Rated 4.4 out of 5 by 65
Rated 1.0 out of 5.0 by mondo Deceptive web advertisement/pictures
Booked 3 nights because hotel's website advertised it had a whirlpool. However, it does not exist. When I complained to front desk staff I was advised it was cemented over a long time ago and the manager would call me but never got a response. Several properties nearby have this amenity so should look to stay elsewhere if want to relax at the end of the day. In addition the common areas were not cleaned properly during entire stay and the air conditioner in my room barely cooled the room.
July 2, 2015
Rated 5.0 out of 5.0 by BSandy Memorial Day 2015
Enjoyed stay at this location. Only stayed one night. Not many people there this weekend.
June 1, 2015
Rated 1.0 out of 5.0 by gene18 El Dorado Trip 05-18-15
I have stayed at this hotel for over 6-years and have never had problems. I think they may be under new ownership as there were too many issues with dirty areas, room air conditioner, iron was filthy, and TV did not work.
The staff was very friendly and really tired to help me, but some issues could not be addressed as I checked in after 8:00 PM.
May 22, 2015
Rated 5.0 out of 5.0 by CJE1946 Staff Friendliness
The person who checked my family into the hotel that evening was very friendly and helpful.
May 12, 2015
Rated 5.0 out of 5.0 by rlr68 great service / clean rooms
great place to stay. very clean rooms, very friendly staff. very easy to fined
May 10, 2015
Rated 2.0 out of 5.0 by Chuck628514 Great Staff but Poor Amenities
I have stayed in this hotel for over a year and everything was great. I always stay in Holiday Inn Hotels everywhere I go and this was among my favorite. Recently the television started to freeze and only had a few channels. When approaching the staff they said the cable company was trying to figure out the problem but were having trouble. This went on for several weeks and it only got worse. I'm not a huge television watcher but in the evening I enjoy watching certain shows and sporting events. For the last two weeks of my stay I only had 4 channels. I loved the staff and most everything else but when paying for a hotel you shouldn't go weeks without all of the amenities you pay for.
April 30, 2015
Rated 4.0 out of 5.0 by asxz OK
Decent experience, no issues, clean room, good breakfast in the morning
April 27, 2015
Rated 5.0 out of 5.0 by Monkey12 Great Service
Just a weekend getaway for wedding anniversary. This was a great place to stay and relax. Staff was great food was good rooms were very clean and updated. Eazy to find and get in and out of lots of local things to see and do. We will be staying here again when in the area.
April 15, 2015