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Rated 4.1 out of 5 by 399 reviewers.
Rated 1.0 out of 5.0 by cold pool and showers went with the kids for the night and took them to the pool to have some fun. pool was FREEZING so we only stayed for 15 min. went to give them a warm shower and the water was COLD! took over 10 min to get warm water and then it went from extreme cold to extreme hot and back again. wouldnt stay here again just for that. breakfast was ok, but found the hot food wasnt very hot. February 1, 2016
Rated 5.0 out of 5.0 by Gut wie immer der Aufenthalt war wie schon so sehr zufriedenstellend, es gab keinerlei Probleme und ich komme wieder February 1, 2016
Rated 2.0 out of 5.0 by This hotel has seen better days! From the time I arrived my expectations were challenged. First a room right next to the elevator? Not. Then very little water pressure out of the sink tap. Nice shower though. Woke up he next morning with the bill stuck through my door. I wasn't supposed to check out until the next day. When I went to clear up this miscommunication I was told my room had already been reassigned but they would see what they could do. They came through but when I arrived at my room that night the key had been deactivated. The elevator was filthy and beat up from all of the recent years of traffic. There was plaster smeared on the walls in a few of the rooms in my hotel room from sloppy maintenance. The complimentary breakfast was vey good. The check out was fair as the front desk clerk didn't ask me how my stay was. This hotel has potential but it needs renovations and better daily cleaning of the common areas and the elevator floor. The elevator trim needs sanding and restaining. The room thermostats should be adjustable below 68F. January 31, 2016
Rated 5.0 out of 5.0 Excellent Hotel I like going here because I do feel valued and everything is up to my expectation of a first class hotel should be. January 29, 2016
Rated 4.0 out of 5.0 by Location to West Edmonton mall Very nice room which included a fridge and microwave. Often we find rooms don't have a microwave in them Elevator a little slow so we took stairs which were well lit and nicely decorated. Just a few minutes from WEM. Plenty of parking stalls with good lighting. Wifi good. We often find in hotels that we could use heavier or more blankets and this was the case at this hotel as well. Only complaint I have, and this was different than from other Holiday Inn Express we have stayed in, was that the complimentary breakfast was not as hot as it should have been, on the second morning, the cheese omelette was not warm but cold. Often one of the days there is bacon but this was the case either However in saying all of that, we highly recommend Holiday Inn Express hotels and would give this one another try. And usually we get a bottle of water or something in recognition of being IHG members but received nothing. I am not sure whether we are to receive something or not. January 27, 2016
Rated 5.0 out of 5.0 by Modern Hotel and very relaxing This is a very modern hotel, the rooms are very clean and relaxing. I always enjoy staying at holiday inn hotels! January 27, 2016
Rated 5.0 out of 5.0 by Quiet location with all the pluses. Staff were very courteous and helpful. Breakfast seating area seemed too cluttered for comfort. Will stay there again. January 27, 2016
Rated 5.0 out of 5.0 by Home away from Home! We have visited this hotel many times in the past. Each of our stays have been a positive experience. We will continue to make this our hotel of choice when we visit Edmonton! Thanks for another great stay. January 27, 2016
  • 2016-02-06 T12:25:52.727-06:00
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