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Rated 4.2 out of 5 by 71 reviewers.
Rated 5.0 out of 5.0 Western Regional Sales Manager very nice personal at front desk, reliable clean room, breakfast room November 14, 2014
Rated 2.0 out of 5.0 by Clean room/Poor Customer service The cleanliness of the facility was excellent. Their idea of customer service is very poor. The issues that I had were things like no toilet paper in the room, when it was needed immediately if you get my drift. Also had the same issue with facial tissue. Had to go to the front desk to get toilet paper. Vending machine did not work, ate my money and would not give it back. I went and asked at the front desk for my money back, and was told the vending machines do not belong to them. Problem was never solved because they do not care about doing the right thing for their customers. Tried to contact the manager and marketing director twice. As of today I still have had no response whatsoever. Have always had a good experience with Holiday Inn Express, just not this one in El Centro. Will find another place to spend my money. November 13, 2014
Rated 5.0 out of 5.0 Oasis in the Imperial Valley My visit was for combined business and a side trip across the border to see a former foster child my wife and I had taken care of. Mexicali was definitely a third world environment. So checking in to the HE Express in El Centro after my foray across the border supplied all the standard comforts I'm used to and reminded me I was back home in the US. This hotel is well taken care of and upholds the standard HE Express brand amenities you've come to expect. November 11, 2014
Rated 4.0 out of 5.0 by Would stay there again Holiday Inn Express always offers clean modern rooms, with friendly service. This hotel was no different. My only complaint is that some of the breakfast items are stale (ex. nuts, sugar, raisins) - as though they've been sitting out way too long- and the eggs are tasteless (as if made from liquid or powder). November 8, 2014
Rated 5.0 out of 5.0 by Business location Great location, close to freeway and main arteries for easy access to major towns, restaurants, bars and recreation. November 7, 2014
Rated 2.0 out of 5.0 by Hotel Stinks The hotel overwhelmingly smelled of acrid chemicals, the room was poorly maintained, and staff offered no apology or explanation. November 6, 2014
Rated 5.0 out of 5.0 overall service Our overall stay is always to the highest of our expectiations. Looking forward to stay again in a different location, somewhere in the USA or Germany November 4, 2014
Rated 3.0 out of 5.0 by not bad for ElCentral It was OK , the maid walked in while I was using the toilet November 4, 2014
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