Rated 4.2 out of 5 by 98
Rated 4.0 out of 5.0 by ReinadelMar Clean, comfortable hotel
Enjoyable short stay. Typical HIE. Clean property, helpful staff. Close to outlets. Would stay here again. Busy breakfast area as stayed on weekend....had to eat in lobby but sofas available
August 23, 2014
Rated 5.0 out of 5.0 by Rhodey HI Express El Paso
Consistency is why I choose Holiday Inn Express Hotels. I travel about 50% of the month for business and I know there will always be enough outlets and light, and that the bed and pillows are comfortable.
August 20, 2014
Rated 4.0 out of 5.0 by El Travieso De Solo Not bad for El Paso
Clean and great service. The only complaint would be the breakfast. Eggs watery and sausage under cooked. Besides that it was a great experience.
August 14, 2014
Rated 3.0 out of 5.0 by Bradley63 Non adjustable shower head, no wake up call, etc.
The room was very nosey, The air conditioner worked well, turned off the refrigerator, shower head would not adjust, did not receive wake up call.
The breakfast was good, the bed was very comfortable, the pillows were to firm.
August 9, 2014
Rated 4.0 out of 5.0 by R&R2014 Good HIE, nice staff
We enjoyed our stay at the El Paso West. The staff and room were very nice and clean. The only challenge is that the air conditioner is really loud and there is no way to just run the fan. That translates into a night of a loud fan turning on and off, waking you up. That is a bummer, but overall, I would stay here again. If you are staying overnight, I would strongly recommend Rudy's the restaurant in front of the hotel - it is excellent!
August 8, 2014
Rated 4.0 out of 5.0 by wed guest Friendly staff
Even though we had to wait for several hours for our room to be made available, the staff was friendly and the room was very comfortable and clean. It was just hard to wait in the lobby while others were being checked in and we waited for about 2 hours. The staff even brought a blanket to my daughter who had taken a nap on the couch. They were very kind. Once in the room it was great. I would stay again.
August 6, 2014
Rated 4.0 out of 5.0 by MisterRCG Nice room for overnight stay
The room was nice, the bed was a welcome relief after an 8 hour drive. Breakfast was adequate.
The only negative was a thermostat that didn't work. Room was too cold.
August 3, 2014
Rated 5.0 out of 5.0 by Jerry39 A very pleasant experience.
The facility looked to be either new or completely remodeled. It was in excellent condition. Every staff member we encountered was friendly and helpful and appeared to be genuinely interested in making our stay pleasant. I think they enjoyed working there. The breakfast was good and the breakfast area was very clean. We would certainly stay here again if in El Paso.
July 31, 2014