Rated 4.8 out of 5 by 175
Rated 5.0 out of 5.0 by christ36 Very Wonderful Experience
Hotel staff was super friendly and knowledgable! Room was clean and comfortable. Only complaints are that I was recovering from surgery and the toilet paper roll was quite a reach and made me bend in a way that was painful for me. One other issue was that I took my kids to the pool by myself and didn't realize that the towels were not kept at the pool instead were kept at the front desk so when it was time to get out of the pool I couldn't leave my kids (not good swimmers) at the pool or outside by themselves so they had to drip all the way in and by the time we get to the front desk soaking wet we could have just as easily taken the elevator up to our room for towels.
September 18, 2014
Rated 5.0 out of 5.0 by Kimmiess1 Excellent sta;y!
This hotel was amazing! We were there for a special time my sons wedding and this hotel made everything 5 star for our trip. We were able to visit with friends and family in the lobby it was close to everything! We didn't have to drive we could walk to eat movies and to any needs we had this was so great for us. The rooms were clean and very nice the staff was over the top Amazing to us. The waitress in the breakfast area was the Best ever she loved her job and was so friendly. The food was great and the selection just the Best! We will definitely stay in this hotel again it was the very Best Holiday Inn we have Ever stayed in. Upscale area and Hotel.
September 18, 2014
Rated 5.0 out of 5.0 by esperance Amazing Front Desk
We arriving to a smiling Chante at the front desk, she got us all checked in early to our room. We went up tot he room and it was not the double we had requested weeks prior. When we went back to the front desk Chante said shew would do everything she could to fix the issue. I guess the were completely sold out of double rooms and she was so kind to comp us an extra room so we had two rooms with king beds. She went over and above our expectations. I was so worried and she made our day by fixing the situation all with a smile and relieving a ton of stress. I cant tell you enough how sweet all of the staff was at this hotel, especially Chante. I will definitely be back and I hope to see her there next time.
September 16, 2014
Rated 5.0 out of 5.0 by sunsetddrdagon breakfast
There are a lot of variety to choose. hot food is hot. chill drink is chill.
September 14, 2014
Rated 5.0 out of 5.0 by Rshecker1 great service - clean and comfortable
hotel is in a great area with many options of shops and dining within walking distance
Hotel was clean
Staff was pleasant
September 13, 2014
Rated 4.0 out of 5.0 by jjoy Great Location and Hotel
This hotel is located in the El Dorado Town Center. Far enough from freeway that you do not hear it, but easy access to hiway 50. There is walkway all around the pond in back with ducks and turtles.. There are several good restaurants in town center. Plus a movie theater. All within walking distance. Also nearby is a great supermarket to pick ready made food to eat in hotel or take on a picnic. On Sunday mornings, there is farmers market next door. The hotel feels new and very clean. There is refrigerator and microwave in room. Be sure to look for the chocolate cookies at front desk in afternoon, they don't tell you they are for guest. The breakfast is ok with yogurt, milk, cereal, oatmeal, biscuit/gravy, pancakes, sausages, pre-cooked mini omelets and fruit, plus juice and coffee. The best feature is the pancake making machine, push a button and 2 freshly cooked pancakes roll out. The sausages and omelets are not always hot. The pool is nice and clean with lots of tables outdoors. Pool Towels are provided at front desk.
September 7, 2014
Rated 5.0 out of 5.0 by peggy b. EDH Holiday Inn Express
Best staff ever. Kudos to Matt and Jake. They were the best!!!! From housekeeping, to the really nice girl taking care of the breakfast, to the desk staff (also servers of happy hour and fresh baked cookies), service was always excellent!
September 5, 2014
Rated 5.0 out of 5.0 by Beebeng Comfortable bed and great service.
Very clean and bed/pillows were comfortable. Front desk excellently courteous.
September 3, 2014