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Rated 4.2 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Wonderful view and quiet I worked nights while I was in El Paso, and the staff truly honored the "do not disturb" sign. The staff also would come back later to clean my room, which is not always the case at many hotels. The view from the front of the hotel is of Rudy's barbeque and the mountains in the distance: Two of the most beautiful sights in West Texas. Located right on I-10 July 21, 2014
Rated 5.0 out of 5.0 by Exceeded every expectation We do a lot of traveling and this has to be one of the very nicest properties we have stayed at. Second to none cleanliness; crisp, clean comfortable beds; everything in the exceptionally clean bathroom that should be there; friendly service; reasonable price; good selection of foods and treats; clean and inviting halls and lobby--what more could you ask for. July 18, 2014
Rated 5.0 out of 5.0 by BEST HOLIDAY INN EXPRESS EVER I REALLY ENJOYED EVERY MINUTE AT THIS HOLIDAY INN. THE STAFF IS WARM,INVITING, FRIENDLY AND MAKES YOU FEEL AT HOME. THEY ALL GO UP AND BEYOND TO HELP WITH ANY NEEDS YOU MAY HAVE.FROM THE MANAGER ON DUTY ANNA, TO THE HOUSEKEEPING OF PJ,LETTY,ELLEN AND OTHERS DO A FANTASTIC JOB OF KEEPING THE ROOMS CLEAN. EVEN THOUGH THE HOTEL IS 4 YEARS OLD IT LOOKS ALMOST BRAND NEW WITH THE ATTENTION TO DETAIL THE HOUSEKEEPING STAFF GIVES TO MAKE IT SHINE. THIS HOTELS ROCKS!!! July 17, 2014
Rated 5.0 out of 5.0 by HIE El Paso Great hotel! Friendly staff and nice comfortable rooms. July 14, 2014
Rated 1.0 out of 5.0 by courteous staff, convenient location of hotel, tasty food. Had the guest room smelled fresh, the shower and bathroom floor been clean and towels, washcloths, and plastic cups replenished without my having to request they be, I would have enjoyed staying at this hotel. I enjoyed my visit to this hotel two years ago, but was very disappointed this time. Susan L. July 4, 2014
Rated 5.0 out of 5.0 by 5 Stars Great Property Great stay with a great chain. As always the IHG chain is on top of it that's why I stay with them 4 nights a week. July 1, 2014
Rated 3.0 out of 5.0 by over all stay Asked for the currents to be kept closed so as to keep the heat out but curtains opened on several occasions. Sun shines in directly from the east. No shampoo or conditioner available last day there and I was already getting into the shower. Did not ask for more had to get to airport. Told staff the night before I was checking out early and needed the bill slid under the door. The bill was not t here and the ne3xt shift person totally meesed things up because he did not give me the final bill even though I had asked for this and had my bags in hand. The manager corrected this but I have learned to check my final reciept should I leave early from the premises again. Trash not taken out in bathroom once and it looked as if teh shower was only cleaned occasionally. June 26, 2014
Rated 5.0 out of 5.0 by Will Stay there Again Was very impressed overall! Will definately stay there again. June 24, 2014
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