Rated 3.1 out of 5 by 67
Rated 5.0 out of 5.0 by NYTrish Look forward to returning!
I cannot say enough about the friendliness of the entire hotel staff. Sonya at the front desk is certainly a standout. She is a great representation of what hospitality really means and certainly a huge asset to the Holiday name. The rooms are clean ,comfortable and the housekeeping staff very attentive. This hotel is the perfect place if you don't want to worry about anything and just relax. Can not wait to return!
July 23, 2013
Rated 2.0 out of 5.0 by Szabolcs Need a whole reconstruction
30 min. drive from AC downtown, little bit far. Nice and a silent location. Hotel should be reconstructed, because it looks old and not clean. Loud A/C and dirty water, what they call 100% arabican coffee.
July 15, 2013
Rated 2.0 out of 5.0 by valuecustomer no breakfast
room were nice . in a rebuilding stage . hope they canadd more people to do the breakfast in the morning had to wait 30 min there was nothing there when my pregnant wife and I came down , very displeased
July 13, 2013
Rated 5.0 out of 5.0 by daydremin29 Very nice
We were only in Atlantic City for one night but this was a great location and the room was excellent! Very Comfortable as well as plenty of room. I will stay there again!
July 11, 2013
Rated 4.0 out of 5.0 by BooperNJ Great value and consistent in-room quality
We were on our way from Ocean City, golfing at Twisted Dunes the next day, then headed home. We did not spend a lot of time in the room, but we've stayed in many Holiday Inn Express hotels, and the room was as I expected. We had a long, wonderful day at the beach and we slept very well. We were up and out early, so we didn't eat or use the pool.
July 10, 2013
Rated 5.0 out of 5.0 by dembond My stay and experience at Holiday Inn at Egg Harbor
This review is overdue. I checked in December 1, 2012 and left on May 3, 2013. During the time I was there my stay was home away from home. Ech morning i would have breakfast and I am not a breakfast person. The day staff, Sonya, Laoya, and Kathy made sure all my needs were met for breakfast and would always ask if I needed anything. The night staff, Carlos, Nicole and another young lady would call me by name when I called for a wake up call. Many times relatives called and they would ask for my room and I was known.
I felt like a part of the family. Housekeeping was great for the time I was there. Everyone always had a smile. That was my longest time away from home and I had the family atomosphere during my stay. Many were moed around, but I never asked to be moved because it meant more to me feeling that I was coming home after work.
During my stay I had to have minor surgery and the staff made sure I had something to eat or drink. My spouse came to visit and he was glad I was in a homey environment. When I return to NJ (Atlantic City) area, I will come back to this area.
I did not know anyone there, but when I left I left family again.
Each employee could be give perks, because they did not have to be nice, but do their jobs.
July 10, 2013
Rated 2.0 out of 5.0 4th of July 2013
My husband and I wanted to get away for a couple of days for the holiday. Room rates were crazy at the casinos so I thought I could use my reward points for a room at the closest Holiday Inn. This hotel is 6 miles from AC and there is a shuttle bus that takes you to and from so I thought, "Great, I wouldn't even have to take a cab."
I assumed the shuttle ran all day, however, it does not. It starts at 5:45pm and stops at 1:45 #every night except Sat# but hours for the shuttle weren't listed anyway so how is anyone suppose to plan. Tuesday, July 2nd I stayed in AC with my girlfriends are was planning on catching the shuttle from the boardwalk to the hotel sometime Wednesday morning #my husband was meeting Wednesday night after work#. I called and realized I needed to take a cab. The cab ride was $35.00 plus tip and it was far. The front entrance was kind of mess but it looked like it was damage from the hurricane. The front desk lady was very nice and accommodating. I was able to check in early around 12:00 instead of waiting until 3 and she gave me a priority club card gift bag.
I proceeded to my room OUTSIDE. You cannot access your room thru the lobby or hallways you have to physically walk outside to get to another set of doors to an elevator to your room. Normally, this isn’t a big deal; however, it was 100 degrees outside, I had all my luggage for a week, no car and was in heels. The saving grace of this trip was the actual room. It was updated, clean and the bed was so comfy. The air conditioner worked great and TV had lots of channels. I changed and went to the outdoor pool. The pool area was also clean and hardy anyone was there. I had a relaxing couple of hours….
By 4 o’clock I was starving. The closest place to eat was a McDonalds and even that was too far to walk to so I headed to the vending machine. I just needed something to hold me over to dinner. Broke! The machine was broke! I called the front desk and they sent the maintenance guy down. Again, he was pleasant and helpful but could not fix the problem. He did not have a key to the machine but called the front desk and told them to refund my money.
July 4th we sat on the beach and watched the fireworks. Afterwards it was so crowded, like scary crowed we decided to head back to the hotel. It took us 1.5 hours to go 6 miles. When we arrived at the hotel the parking lot next to the side doors was full so we drove around to the other side. These double doors were closed due to construction. There was literally one set of doors to access all the guest rooms?!?!?! Yes, apparently.
Overall, the state of the hotel was meh. The hallway carpets look gross, the walls need a coat of paint and the elevators were hot and in need a repair. In short, we should’ve just paid to stay in AC. We never even used the shuttle because the times weren’t convenient enough, a cab is $$$ from the casinos and breakfast sucked. Oh yeah, and the wireless internet only worked 50% of the time and when it did I had 1 bar. Hope this helps!
July 10, 2013
Rated 4.0 out of 5.0 by pat246 Nice hotel nr AC, reasonably priced
We stayed 2 days over the 4th of July weekend. First time we stayed at this HI Express. Liked the location and the room was comfortable. It could have used another mirror outside the bathroom. Hotel was completely full so breakfast area was overcrowded. Waited for a table one day and stood up to eat the next day. The servers worked very hard to keep up with the demand but it was impossible, the line was long and they kept running out of one thing or another. Other than that we enjoyed our stay.
July 10, 2013
Rated 4.0 out of 5.0 by SaulG Lodging for a Dance competition
Great low price when you purchase in advance, especially compared to your competitors. Breakfast area / lobby is not attached to the main building where the rooms are. Building is in renovation status (this important note should be mentioned on the website - so as to inform potential customers - of potential inconveniences). Full disclosure.
July 9, 2013
Rated 1.0 out of 5.0 by brownie3609 This Holiday inn should be torned down
I stayed at this Holiday inn becouse I did not want to pay the high cost of staying at the boardwalk in Atlantic City. That was a big misstake. My family was giving our first room which smelled like paint. The hotel just painted the room and the smell was over coming. Next, we were giving a room , which had about 1/2 inch water in the bathroom floor. I could tell that a leak wascoming from the vent in the ceiling. We should have left then but we knew that the hotel did not have any more rooms and did not want to go back to the high cost of the board walk hotels. We used all the towels to clean-up the water and them maid would not give us any more. We tried to tell her about the water on the floor but she only spoke spanish. We had to reuse our towels and everytime my family used the shower the smoke alarn would go off. I called the front desk to see what could be done and the were well aware of the promblem and told us to fan the alarm and it would stop. What a night. DO NOT USE THIS HOTEL. i STAY WITH HOLIDAY INN ALL THE TIME.AND i AM A PRIORITY CLUB PLATINUM MEMBER.
July 8, 2013
Rated 4.0 out of 5.0 by JenC0423 Great for the price
Going into our stay, we knew the property was under construction so there were no surprises there. Honestly, the price reflects the fact that there may be some inconveniences involved with staying at this property. However, we were pleasantly surprised by our stay. Yes, it's awkward to check in in one place and go to another building for your room, but since we frequently use our timeshare that wasn't really that odd for us. Also, the curb appeal isn't much, but that's because they chose to work on upgrading from the inside out, and I'd much rather have a nice room with a dingy exterior than the other way around! We had a nicely remodeled room. There was a faint scent of pain lingering in the air at first, but I stopped noticing it after a few minutes. As other reviewers have mentioned, their breakfast is a madhouse. We walked in, saw how packed it was, and immediately decided to eat elsewhere.
As a side note, it did seem that one of the two elevators was not in working order. I'm hoping that the elevators will be part of the ongoing renovation!
July 7, 2013
Rated 1.0 out of 5.0 by Momof2littleguys Bad news
Hotel is under construction and a complete mess. Rooms are shabby, parking lot is a mess and there isn't enough staff to man the desk and the breakfast area. They should close it down, renovate and start over.
July 5, 2013
Rated 3.0 out of 5.0 by Skipper41 Not my favorite Holiday Inn Express
This hotel is under remodel (June 2013) We were first put in a room full of new paint and carpet fumes so we asked to move. We were given another room but the keys would not work when we returned from a trip. A guy down the hall said that this happened to him twice in the last day.
The office is in a separate building from the hotel rooms so you must walk outside to get to it and to breakfast.
All in all the hotel was OK, but we had just left a much nicer HIE so it's shortcomings were more apparent.
July 4, 2013
Rated 4.0 out of 5.0 by jimbt Remodeled room, clean and comfortable.
Stayed 2 nights. Comfortable beds and very friendly desk staff. One morning for breakfast, the man was keefping food well supplied and the dining area neat and clean. The next day, the girl did not seem to be as concerned with keeping food supplied or with the cleanliness.
We did have the construction crew working on the room above us but that at least got my wife up and moving at a reasnable time.
Would definitley stay there again.
July 3, 2013
Rated 3.0 out of 5.0 by ran0368 Ten minutes from Atlantic City
Nice clean rooms. We had a problem with a overflowing toilet which flooded the bathroom. The maintenance staff quickly fixed the toilet and housekeeping cleaned up the mess. The front desk gave me 3000 bonus points for the inconvenience. The breakfast choices were plentiful and tasty. Good fitness room. Overall a nice stay.
July 1, 2013
Rated 4.0 out of 5.0 by Mike4Shore AFFORDABLE GETAWAY
The hotel was undergoing renovations while I was visiting. I was fortunate to get a newly renovated room. Room was very nice. Clean and comfortable. Outside of structure could use some work. Staff was very pleasant. Very informative. Welcome bag for Priority Reward Members. Late 2pm Check Out for Reward Members. Breakfast was very good. Excellent selection. I am new to Priority Rewards and have stayed at four other Holiday Inn Express hotels. This hotel was the ONLY Holiday Inn Express I have stayed at that offers their breakfast Cinnamon Buns and an automatic 2pm late check out for Reward Members. Excellent hotel choice for the price. Weekend free shuttle service to Atlantic City also makes this location a top pick. I would return to this hotel.
June 28, 2013
Rated 1.0 out of 5.0 by Travel213 Last resort...
Staff was nice...the hotel was a dump. I understand they are going through construction but I extremely uncomfortable. I wouldn't stay there unless I was absolutely desperate. This was a far cry from the Holiday Inn Express I usually stay at which are comfortable, modern and clean. On my first day there, the driver dropping me off was so taken aback by the outer appearance he was reluctant to drop me off until he verified we were at the right hotel.
June 18, 2013
Rated 3.0 out of 5.0 by jjuan7 Breakfast
My stay was for 2 days and those 2 days the breakfast was horrible. had to wait 40 mins until i was able to get a cup of coffee. The buffet was empty and noone was able to bring more food out. The room was full of guests yet there was only one server working that morning. The front desk was very helpful thanks to Carol and Heather who did a great job but everything else was very poor .
June 14, 2013
Rated 3.0 out of 5.0 by MikenDeb OK
The hotel and rooms were clean and comfortable HOWEVER, do not stay on first floor as you will hear every door in the hallway slam shut ALL night. Breakfast was a huge disappointment. Area was too small and they did not keep up with the demand. Eggs,bacon and sausage were always in short supply if at all. And coffee tasted like hot water. Would we stay here again? NO
June 3, 2013
Rated 3.0 out of 5.0 by Lilypad Not up to par
It looked like an old building in the process of renovation. The elevators were very slow. The rooms were clean but small, with small bathrooms. The beds were not what we had come to expect from our other experiences with Holiday Inn Express. The breakfast was the usual but the tables were tiny and crammed into the check in office. Not very upscale.
May 20, 2013
Rated 5.0 out of 5.0 by OKC123 Good value
I was pleasantly surprised to have enjoyed my stay. The staff were wonderful. the room was clean and thr bed was comfortable. Since I was on business, this was the most important point for me. Good value for the money spent.
May 20, 2013
Rated 4.0 out of 5.0 by AtlanticCity2013 Close to AC but no the AC prices
Overall, it was a pleasant stay because of it's proximity to AC without the expense of AC; but there was a group of noisy guess that made the night difficult because of the loud talking on there way to the rooms. But other then than - we enjoyed the stay - we choose this Holiday because it is close to AC, Garden State, and AC Express -
March 23, 2013
Rated 4.0 out of 5.0 by shuggy1 Nice Hotel
This was our 3rd time at this Holiday Express. We had a remodeled lower floor room. It was nice. We liked the look of the remodeled,updated room..
The TV uses Comcast, which was nice, couldn't find the advertised HBO channel and there was no TV guide available, but other than that a pretty nice room.
My wife and I slept well and was not disturbed by any hallway noises or other room noise. We were very close to the vending machine/ice room and the front door, but still didn't experience any disturbing noise.
Staff seemed pleasant, we did not use the breakfast option.
We didn't like the "smoking parlor" right outside the main entrance to the rooms, but everything else seemed clean and recommended.
Thanks Holiday Inn Express, on Blackhorse Pike, NJ
March 9, 2013
Rated 3.0 out of 5.0 by cooktom VERY CONCERNED
My husband and I have stayed at this hotel numerous of times and never encountered any problems. The last two stays December 2012 (2 nights) and February 2013 (2 nights) we experience problems with housekeeping. On both ocassion our room wasn't cleaned. We notified the front desk immediately and still our room wasn't cleaned. (we made due with the towels and washcloths we had used a few times#. Upon check-out both times we mention again to the front desk about the housekeeping situation. #this last stay I was told the hotel was crowded and housekeeping didn't get to everyones room).
We have stayed at this hotel a few times during the 4th of July weekend which is very busy most of the time when there are "NO VACANCIES" and our room was cleaned. "GO FIGURE"
We hope this is not going to be a ongoing problem with this hotel because we enjoy the location and the "BREAKFAST".
February 25, 2013
Rated 5.0 out of 5.0 by Windy37 Pleasant place to stay
I have stayed here several times on business. The hotel is close to the Garden State Parkway and Atlantic City. I find it quiet and comfortable after a day on the road. The rooms are being upgraded and I have stayed in one of the renovated rooms during my stays. The staff is friendly. Plenty of parking. The complimentary breakfast is good.
January 7, 2013
Rated 2.0 out of 5.0 by mljh Entrances/exits smelled of cigarette smoke. Ugh.
The hotel room was more than adequate, comfortable and clean. The staff was friendly. This is a non-smoking hotel which was attractive to us since we are non smokers. However, the staff smoked on breaks at every entrance and we walked through a cloud of smoke coming and going. Very unpleasant. We will not plan to stay there again.
December 15, 2012
Rated 5.0 out of 5.0 by MoFlow Room Upgrades and Front Desk
I really like the room upgrades that have been done. There were two front desk workers who gave us excellent service during our stay. ( Sharon and Sonya) Thanks for your care!!!
November 2, 2012
Rated 3.0 out of 5.0 by Tootie Pillows, Sink / Tub Drains
The bed was very comfortable, but the pillows were too small for a king size bed. The drain to the sink and tub drained very slowly. They had dumpster on the lot for renovations, which could have been located in another space. It took up some parkindg spaces. Overall my stay was ok.
October 19, 2012
Rated 4.0 out of 5.0 by Hotelregular Remember it's a shore hotel...
Overall this hotel is "ok" I would stay here again. I would reccomend it to friends attending an event at Bader Field, or just looking to hit the beach and stay away from the center city. It is dated, somewhat difficult to navigate, and pretty far from the city/beach, but it's a good value for what it is. Don't expect a 5 star casino type hotel, expect a Jersey shore type motel, and you'll be very satisfied with your experience. It was clean, and felt safe in this outside of the city location. Staff was very friendly and knowledgable. It does need a "refreshing" you can tell that it's older and well used, but not to the point that it's falling down or anything... I stayed in a 2 queen bed room with friends for a concert at Bader Field, very convenient location for this event.
October 8, 2012