Rated 4.1 out of 5 by 21
Rated 5.0 out of 5.0 by Dave486 Great staff
The people make the difference. The staff is very attentive and helpful.
Breakfast starts early and is always well stocked. The hot food is hot and the cold food is cold. Stayed here many times and I don't think I've ever seen them run out of anything.
Beds are very comfortable and the oversized pillows are fantastic.
July 16, 2014
Rated 3.0 out of 5.0 by Reggie5 Comfortable bed, spacious room, great room service
I did not have a very good night sleep. The customer in the next room kept me up. I would like to make a small suggestion. Your rooms are arranged in a way that the bed in the adjacent room has its headboard back to back. The customer in the next room snored so loud that it was almost as if he was in the bed with me. This has been the case in several of my stays throughout the Holiday Inn Express Hotels.
June 22, 2014
Rated 5.0 out of 5.0 by BostonKel Clean and Friendly
Staff was great. Breakfast area was clean and had a variety including a GF turkey sausage and GF cereal choices. Workout room equipment in good shape and could walk to local BBQ place and Mexican restaurant.
May 25, 2014
Rated 3.0 out of 5.0 by Lisa l Pool operation is pathetic
I fail to understand why this facility can't keep the pool operational. It is put or order half the time. Given the fact that is sometimes why I choose to stay here when I'm in area, it's more than irritating you can't keep the pool open! Not to mention all last summer it was being re-done. This is beyond lame why a chain can't have a functioning pool. The only bright spot is Debbie, the front desk clerk, who is friendly and efficient.
May 24, 2014
Rated 4.0 out of 5.0 by PGeorgie71 Excellent Customer Service
I stay at this hotel every time I am in Eldorado, AR. It's a good value but what keeps me coming back is the staff. From the front desk to the housekeeping staff, everyone is friendly and so kind. I make it point now to stay no where else but the Eldorado Holiday Inn Express.
April 24, 2014
Rated 4.0 out of 5.0 by kpv0914 A solid stay
This hotel is located in a good location around other hotels, but not really close to restaurants or shopping as that is mostly on the other side of town, but not far. The Hotel, is clean and quiet with typical ammenities but nothing out of the oridinary that will wow you. The staff is super friendly and helpful which is the hotel's strong point. The indoor pool is nice as well.
As a Platinum member I made my reservation online, yet when I checked in they didn't even have my membership number...something about that they were a franchise? Not sure and I didn't really understand that but the excellent staff took care of that issue immediately. I've just never ran into that problem before.
March 24, 2014
Rated 5.0 out of 5.0 by A-Tone Fun
Stayed one night to see country music show and really had a nice experience.
March 23, 2014
Rated 4.0 out of 5.0 by dfaerber El dorado
Nice hotel. Friendly service and great breakfast. Would stay here again if in the area.
March 8, 2014