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Rated 4.1 out of 5 by 132 reviewers.
Rated 4.0 out of 5.0 by A downtown motel In terms of easy access to the interstate this property is hard to beat. With that said, it also has the noise issues attendant to that access. The hotel is showing its age. Carpets outside the elevators are not clean, at least on the floor we were on, 2. The rooms seemed dark and the lighting level too low. The bathrooms while clean were generally past their prime. The shining point in the stay was the staff. Attentive, friendly and helpful. December 19, 2014
Rated 4.0 out of 5.0 by Awesome beds! Stayed here for a three day get away. The first room we had had sink problems, but the front desk was quick and prompt to get us another room. Good thing we hadn't unpacked the whole way.The doors of the rooms are very heavy and there is a gap underneath where you can hear people talking. Rooms were very clean the beds were amazingly soft and comfy which made it for a great night sleep. They have flat screen LG TVS with plenty of channels. The hotel is close to downtown, clubs and attractions and is right off the interstate. Shower curtains are really short in L December 18, 2014
Rated 3.0 out of 5.0 by Old property but being re furbished This property is old. It IS being re done. The staff was extremely accommodating. My room never quite cooled off and it was my second room. The first smelled very strongly of paint. It had in fact just been painted. Loved the location great restaurants near. December 15, 2014
Rated 5.0 out of 5.0 by Very Accommodating The Staff helped me out of a jam. I booked the room without asking if big truck parking was available. But they provided a parking space for me. I was thankful because it was late and I was exhausted. December 15, 2014
Rated 2.0 out of 5.0 by Horrible Internet This hotel is not horrible, but not the best Holiday Inn have stayed at. It appears to be an older hotel with a decent facelift to the lobby. The rooms and hallways show its age though. The real issue is the internet. It was so slow I had trouble with basic emails, let alone loading web pages. I need to be able to work from my hotel when I travel, and I was unable to do so at this hotel. In addition to the connection being very slow, it would drop me at least once every five minutes. I am not a very picky hotel traveller. If the room is clean and quiet, I am all good. However, the internet at this hotel will prevent me from returning the next time I travel to El Paso. December 14, 2014
Rated 4.0 out of 5.0 by LOVED IT! I LIKE THE SERVICE AND THE ATTITUDE. THE HELP FROM THE FRONT AND THE ACCOMMODITY. December 10, 2014
Rated 4.0 out of 5.0 by Great Hotel This hotel was in the perfect spot so I could walk to where I needed to conduct business. The staff was wonderful and extremely helpful. The rooms were nice and clean. December 9, 2014
Rated 3.0 out of 5.0 by cleanliness The room was filthy and I would not stay at this facility again. December 9, 2014
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