Rated 4.9 out of 5 by 82
Rated 5.0 out of 5.0 by Balgenbruder This is one of the best value for money I know
I am traveling 100 days a year over this planet for business and stay in hotels. I really have to say this is an excellent hotel.
The staff is extremely receptive and friendly to adapt to the guest's needs. The rooms are nice, large enough, beds are very comfortable, nice desk to work, furniture is well maintained, bathroom is large and well lit.
Nothing to complain with cleaning either everything is proper every day.
Breakfast is type of HI Express but they do prepare fresh omelets and bacon etc. and got fruits and a quite a choice of diary and bread.
Best thing for me as a tea drinker they got two hot water devices in the lobby and accessory so one can prepare a nice cup of tea 24/7.
So overall I do love this hotel and feel home whenever I stay there. Keep up the good work folks.
August 14, 2013
Rated 5.0 out of 5.0 by RapperQ Best Ever
This is the best Holiday Inn Express Ever!! I have been to many and this is the BEST!
August 3, 2013
Rated 4.0 out of 5.0 by Lars5 Great service
We stayed here for a family wedding. This hotel was clean and the staff were all very helpful. This hotel is in a great location with a number of stores and restaurants within easy walking distance.
We would stay here again.
August 2, 2013
Rated 5.0 out of 5.0 by jul1313 Wonderful Hotel With Great Amenities
This is the place to stay if you are going to El Dorado Hills. When we checked in a freshly baked (and still warm) cookie was waiting for us. The rooms are big and comfortable with both ceiling fans and air conditioning. The bathroom is also large and luxurious with some great smelling bath and body works products. In the morning, there is a wonderful breakfast with eggs, sausage, pancakes, cereal, muffins, bagels, yogurt, and practically anything else you could think of . . . Delicious. The pool area also looks amazing--like a resort.And the hotel is also located in a shopping district with tons of restaurants, stores, and a movie theater. I would definitely stay here again.
August 1, 2013
Rated 5.0 out of 5.0 by mary31111 Perfect in every way!
Great staff! Very clean. Great pool. Wonderful breakfast!
July 22, 2013
Rated 4.0 out of 5.0 by Sbdolphin Did not get the wake-up call!!
Love staying there but this is the 1st time we actually were not happy with our stay! We asked for a wake up call we actually went down to front desk at 9:00pm night before and saw the guy do it we needed a wake up call at 4:00am the (phone call) for the wake up call never happened we needed to be at airport we got there just in time had to run in terminal! Probably will not stay there again! Breakfast isn't that great either! I would give the hotel a B-
July 19, 2013
Rated 5.0 out of 5.0 by JD49 We LOVE this Holiday Inn Express
I could not possibly find a thing to complain about. We stay here once a year and always find near perfection! Thank you to an amazing staff!.
July 14, 2013
Rated 4.0 out of 5.0 by CharityH Great Location, Comfortable Stay
My recent stay at the Holiday Inn Express in El Dorado Hills was over all a pleasant experience. The room was comfortable and the hotel agreeable. Although, when checking in I had to wait after both desk clerks finished up with other guests in front of me then each proceeded to answer calls before checking me in - I found this to be a little rude. Also, when I placed my reservation I asked for a quiet room away from the elevators and ice machines and my room was pratically across from both :-( However, as it was a very hot day the air conditioning ran most of the night the noise in the hallway wasn't that disruptive.
July 12, 2013
Rated 5.0 out of 5.0 by steves3566 Fantastic venue and great staff
You will never find a better value or hospitality. Rooms are large, nearby attractions great, and very friendly staff.
July 9, 2013
Rated 5.0 out of 5.0 by marysue friendly staff and very helpful
Staff were wonderful. However, the safes in the rooms are not very good. Think because they have to be used with the room key/card.
Need to have good working safes in the rooms. \
Would recommend hotel because it was very clean and the staff were extremely helpful and friendly. Nice stay.
July 8, 2013
Rated 5.0 out of 5.0 by CCosta Great service, great room, great value!
We have stayed at Holiday Inn Express in several CA locations, but this was our first stay at the El Dorado Hills HIE. We arrived a bit early, so our room wasn't quite ready. The hotel was obviously pretty close to capacity and the staff was doing everything possible to get rooms ready for incoming guests. We came back at our check in time and the room was ready. I was concerned that housekeeping might have rushed and cut some corners in order to get it ready, but it was spotless. It was a blazing hot weekend and they had even turned the A/C down so the room was blissfully cool when we walked in. We requested a balcony room and it was very nice. The beds are comfy, the amenities plentiful, the size of the room was large as was the bathroom. Even with a wedding party at the facility, the hallways were quiet & very little room to room noise. We met friends for breakfast elsewhere, but there were MANY other guest enjoying the complimentary breakfast. I did take advantage of the pool and it was sparkling clean & the hotel grounds are quite lovely. We are having a wedding reception in EDH in 2014 and have chosen Holiday Inn Express as the hotel for ourselves as well as our guests. We also forgot our phone charger & the desk clerk loaned us her own!!! Now THAT is service!
July 6, 2013
Rated 5.0 out of 5.0 by ThomasR Great Stay
This is the 3rd or 4th time to stay at this Hotel, everything was just great! Staff, room, low noise factor, continental breakfast.... evrything was just great! See you again soon!
July 6, 2013
Rated 5.0 out of 5.0 by Jeanniegolfer Perfect location
We had a ladies golf group that stayed for 3 nights. We were able to walk to many restaurants, and there is a nice walk along the river as well. Very comfortable beds and large rooms. Bathrooms have 2 sinks and enough room for 2 ladies to do hair and makeup at same time. Will be back!
June 25, 2013
Rated 5.0 out of 5.0 by patradi Great hotel!
I've been staying at the Holiday In Express in El Dorado Hills off and on for business since our company opened an office in that town, and I've been having a great experience staying at this hotel. The rooms are always very clean and comfortable, the staff are super nice and accomodating, and I love the location (being able to walk to restaurants and even movie theater). And even though its near a freeway, I don't hear that noise at all - its been very quiet. I think its a newer hotel, so hopefully they'll be able to keep up their current standards into the future.
June 25, 2013
Rated 5.0 out of 5.0 by Norm66 A Very Comfortable Hotel
Your Hotel was, as usual, very clean, quiet and comfortable.
We stay with you several times a year and have never
June 22, 2013
Rated 5.0 out of 5.0 by cwood Great staff, Fantastic property
I have been a priority club member for more than four years and I do my best to get to a Holiday Inn whenever possible. I spend about two hundred and sixty days a year on the road and the fact that I can always depend on a good experience has caused me to become a loyal customer. Although I have enjoyed other truly great properties in the past, I must admit that I have been to lazy to bother with writing a review, this will be my first. I have checked all of the appropriate boxes, the management, staff, comfort and overall all received the excellent rating that they so richly deserved. Although the price was near the limit of what my company will allow I gave the value an excellent rating as well because I believe the property was worth every penny and with the management being so generous, helpful and attentive I felt that the price paid for my stay was an excellent value indeed.
June 20, 2013
Rated 5.0 out of 5.0 by KaaE Consistency is the key
If ever in the El Dorado Hills area for business or pleasure I truly recommend The Holiday Inn Express. Everything is great from the owning family to each and every staff member. Consistent across the board and everyone seems to enjoy everyone everytime. Makes being away a bit more comfortable. Location is great with the Village in walking distance from your room with great selections of eataries to choose. The hotel has a happy hour of it's own and it a great time to relax and conversate or chill by the pool.
June 19, 2013
Rated 5.0 out of 5.0 by Ingie Quiet and close to everything
Had a nice experience. Beds were very comfortable and room was nice and quiet. Convenient to many restaurants and highway 50.
June 14, 2013
Rated 5.0 out of 5.0 by Lazyman Got a very nice upgrade
My priority club membership paid off .Got a free upgrade to a mini suite for two nights . Didn't know it until I opened the door . Nice couch , wet bar and Jacuzzi tub . Excellent .
June 10, 2013
Rated 4.0 out of 5.0 by Diceey Clean rooms, good service
This is a good place to stay...service was good, staff was excellent
June 8, 2013
Rated 5.0 out of 5.0 by MSTemplar Two Straight Weeks with No Complaints
My wife and I recently stayed in this Holiday Inn Express for two full weeks for fun and business. In that time we are happy to say that we had no unaddressed complaints. The minor issues we did have, such as a burned out light bulb, were addressed in a matter of minutes.
With such a long stay we were able to get to know the staff. They also got to know us. It was a very comfortable experience both physically and psychologically. Everyone was great and very accommodating.
John, the maintenance man, was a gem of a guy… very friendly. The front desk staff and management were also great. Laura, from the front desk, and Jennie, from management, were absolutely a joy to meet and work with. So too was the assistant manager who was always busy but never too busy to help us with our needs, day or night. Unfortunately I have lost her name in the cloudy mess that is my aging mind.
The location of this hotel is hard to top. It is within easy walking distance of a wide variety of shops and restaurants… even a multi-plex movie theatre is just down the street.
Overall, the El Dorado Hills Holiday Inn Express gets my personal recommendation… for whatever that is worth. The next time you find yourself in EDH stop in and say a while, you will be happy and comfortable and well taken care of.
May 22, 2013
Rated 5.0 out of 5.0 by MrPP Stay here often
Stay here when visiting family . Like the location .Shopping center with lots of dining choices . Good pool .Rooms are clean and staff are very nice .Good AC ,Fridge .and net access .
May 19, 2013
Rated 5.0 out of 5.0 by leejohns complimentary extras
We enjoy coming to Holiday Express in El Dorado Hills three or four times a year. It is our favorite get-away destination. We love being able to walk to restaurants, coffee shops and the movie theater. We also like being close to Apple Hill, Placerville and the Indian casino.
The staff at the hotel are always friendly and very accommodating.
Everything is always clean and well kept. The place is very well managed.
May 5, 2013
Rated 5.0 out of 5.0 by MrsC Total Experience
We appreciated the fact that we were able to get a later checkout.
Breakfast staff was great!
We also liked that we did not have a maid knocking on our door to see if we were ready to leave each morning.
We expected a suite but instead received a standard room. It was OK.
April 26, 2013
Rated 5.0 out of 5.0 by SteveS Excellent facility and service
Rooms are way beyond average for a HI Express. Staff is fantastic. I would highly recommend this hotel.
April 12, 2013
Rated 4.0 out of 5.0 by Suggiesug Housekeeping Issue
I had a very upsetting experience on Sunday morning prior to checking out of the hotel. Check-out time was noon. At 9:30 a.m. I went to the lobby for breakfast. I left my overnight make-up travel luggage in the bathroom along with all of my personal items so that I could brush my teeth, use the bathroom, etc. prior to traveling home.
I didn't return to my room until around 11:00 a.m. as I was visiting with family in the lobby. I was extremely astonished to open the door, discover that my personal items had been removed and that the room had been cleaned.
I am a senior citizen and throughout my working years I frequently traveled. Never in my life did housekeeping ever touch my personal items. My toiletries, jewelry, make-up, medication, etc. had all been packed up. Housekeeping has no business touching a guest's personal items when cleaning the room. Also, housekeeping had no business going into the room prior to check-out time.
I called the front desk and fortunately my luggage was there. The staff at the front desk did not share my concern about what happened. Fortunately, nothing was missing from my luggage.
I am a Priority Club member and when I travel I generally stay at a Holiday Inn or Holiday Inn Express. My experience has always been positive. This incident should not have happened. I hope that someone in management reads this review. Measures need to be taken so that this does not happen to another guest.
April 6, 2013
Rated 5.0 out of 5.0 by Victor62 EXCELLENT !!
Everything was excellent, service, comfort, rooms, etc.
April 2, 2013
Rated 5.0 out of 5.0 by bg1948 A Welcomed Surprise
From the time we first entered the facility to the time we departed, my wife and I were impressed with our contact with the staff - they were visible, appropriately engaging, personable, welcoming and helpful.
The facility itself was in very good condition - it was clean, up to date and well maintained. We were left with the impression that both the staff and local management were well in tune with each other and with their clientele - putting them first and foremost. I can honestly say that all of our expectations were met and in most instances exceeded. Having traveled many times during my career; I/we know the difference. It was readily apparent all the staff that we came in contact with knew that they were in the hospitality business.
March 15, 2013
Rated 5.0 out of 5.0 by Quail The staff people were very helpful abd accomendating. The suite was awesome.
This is one of the best Holiday Inn Express Hotels that I have stayed in. They have good restaurents close by and the room was very confortable.
March 7, 2013
Rated 5.0 out of 5.0 by Mike4747 Great Experience
Everything was great and the staff superb. Great location with many restarants within walking distance.
February 28, 2013