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Rated 4.8 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by Thanksgiving home away from home This HI Express is one of my most favorites. Rooms are wonderful, the bedding is comfortable an the staff is superb! I love the location, close to everything I need. December 9, 2013
Rated 5.0 out of 5.0 by Many thanks -- My stay was perfect! Could not have been better! Excellent facility and great staff! December 3, 2013
Rated 5.0 out of 5.0 by Awesome Hotel This was by far the best Holiday Inn Express we have ever stayed at. The room was super clean and the hotel employees treated us like royalty. We prefer this hotel to the others that are nearby in Folsom. December 1, 2013
Rated 5.0 out of 5.0 by Everybody is nice! I have stayed here 3 times, always with my very young children. Staff here are very nice and accommodating. The breakfast is good for kids too, not just cereal. We will keep staying here :) November 20, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and welcoming Great location, easy in and out. Property was clean and well kept, inside and out. Staff are helpful and friendly. November 15, 2013
Rated 5.0 out of 5.0 by Wonderful time at the Holiday Inn express I loved my stay and I will be back soon and I will bring friends to experience this lovely hotel. November 13, 2013
Rated 5.0 out of 5.0 by Great hotel This hotel has excellent service, staff and amenities. The localtion is perfect with shops and restaurants and even a large movie theatre within a short walk. We have family in the area and have stayed in the facility 6 or 7 times, always with the same high degree of satisfaction. November 13, 2013
Rated 5.0 out of 5.0 by The Staff made it. The hotel is in a lovely location in Eldorado Hills, starbucks, target, nuggets, bars and a lovely little book shop called Face in a book, all within walking distance. We were there for a wedding up at the Serrano Hills country club so had quite a few people staying there. The thing that made the hotel though were the staff. I have stayed at mandarin orientel's and four seasons and however attentive the staff are, the team at the Holiday Inn Eldorado are not to be surpassed. Friendly, talkative, at one point I was even being taught about the sacremento kings being moved to Seattle. I would like to thank them for making it a very enjoyable stay. November 7, 2013
Rated 5.0 out of 5.0 by Wonderful experience This was our second stay at this hotel. We come here for a weekend getaway. It's in a beautiful location with lots to do. We like the hotel decor. It's well furnished, clean and comfortable. We had a balcony overlooking the pond. Great place to relax. November 1, 2013
Rated 5.0 out of 5.0 by Clean quiet room with excellent service. We arrived late at night and were greeted by a very friendly and informative desk clerk. He guided us to a local restaurant which turned out to have tasty food. The grounds were very nice. Our room was quiet, comfortable and clean. The breakfast was full of many choices, there was even a machine that made fresh pancakes. The attendants were attentive and kept the tables and eating areas clean. A lovely area to visit, I wish we had had more time. October 30, 2013
Rated 5.0 out of 5.0 by great service and amenities For some reason this hotel is my favorite hotel. I live in europe and travel a lot. Its the combination of the staff and service, the rooms, and the surroundings that makes it perfect both for work and vacation. October 24, 2013
Rated 4.0 out of 5.0 by Nice Property Was visiting Apple Hills for the kids and didn't want to stay in a BNB in Placerville. EDH worked out well and the kids enjoyed the pool and hot tub. I'd stay again. Room was very clean. The only caveat is that it was difficult to keep the room air comfortable while sleeping, but not really a fault of the hotel. October 22, 2013
Rated 5.0 out of 5.0 by Pleasantly surprised What an unexpected treat! Front desk staff was courteous. Gave great recommendations for a local restaurant and printed a map. Gave us late afternoon housekeeping to accommodate our plans. Room was very clean and the bed was comfy. Nice big flat screen tv. Room was well appointed with microwave and refrigerator. Breakfast was delicious with lots of choices. A great stay. October 20, 2013
Rated 5.0 out of 5.0 by Comfortable room This is our third stay at this Holiday Inn Express. We always enjoy staying here. The property is always very clean and the rooms are spacious, beds comfortable and pool area beautiful! We'll be back. October 16, 2013
Rated 5.0 out of 5.0 by happy happy happy! best hotel on our trip. we wish we could have taken it down the coast with us! October 12, 2013
Rated 4.0 out of 5.0 by Beware: Concert There is absolutely nothing wrong with this HIE! However, before making a reservation I might suggest asking if a concert at the Bistro next door is on the agenda for when you will be there. Evidentially one was scheduled the weekend before we came but the hotel was kind enough to call their guests for that night, tell them about the concert and they opted to cancel. Jeers for the hotel. However, the concert was rescheduled for the following week, the long weekend we were there, Fri-Mon morning WITHOUT the hotel knowing it. It was not their fault that we had to listen to this LOUD BANGING NOISE which was nothing close to MUSIC! Just a constant BOOM BOOM BOOM. I was hoping 10 p.m. was quiet time, but it continued well after that so 11 p.m. must be the time limit. My question is why, in the first place, a permit for something like this would even be issued right next door to a hotel where hundreds of people are trying to sleep? Again, the hotel had no idea the concert had been rescheduled, it was NOT their fault and they apologized profusely, both when I first called the desk at 10:05 p.m. and again at check-out. If I knew who issued those permits I would have called them to use a bit better judgment on where these "concert" permits are issued. Next time one is, I hope the hotel invites, a member of whatever group issues them, to come and spend the night, free, just to see what we had to listen to. We have stayed there for 3 years straight and will again next year. October 8, 2013
Rated 5.0 out of 5.0 by Absolutely The Best Ever I have stayed in a lot of hotels and no matter how good the property or how big the rooms are or how fancy the lobby is, it all boils down to people.It's all about the people that run the hotel and how they make the people that stay there feel. The people in this hotel are just magical.Really, there is no other way to describe the warmth, friendliness, willingness to help, professionalism and their sense of how important their guests are. Everyone is 100% dedicated to making the guests happy. The management, the front desk staff, the breakfast staff and the cleaning staff all working non stop and smiling and being friendly and helpful 24 hours a day. My family and I spent over a month in this hotel and we are all amazed at how easy, comfortable and relaxing it was. El Dorado hills is just off highway 50, about 1.5 hours from South Lake Tahoe, 2 hours from San Francisco and 5 minutes up the road from Folsom. The Town center is picturesque, with ponds that have geese, fish, turtles and other wildlife. There are plenty of places to eat and walk around, they have open air concerts on Thursday evenings in the summer, farmer's markets on Sundays, open air cafe's and restaurants and places to just sit back and relax. The hotel is right in the middle of all of this with ample parking, so the location is perfect. The lobby is sunny, comfortable, spacious and clean. The hallways are well lit and smell fresh and the rooms are just magnificent. Some of them have balconies that overlook the pond area, some of the ground floor rooms open out into the pool area so you can just step out of your room and into the pool. We had 2 rooms with a connecting door and one of the rooms opened out into the pool area. There are chairs and tables next to the room so you can sit outside in the cool evening and enjoy coffee with your family. I just loved sitting there with a book and coffee on a Sunday morning, just like being at home. The rooms themselves are perfect, spacious, clean and well maintained. There are big new flat screen televisions and a great setup for getting some work done.The beds are comfortable with a nice selection of pillows. During the week the hotel serves free drinks and snacks in the evening. Wine and beer for the parents and sodas for the kids. Breakfast has something for everyone and all of this served by people that really care about you. So, after a month we are actually feeling sad to leave this wonderful hotel with it's great people and perfect location. If you need to be anywhere in this area you have to stay at this hotel. It will reset the standards by which you rate and measure hotels. Thank you so much for making this such a wonderful and easy stay, thank you for going out of your way to make us feel at home. I'll certainly be coming back ! Thank you ! October 6, 2013
Rated 4.0 out of 5.0 by Nice Hotel but Noisy The hotel and room was very clean and in a great location. The only complaint is that the walls and doors are paper thin and we could hear every neighbor's footsteps, room service vacuuming down the hall, ect. That part made sleeping very difficult. October 3, 2013
Rated 5.0 out of 5.0 by Great Service, Excellent Staff, Always my 1st choice when visiting the area I have stayed at the ElDoraod Hills, California location on several occasions, and every experience has been great! This should be a training facility for other Holiday Inn Express . The service and the people are a constant. There were some new faces on this visit. However, the service was as expected, pleasant! Thank you to Management and thank you to the staff! October 2, 2013
Rated 5.0 out of 5.0 by Front Desk Even though I was 15 min early to check-in time, the front desk worked hard and quickly to get me a room that was ready. September 25, 2013
Rated 5.0 out of 5.0 by EXCELLANT PLACE TO STAY Super location, very clean, new and modern excellent stay. September 24, 2013
Rated 5.0 out of 5.0 by room great room with ceiling fan, love the social hour with appetizers and drinks September 23, 2013
Rated 5.0 out of 5.0 by Great room and location My wife and I always stay at this hotel when we are in the area. The rooms are comfortable and the location can't be beat. Nearby are shops, grocery stores, gas stations, fast food, movie theaters, and a Target. The rooms are quite nice and offer value for the money. Breakfast is complimentary but the food is standard breakfast fare and not a lot of variety but it serves the purpose. September 22, 2013
Rated 4.0 out of 5.0 by Good property with welcoming staff! We stayed here for a wedding in the area and were very happy with our experience. I called ahead to let the Front Desk know that we were arriving earlier in the day than expected, and Charlie was so kind to ensure that a room would be read for my husband and I when we got there. The staff was very friend upon check in. Our room was immaculately clean, and very quiet. When I need to travel to Eldorado Hills again, I will stay at this property. I do wish breakfast was available until 11am however, but that is my only drawback; we had a great experience at this property. September 19, 2013
Rated 5.0 out of 5.0 by Large room & comfy bed Our room was very large. We loved the desk area & multiple ports for our computer/iPhone. The bed was very comfortable. The hotel staff were very friendly & accommodating. We did not eat breakfast at the hotel. The meeting rooms & patio were perfect for our high school reunion. September 19, 2013
Rated 5.0 out of 5.0 by Clean & comfortable I was very pleased at the cleanliness & comfort of the rooms. The continental breakfast was wonderful! Staff was courteous & friendly. Would definately stay here again & reccomend to family & friends. September 9, 2013
Rated 5.0 out of 5.0 by Excellent facility We were quite impressed with our stay at Holiday Inn El Dorado Hills. The room was very clean and comfortable and it was a very nice size. The hotel lobby was welcoming and the breakfast area was clean and well stocked. We went swimming at one point an the maintenance man brought my kids some pool toys to play with that other guest had left behind. I would stay at this hotel again and again if the opportunity arose. Super friendly staff, comfortable beds and rooms, and very clean. You can tell the staff at El Dorado Hills Holiday Inn Express has pride in their hotel. September 5, 2013
Rated 5.0 out of 5.0 by Great Service, Location, and Amenities. I was recently in town for a wedding and the closest hotel was the Holiday Inn Express in El Dorado HIlls. I have to admit I didn't come in with very high expecations being that it's a holiday inn, but I must say that any expectations I had were completely blown away. From the moment I checked in and throughout the entire stay I was repeatedly impressed by the service and quality of this hotel. I would recommend this hotel to anyone looking to stay in the area and I will stay there again if I ever return. It's in a great area with shopping and dinning near by. It offers a great free breakfast, with eggs, pancakes, coffee, etc. It's clean with very comfortable beds, and the showers are great. Can't say enough. So far above and beyond what I was expecting I had to write a review, which I must admit is very rare for me. September 5, 2013
Rated 5.0 out of 5.0 by Special night stay This was one of the best Holiday Inn Express facilities I have staying in. The staff is wonderful. September 4, 2013
Rated 4.0 out of 5.0 by Wonderful facilities, Oh but for the noise HIE El Dorado Hills is in a really nice location with beautiful walking trails behind the hotel. The staff could not be nicer or more attentive. They have a pilot program for one of the best self serve breakfasts around - a really nice surprise. I didn't read anything about this in any of the reviews I read before making my reservations, so maybe it was just my room, but...this room was the noisiest hotel room I've ever stayed in. It was a hot and humid night, so we had the air conditioning on. I guess not as noticeable with the TV on, but the first time it the A/C went on with the lights and TV off, I thought a semi truck was driving into my room. I turned off the A/C and opened the window and discovered that the A/C unit for the room next door was right outside the window. The garbage truck that came before daylight was obtrusive, but I don't blame the hotel for that. Anyways, the facilities are nice and the staff welcoming, so I might come back. August 29, 2013
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