Rated 3.0 out of 5 by 65
Rated 2.0 out of 5.0 by weekendbasketballtrip Think Again!!!
My family and I travel a lot. Probably 90% of the time we chose Holiday Inn express due to their great staff, cleanliness, and modern appearance. However, I cannot say this for this particular site. I was extremely disappointed!!!!! I can't believe the chain allows this place to run as it is. We had one of the "newly renovated" rooms as they say they advertise they are in the process of providing. But let me tell you, just because you slap a fresh coat of paint on something does not qualify it to be newly renovated or updated. Everything was so ran down, the mattresses were uncomfortable, it just felt gross! On a positive note, I thought the bedding seemed clean and the staff was nice. I was just so disappointed in the overall experience, I usually love the Holiday Inn Express...but not this time! I would suggest someone from their corporate office to come by and see what's happening.
November 13, 2013
Rated 2.0 out of 5.0 by Boys3 expected better
As a frequent guest, not only to your hotel, but other Holiday Inn Express hotels, my family and I enjoy the stays. But the last two stays at your place was below par. This last time, I turned on the bath and brown water gushed out. Sure it went away, but it did it every night when first turned on. Then between the bathroom sink and the bath tub, the water took forever to drain. On Saturday, my wife and I left about 8am to hit the boardwalk and when we came back to the hotel around 4pm, to shower and change, room service was just entering our room to clean and we had to wait about 30 minutes. Granted there may have been call offs, but!!!
This was probably the last stay there for me
October 23, 2013
Rated 1.0 out of 5.0 by MNH75 Below Average
Room had roaches and hair in the shower. Rooms are unusually small for the average HI & HIE rooms. Plus carpets were dingy looking. Lobby/breakfast area should be connected to hotel.
October 22, 2013