Rated 3.8 out of 5 by 127
Rated 5.0 out of 5.0 by fidgetjag Comfortable bed good sleep
The bed has a comfortable mattress, there is enough pillows and blankets, though it was summer and we had little use for the blankets. The room, especially the bathroom was clean. I have stayed in 5 star hotels where the bathroom was not this clean.
August 23, 2014
Rated 5.0 out of 5.0 by ShellyAr very clean and friendly staff
We booked because my kids had a swim meet there and quite a few of other team members stayed there as well. Our family found the staff to be very friendly and helpful, the rooms were clean, the pool area was clean and had lots of towels. The breakfast was good (kids loved the waffles) they also had lots of other items to choose from as well.
August 23, 2014
Rated 5.0 out of 5.0 by yciar cozy rooms. nice ambiance
my family and i had a great time during our stay.. i loved the beds and pillows.. they are very clean... my kids loves the pool so much.. its was clean as well as their hot tubs.
August 22, 2014
Rated 1.0 out of 5.0 by MedHat1 Very dirty and disappointing
If you are looking for a nice place to stay near the West Edmonton Mall, please consider somewhere else.
August 22, 2014
Rated 4.0 out of 5.0 by maggie78 Kid Suite Experience
I made my booking online at a discounted, no room-changes, non-refundable price. I guess I got what I paid for.
The remote control for the kids' TV did not work, there were tears in the room's wall paper, rust around the tub drain, crayon coloured on the air-conditioner, and a view of the dumpsters right outside of our first floor windows. I guess most of this is wear and tear on a kid suite, but for the price I paid per night I would expect that minor room maintenance would be done on a regular basis.
The thing I do not understand is why, everyday, at least one of the kids' bunkbeds was not made, either upper or lower bunk. My kids are taught to pull their covers up to arrange the bed in the morning, as well as a 5 and 7 year-old can do. I thought the room maid should have made the beds properly, just like she had for the king-sized bed, rather than leaving it the way the kids had.
I was pretty happy that towels were exchanged, and enough clean ones available for our family of four. The shower had good water pressure. The pool was fun for all. The kids liked the breakfast the first one to two days, but opted out of it by day three and four. I liked it....
Mom of two kids, age 5 and 7
August 20, 2014
Rated 3.0 out of 5.0 by WookeyFamily So-so for Edmonton Express
We stayed at the Edson Holiday Inn Express for 3 nights before heading to the Edmonton Holiday Inn Express. The Edson hotel is absolutely outstanding in comparison.
- Free delicious breakfast as with all Holiday Inn Express hotels.
- Clean and quiet rooms, comfy beds.
- Slooooow elevator. Faster to take the stairs even with kids!
- Salt water pool with no waterslide.
- Dingy carpets need cleaning or replacement.
- Outdated and broken appliances.
August 17, 2014
Rated 4.0 out of 5.0 by meriam12 comfortable bed, good breakfast and good service
I enjoyed my stay at the hotel, slept well because it is peaceful and quiet, and enjoyed the good breakfast every morning.
August 13, 2014
Rated 4.0 out of 5.0 by janice 1 great service
I like the service at front desk, air condition should be work properly and tivi should be working.
August 12, 2014