hard to access, elevators are EXTREMELY slow. Quicker to take the stairs from the 6th floor. July 16, 2014
Rated 4.0 out of 5.0 by Great Service A good experience as always. Breakfast is great. I'll be back soon. July 14, 2014
Rated 4.0 out of 5.0 by Comfortable convenient accommodation We booked a queen suite close to our daughter's home in SW Edmonton. Found it spacious and comfortable for our 3 day stay. A small difference in the rate made it worthwhile for us to book the suite versus a queen room. Short walking distance to shops and restaurants, but better to have own transportation. Nice atmosphere -- friendly and helpful staff. Bring swimwear. July 10, 2014
Rated 5.0 out of 5.0 by Our second time there We were here earlier in the spring and returned to this spot because the staff members were so hospitable and the ambience was friendly and helpful. Another great stay and this will be our go-to hotel when visiting family. Even though other hotels are closer to our "family members", we shall choose this one when we visit Edmonton. Manager and front desk staff were especially helpful and ready to go "beyond duty". .Breakfast, coffee, newspaper.... ahhh what a way to relax and start the day! Thanks July 8, 2014
Rated 5.0 out of 5.0 by Competent and friendly staff Holiday Inn Express was awesome. Only one item needed attention. The fan in the washroom did not seem to be functioning or it was too quiet to be noticed. However, that did not impact negatively on the quality of my stay. The positives greatly surpass the non-functioning bathroom fan. July 7, 2014
Rated 5.0 out of 5.0 by 3 night stay Very comfortable room and excellent service provided by all staff. Pool area seemed to have been maintained and was clean and very nice. Breakfast was fast and good each day, my only recommendation for improvement would be to upgrade to a higher quality of cutlery and plates. July 4, 2014
Rated 2.0 out of 5.0 by business concrens with directions hygene and room cleanliness June 30, 2014
Rated 5.0 out of 5.0 by ALL GOOD first site of the hotel felt good, as I request for a upper floors were done with no problem and early chek in was no problem too as we were from vancouver n wanted to see some views from upper floors. breakfast was yammy , lots of varieties , plus staf were very nice and the back entrance was very easy going up n down the elevator nn loading was handy , I waould stay at this hotel again if I have to stay at edmonton again which is in may of next year another weding and reception in may June 30, 2014
Rated 5.0 out of 5.0 by HOME AWAY FROM HOME ! Thanks for the adventure and enjoyable excellent stay. June 28, 2014
Rated 5.0 out of 5.0 by Great service, great location Very clean hotel, easy to get to, friendly staff , the free breakfast had everything you could ask for even make your own pancakes, the room was very clean and very good staff workers who kept it clean. June 28, 2014
Rated 5.0 out of 5.0 by Best Staff in the Business This Hotel continues to set the standard for providing a feeling of comfortable relaxation for guests. In particular Amy and Lisa are an example to others on how to treat guests. I will continue to stay here whenever I can. June 27, 2014
Rated 4.0 out of 5.0 by Tas My Choice to select Holiday Inn-Express is due to the family atmosphere and hot morning breakfast, I usually travel with my family for leisure and my FIRST choice always with Holiday Inn-Express. I recommend my freinds and other family members to consider this hotel due to easy accessability, parking and clean family environment. June 23, 2014
Rated 4.0 out of 5.0 by Chillin as always, i enjoyed the stay. relaxing, comfortable, and no headaches :) June 22, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Friendly staff Clean facilities, friendly staff specially the 2 N.Auditor (D June 20, 2014
Rated 1.0 out of 5.0 by Poor customer service Email confirmation provided incomplete address making locating the hotel extremely difficult, time consuming, wasteful of gasoline, and stressful. Compensation was only provided at a bare minimum ($20 value in gift card) in lieu of a refund since I was locked into the hotel because of pre-paying online. I am completely turned away from staying at another Holiday Inn again. I have never experienced such dissatisfaction in customer service and problem resolution in all of my years travelling. June 17, 2014
Rated 4.0 out of 5.0 by Super fast internet Excellent stay. Clean and comfortable. Would stay again. June 17, 2014
Rated 5.0 out of 5.0 by Relaxed stay Overall experience was excellent. Did not appreciate the smoking area right outside the back door. Had to run the gamut of smoke to get to my car. Also every time the door to the area opened, smoke odour came in. Inside , it was the area where we stood to wait for the elevators. June 14, 2014
Rated 5.0 out of 5.0 by Location Typical HI Express with location convenient to University, shopping at South Edmonton Common and multitude of restaurants. June 13, 2014
Rated 3.0 out of 5.0 by Hotel was great, beds were not Hotel staff was excellent our room was clean and in good order. Beds needed new mattresses though very creaky, and the A/C unit was ungodly loud. Complained to the front staff to have it remedied but no outcome. Also no black out or darker curtain in our room just plain white shears which made sleeping past 5 am near impossible but we remedied that ourselves the next night. Breakfast was awesome and beyond expectation. And the staff were great during breakfast to make sure everything was full and ready to go. we would probably stay there again.. June 12, 2014
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