Rated 3.9 out of 5 by 18
Rated 4.0 out of 5.0 Great Staff
Personel vey friendly and informative
IHG Rewards (Not happy with the IHG rewards been having problems accessing my account pin change try to receive my new PW and ID from Internet unsuccessful not happy about that )
December 6, 2013
Rated 2.0 out of 5.0 by sailinghal Not the best
Hostess was a bit snappy and talked way to fast.
Toliet seat loose, call for service and no one responded.
Did not feel welcome as an IHC member.
I will give them another chance due to i like the reward points, then we will see if I return a 3rd time or not.
November 18, 2013
Rated 1.0 out of 5.0 by r2d22 Room had issues
This was a handicapped room and needs maintenance.
Noisy, due to trucks leaving their engines running, at the Motel across the street.
If you didn't need a hand held shower, there was no way to attach handle so you didn't have to hold it, bracket was broken.
Mattress was lumpy and springs popped.
Toilet did not flush consistently.
We've stayed at this property many times and were surprised to find these issues, but we never had a handicapped room before. Motel was full, so no other rooms would be available, and we didn't notice the shower till the next morning. I notified the desk clerk upon checking out, of the problems with the room, and she said she'd report them.
A waste of points, but I'm still recommending this property based on previous visits.
November 16, 2013
Rated 5.0 out of 5.0 by Patoruzito A short review
Hotel has easy access from the highway and a friendly staff.
November 4, 2013
Rated 5.0 out of 5.0 by LJI253 Great place to stay
This is a great place to stay. I stayed for business and it was very comfortable. The staff was awesome. Very polite. I would recommend this place to anyone. The only thing that is lacking is maintenance. Nothing major just a leaky faucet. Great place.
September 28, 2013
Rated 4.0 out of 5.0 by RayRayC ICE MACHINE
1 ice machine is not enough for that size of hotel.
September 5, 2013
Rated 5.0 out of 5.0 by Xgasman00 Great Service, Very Accomodating!
We stay at this hotel bi-monthly year round for business. I have always been impressed with the excellent customer service at the front desk and the rooms are large and accommodating.
July 10, 2013
Rated 1.0 out of 5.0 by Elcentro Unacceptable stay and follow up
I am a frequent traveller and utilize this brand often. I have NEVER had a situation or such incompetent handling of one in all my years of business travel. Even today, the hotel has yet to make ammends or an adequate apology. In mid-summer, and unbearable heat, the AC in my room was out. Although this was reported, when I returned the following evening, it still wasn't fixed. The staff has been unresponsive, indifferent, and rude in response as if I am out of line considering this to be unacceptable. I will never stay at this location again.. I'll drive the 80 miles down the road to a staff that knows what customer service is and knows how to treat a guest.
July 1, 2013