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Rated 4.5 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Comfortable Stay I enjoyed my stay at the El Paso Holiday Inn. The staff was welcoming and friendly. Asked me if I wanted to join the club and I received a discount when I told them that I was a county worker. The check-in/check-out process was extremely easy and the guest rooms are comfortable and clean. They even had pancakes from 8:00 PM to 12 midnight (promo for August). August 20, 2015
Rated 5.0 out of 5.0 by Not Bad for El Paso Clean, decent breakfast, friendly staff and good location. Like most Holiday Inn Expresses. August 14, 2015
Rated 5.0 out of 5.0 by good hotel all around This is a very good all around hotel for our needs. We use the Holiday Inn Express for point to point travel or as a in route stopover and can usually find a Holiday Express for an overnight stay. Our destination is usually a time share or a cruise. We can depend on Holiday to be clean and safe place to stay. August 10, 2015
Rated 4.0 out of 5.0 by A.C not working first at all i love the courtesy of all the staff erick was and been really great. he is a wonderful and kind of helping me with all my stays, andy he is very knowledgeable on all military travels. thank you for all your help you gave me. well after i check in my room was not comfortable and i woke up at 2am asking the front desk for a fan be cause the A.C was not working my room was hot. i didn't sleep well the night, i was very tired on the next morning. i was traveling to fort hood tx. i stayed in the hotel the night be cause i wanted to rest, but i didn't rest i didn't feel good of paying for the hotel, i should it stay in my car. my car A.C works great.. i hope if i stay again in the hotel the A.C will work better and please clean all the dust around the windows and lamps. the manager Mr palacios great manager. i love how he handling all my problems. August 9, 2015
Rated 5.0 out of 5.0 by great stay rooms were perfect. swimming was easy to use and not over full. towls were even provided at pool. we were able to order in from variety of places. fitness was a plus. everyone was really friendly and helpful. and so loved the breakfast especially biscuts and gravy. July 29, 2015
Rated 3.0 out of 5.0 by Very bad service from housekeeping It's my second time that I stay in this hotel and the housekeeping don't do his job July 24, 2015
Rated 5.0 out of 5.0 by Good Hotel Great comfortable bed, clean bathroom, and clean room. July 23, 2015
Rated 5.0 out of 5.0 by It's Holiday Inn Express what did you expect I was extremely please with the excellent service and comfort of the room for a great price. I've also felt comfortable and at ease whenever I have an opportunity to stay at HIE. Why pay more for services at a fancier place which only is for ambiance and your experience is the same. I plan on returning when I prepare for my next certification exam. I was well rested and was successful passing my exam. July 22, 2015
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