Rated 4.5 out of 5 by 175
Rated 1.0 out of 5.0 by CowboyC Worst experience ever
Having booked this room over a month in advance with the annotation at the bottom of the confirmation that Service pets were allowed, we even made it a point to call this location and advise them we would be a late arrival, we arrived only to be told that they would not accept my 7 1/2 pound dachshund under any circumstances. My husband offered to stay in the vehicle with the dog, overnight, and allow me to stay in the room due to my handicap. I felt this to be totally unfair and we left to spend the night together in our vehicle in a parking lot nearby. Sad situation when you cannot count on what's printed on the confirmation. Thank goodness our next stop in Abilene at the Holiday Inn Express was a superb experience.
November 17, 2015
Rated 4.0 out of 5.0 by KU Fan Great Service And Hotel Overall
The Hotel Was Great !! We Wanted A Room On The 3rd Floor And At The Time They Only Had Rooms Available On The 1st Floor So Lynzi Said We Would Have To Wait Another 30 Minutes Before We Could Get A Room On The 3rd Floor !! So We Left To Go Get Some Snack Food At Wal-Mart Then Came Back And The Room Was Ready !! And They Said That They Would Take Care Of Any Noise Problems Or If We Had Any Problems To Let Them Know !!
The Breakfast Was Pretty Good For A HDI Breakfast Hotel !!
It Took Them A While To Put Some More Eggs, Sausage And Bacon And Gravy Out At Times When They Were Low !!
FINALY A HDI THAT HAS A HOT TUB INDOOR'S OR EVEN A HOT TUB !!
The Hot Tub Was VERY NICE And WARM
However The Pool Was Dirty !!
I Wish The Pool/Hot Tub Would Have Been Open More (IE 7-11 PM Not 8-10 PM
We Had Got Up To Eat Breakfast And Then Went Back To Sleep And Tyron Said I GUESS You Will Be Needing A Late Checkout After He Called Our Room And Then Came Up To Our Room !!
November 10, 2015
Rated 5.0 out of 5.0 by KS Lion A nice friendly, no hassle, peaceful place.
The front staff were great!! I had trouble with the TV and she knew just what process to make the sound come on and improve the picture. They had just updated to Digital and had many channels. We had some friends over for a glass of wine and I was happy with the comfortable appearance of the room and hotel. I also required assistance with the computer and they were helpful with that as well. Nice hotel, great staff. Would definitely stay here again.
There was also plenty of parking and we were welcome to park our RV there. (Which we brought so our dog Lucy would have a place to stay!)
October 15, 2015
Rated 5.0 out of 5.0 by abnoonan23 Great stay!
Super friendly and accommodating staff. Clean room.
October 12, 2015
Rated 5.0 out of 5.0 by Martha25 Excellent Reservation Service
Making the reservation was very fast due to IHG Club Rewards. You already had all my information. Check-In was even faster. Best of all the hotels we stayed in for this trip. There was only two minor things - The commode seat was loose and the commode had a slow leak. Otherwise, great stay.
September 30, 2015
Rated 1.0 out of 5.0 by Mike1939 staff and facilities
Friendly staff, helpful. Good Fitness room as well as our room.
Good choices for breakfast--staff on the ball.
September 27, 2015
Rated 5.0 out of 5.0 by Anne USA Rest and good food
We stayed at the Holiday Inn Express in El Dorado, KS, for one night. We had stayed previously six years ago. The quality of the experience was excellent on both occasions. Comfortable beds, quiet sleep, great breakfast. We'd stay here again in a heartbeat.
September 22, 2015
Rated 5.0 out of 5.0 by Buddlight74 Late night travel
Got in late but the staff was very helpful parking was excellent as I was pulling a trailer. I have stayed at this hotel before and will stay there again.
September 20, 2015