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Rated 4.2 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Not bad for El Paso Clean and great service. The only complaint would be the breakfast. Eggs watery and sausage under cooked. Besides that it was a great experience. August 14, 2014
Rated 3.0 out of 5.0 by Non adjustable shower head, no wake up call, etc. The room was very nosey, The air conditioner worked well, turned off the refrigerator, shower head would not adjust, did not receive wake up call. The breakfast was good, the bed was very comfortable, the pillows were to firm. August 9, 2014
Rated 4.0 out of 5.0 by Good HIE, nice staff We enjoyed our stay at the El Paso West. The staff and room were very nice and clean. The only challenge is that the air conditioner is really loud and there is no way to just run the fan. That translates into a night of a loud fan turning on and off, waking you up. That is a bummer, but overall, I would stay here again. If you are staying overnight, I would strongly recommend Rudy's the restaurant in front of the hotel - it is excellent! August 8, 2014
Rated 4.0 out of 5.0 by Friendly staff Even though we had to wait for several hours for our room to be made available, the staff was friendly and the room was very comfortable and clean. It was just hard to wait in the lobby while others were being checked in and we waited for about 2 hours. The staff even brought a blanket to my daughter who had taken a nap on the couch. They were very kind. Once in the room it was great. I would stay again. August 6, 2014
Rated 4.0 out of 5.0 by Nice room for overnight stay The room was nice, the bed was a welcome relief after an 8 hour drive. Breakfast was adequate. The only negative was a thermostat that didn't work. Room was too cold. August 3, 2014
Rated 5.0 out of 5.0 by A very pleasant experience. The facility looked to be either new or completely remodeled. It was in excellent condition. Every staff member we encountered was friendly and helpful and appeared to be genuinely interested in making our stay pleasant. I think they enjoyed working there. The breakfast was good and the breakfast area was very clean. We would certainly stay here again if in El Paso. July 31, 2014
Rated 5.0 out of 5.0 by My stay was good except for the door bell ringers We use your Hotel about 4 to 5 times a year we might take turns on who pays for the bill. We have always liked staying at the hotel. At Christmas time we had singers who sang most of the night but this was the first time we had door ringers several times thru out the night. Over all I will continue to stay there with friendly staff and cleanliness. If there is a next time I will know to call the front desk and hopefully they will catch who was so rude to disturb others sleep. July 30, 2014
Rated 5.0 out of 5.0 by Wonderful view and quiet I worked nights while I was in El Paso, and the staff truly honored the "do not disturb" sign. The staff also would come back later to clean my room, which is not always the case at many hotels. The view from the front of the hotel is of Rudy's barbeque and the mountains in the distance: Two of the most beautiful sights in West Texas. Located right on I-10 July 21, 2014
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