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Rated 4.8 out of 5 by 213 reviewers.
Rated 3.0 out of 5.0 Recommend with a few reservations This is the second time we've stayed here. The first time was 100% perfect on every level. This time there were a few glitches. The FIRST room they put us in had broken wifi. The SECOND room had a toilet with certain bodily hair from private parts in it that did not work or flush at all. Ewww! The THIRD room was fine. My room key card didn't work in the second room and the door to the building didn't work. It would've been nice if they did something to accommodate our troubles but no, nothing. The entire hotel has one elevator and it can get very crowded and take forever at times. However, every room we had was an amazingly fantastic 68 degrees when we walked in! They have great a/c! The bed was very comfortable and parking convenient. The best part about staying here is the Nugget market across the way. They have some of the best pre-made food ever. Their breakfast bowls, burritos and afternoon sandwiches are outstanding. They have a great lounge upstairs I highly recommend. We knew the market was so good we never bothered with the hotel breakfast but I'm sure it's probably decent but mediocre hotel food, based on my previous stay there and at other HI Express hotels. August 1, 2014
Rated 4.0 out of 5.0 by Disappointing Value My wife and I usually choose the Holiday Inn Expresses when we travel. This El Dorado Hills, Calif. unit did not honor any of the noted discounts. ie. AAA,AARP, Senior. They just said "Sorry" the discounts don't apply, your rate if full price. Now I feel like I need to shop around more for a room at other motels. Any available savings is always appreciated. It was truly an unexpected disappointment for a "Priority Member" like me. July 28, 2014
Rated 5.0 out of 5.0 by el dorado hill stay Great stay and only 30 minutes from the historical gold country July 27, 2014
Rated 5.0 out of 5.0 by Beautiful hotel, comfortable and great service. I thoroughly enjoyed this hotel. The staff was very friendly and accommodating, which made our stay most relaxing. If we return to this area, I will definitely stay at this hotel. July 24, 2014
Rated 5.0 out of 5.0 by Consistently a gold standard experience I travel frequently for business purposes and am a regular guest at the Holiday Inn Express in El Dorado Hills, CA. This hotel never fails to deliver a gold standard experience and has become my home away from home. The front desk team (Jake, Paul, Matt, Jenna, and Kim) go out of their way to make you feel welcome and accommodate your travel needs. The rooms are always clean and well maintained and the housekeeping and breakfast staff are friendly and helpful. In my many years of business travel, I have experienced just about every brand of hotel and there are few that can match the service I receive every time I stay at the Holiday Inn Express in El Dorado Hills. July 24, 2014
Rated 5.0 out of 5.0 by good time excellent stay. Will recommend the hotel to others. July 23, 2014
Rated 5.0 out of 5.0 by Great stay in Eldorado city center Had a great experience, front desk staff was helpful and hotel was nice. In great location, next to the town center. (Only thing that would make the hotel even better is for it to become pet friendly. Especially since the surrounding areas, dining and park allows dogs.) July 23, 2014
Rated 5.0 out of 5.0 Clean and comfortable I always stay here when I am in the area. I love that it is close to restaurants and shopping. July 23, 2014
Rated 5.0 out of 5.0 by Each and every staff member a delight in assistance. It has been my ongoing experience with this home away from home that I am safe, respected, assisted and treated extremely well. Rooms are always very clean, beds cozy, and the fragrance of the room is perfect. When visiting my son and family, I do not hesitate to stay at the EDH Holiday Inn as I am comfortable. Thank you. July 17, 2014
Rated 5.0 out of 5.0 by consultant good I was traveling for business the staff were very helpful with my stay July 14, 2014
Rated 1.0 out of 5.0 by Guest As previously mentioned in the letter that was written about the on line 'Promotional Price' and the different price that was given upon our arrival. Very disturbing. After we voiced our concerns we were given a view of roof top air ducts at eye level. Nice insult. July 10, 2014
Rated 4.0 out of 5.0 by weekend OUR ROOM WAS COMFORTABLE,BUT DATED AND IN NEED OF AN UPDATE. THE ROOM WAS NOT READY WHEN WE ARRIVED,SO WE WAITED IN THE LOBBY. DESK ASSISTED US WITH THE ROOM AND PUT US IN A VERY NICE ROOM.KUDO'S TO HIM. MIKE July 9, 2014
Rated 5.0 out of 5.0 by Relaxing in El Dorado Hills The manager Jenna and the entire staff do a excellant job. July 8, 2014
Rated 5.0 out of 5.0 by Always impressed. The entire staff at this property is amazing! I have stayed there often and am always impressed! Courtesy, Service & Smiles! Already looking forward to our visit next year. July 8, 2014
Rated 5.0 out of 5.0 by Convenient Location with excellent accommodations We have stayed at this location many times over the last several years for the following reashons: - location, in midst of town center - locaton, nearby to our family in EDH - clean friendly environment - all the amenities we require for this location - comfortable rooms ( we usually get a suite type room) - other guests are more or less professional/courteous July 8, 2014
Rated 5.0 out of 5.0 by Great Serice. Overall the stay was excellent and defenitely recommend this place to stay. July 7, 2014
Rated 4.0 out of 5.0 by ease of access/comfortable and clean Good location other choices for shopping and dining Hotel is clean and quiet July 4, 2014
Rated 5.0 out of 5.0 by Comfort and Courtesy We found our stay at the Holiday Inn Express in El Dorado Hills a very pleasant experience. We enjoyed the comfort and cleanliness of the like-new facilities and the courtesy of ALL staff members. Loved the fitness room as well! July 3, 2014
Rated 5.0 out of 5.0 by Great Place My family and I were able to check in at noon which was a bonus since we were visiting relatives that day and would not be back in our room until late that evening. As requested provided us with a room close to the elevator to accommodate my father who was battling a sore knee and could not walk long distances. July 1, 2014
Rated 5.0 out of 5.0 by Great Property Staff is wonderful, many dining options in walking distance. June 30, 2014
Rated 5.0 out of 5.0 by Great staff and facility The staff are all very accommodating and welcoming. Since I stay there several nights per week, they all know me and call me by name. There are several desk staff that always go the extra mile, Jake and Paul. You will know them when you walk in, if they are working, just by the way they greet you. Maintenance staff and housekeeping are equally as helpful and thoughtful about their jobs. The property has fans in every room above the bed and a great air conditioner system which works especially well in the summer. This is a must stay property if you are in El Dorado Hills or Folsom. June 30, 2014
Rated 5.0 out of 5.0 by El Dorado Hills Holdiay Inn Express Wonderful property, courteous staff, clean, comfortable, I can't think of anything negative to say. I am looking for an excuse to go back to this great spot. June 25, 2014
Rated 5.0 out of 5.0 by Excellent Stay Wonderful stay. I would recommend that anyone staying in El Dorado County to stay at this place. June 23, 2014
Rated 5.0 out of 5.0 by Excellent Hotel and a wonderful stay The rooms, staff, lobby, pool, breakfast, etc. were all above my expectation. This is not a regular Holiday Inn Express. The location is ideal - being in a Town Center with stores and restaurants walking distance away. The staff is well trained and very pleasant. The rooms are very clean and all furniture new. The Manager's reception was a great surprise and bonus to my stay. I would highly recommend this property. June 18, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've been to We've stayed at many Holiday Inn Expresses. This one was the best, from the service to the amazingly beautiful pool area in the back, where we could sit and enjoy breakfast each morning. June 18, 2014
Rated 5.0 out of 5.0 by Excellent Stay Enjoyed our stay at Eldorado Hills Holiday Inn Express. I would return and stay here again. From our arrival to our departure we experienced excellent service, rest and relaxation. June 18, 2014
Rated 5.0 out of 5.0 by Excellent service and friendly staff I found the staff and service here way above average. The Hotel is fairly new and and everyone who works there goes out of the way to be helpful. Rooms were comfortable and clean and the location was central for walking to nearby restaurants and shops. June 18, 2014
Rated 5.0 out of 5.0 by Great Place to Relax The hotel is clean, quiet and comfortable. The best part about the hotel is its location. It is in the middle of a complex that offers many restaurant choices, shopping and entertainment. My family and I walked to everything. After a long day it was very relaxing to be able to eat and shop - without having to get back into the car. June 18, 2014
Rated 5.0 out of 5.0 by Great staff and service I was attending a family reunion, The service we received was excellent. The staff was friendly and efficient. The rooms are clean and very well appointed with a refrigerator and microwave. The hotel is close to restaurants and shopping. I would definitely stay again and recommend this hotel as excellent. June 18, 2014
Rated 5.0 out of 5.0 by Gread Review I have stayed at other Holiday Inn locations and this one deserved two thumbs up, from the great reception at check-in, and the managers reception is a great touch for guest to be able to unwind after a busy day of work or traveling. I had a day that I returned early and the cleaning folks had not yet gotten to my room, the front counter called me to make sure that all was well in my room since room service could not get to it until the following day. Inpressive June 16, 2014
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