Rated 4.7 out of 5 by 67
Rated 5.0 out of 5.0 by Mrunner Great Staff, great Hotel
I loved everything about my stay here. The staff is personable and friendly, the room was quiet and clean and location were great. Very close to local dining, shops and Airport. I look forward to my next visit.
June 18, 2013
Rated 5.0 out of 5.0 by Chief04 Enjoyable Stay
Very pleased with this Inn. Clean rooms, excellent breakfast, helpful staff at all times.
June 17, 2013
Rated 5.0 out of 5.0 by ALBUQUERQUEIRISHFAN Nice Hotel
I took my boys (age 6, 4 and 1) to the hotel and they just loved it. The room worked out perfect. The pool was enjoyable on a hot day and they really liked the breakfast items. It was a very nice stay and I'll be sure to go there again when I return to El Paso. They also recommended a terrific restaurant. This is my second stay here and they do a great job.
June 14, 2013
Rated 5.0 out of 5.0 by eve23 Suprisingly Nice!
Overall was a great experience. The rooms were clean and the beds were really comfortable. We slept really well and the environment was calm and quiet..was nice after driving for so long.
June 11, 2013
Rated 4.0 out of 5.0 by John335 Good staff
The staff was excellent. They let me change rooms since I was initially on the first floor, which for one or two nights would be ok, but I was there for 14 nights. I felt uncomfortable about opening my curtains right next to the parking lot. My new room was on the fourth floor, and I felt more comfortable about opening the curtains and allowing the sun to come in.
A couple days, there were no towels at the pool/spa, and the desk man got me some towels, no problem.
Another time the desk man called me a cab.
Near the end of my stay, the spa water was dirty and the jets didn't work well.
Otherwise, a nice stay.
June 5, 2013
Rated 5.0 out of 5.0 by SlimC Great service
Service was great and the room was very comfortable. Perfect location.
June 3, 2013
Rated 4.0 out of 5.0 by Haljam A bit noisier than I would expect
The hotel is located very convenient to the highway and airport. Thant being said, for me it was also noisier than I would have wished for, however for the convenience and city type dwellers, it probably is not a problem. For the country folks like me, it was too noisy to get a good nights sleep.
May 28, 2013
Rated 5.0 out of 5.0 by SJ141 great service
I have stayed at this hotel several times and it is always a good hotel
May 24, 2013
Rated 5.0 out of 5.0 by ChefinTC A great place to stay!
Every thing was GREAT, right down to the hotel staff dining suggestions. I will book my room here again.
May 21, 2013
Rated 5.0 out of 5.0 by Josh2424 Great Hotel!
The staff was extremely friendly, the room was nice and everything smelled great (not something you usually find at hotels). The only catch is that you will need a car if you want something to eat, as there isn't much within walking distance.
May 20, 2013
Rated 5.0 out of 5.0 by Ben1 El Paso
I have stayed at several Holiday Inn Express hotels in El Paso, this one is the best. The owner and staff seem to really care.
May 16, 2013
Rated 5.0 out of 5.0 by Purchprincess Enjoyed the Visit
Loved the staff and the hotel. Very accomodating and very well kept. There were only 2 things that would have made the visit exceed my expectation completely....one was the noise coming from the guy in the room above mine, everytime he walked in teh room, it sounded like he was practicing for a clogging contest. The other is that there was no acknowledgement of my being a Priority Club member. I even asked the girl at check-in if they had my PC information. She confirmed that they did but no other recognition of my membership was made. (However, this statement in no way should lead anyone to the assumption that she was anything but welcoming and pleasant.) I know its a small thing but those of us that patronize particular businesses do appreciate the acknowledgement.
May 15, 2013
Rated 5.0 out of 5.0 el paso
the hotel stay was great, staff was real good. liked they had a shuttle to take us around to make it easier on driving. Patrick was great at suggesting resturants to eat at. wish the gym was a little bigger with differnt things to use, just had treadmills. maybe a treadclimber or weights would be great to use.
May 9, 2013
Rated 5.0 out of 5.0 by Patel Great Staff
The staff were very friendly and helpful. They took the time to get to know me and my coworker and would anticipate our arrival and have toothpaste ready for us, lol. They made our stay so pleasant and stress free which after a long day of work or traveling is very appreciated. I would recommend this hotel to anyone staying in El Paso. Thank you very much to the staff of the El Paso Airport Area Holiday Inn Express and Suites ;-)
May 1, 2013
Rated 5.0 out of 5.0 by mjwill4 Very nice stay
Everything was to my satisfation. I wish all hotels were as pleasant as this one is!!
April 29, 2013
Rated 5.0 out of 5.0 by janice61 was very helpful
i will tell all my people to come and stay at your inn when they need a room . my stay was very enjoyable will stay with you again
April 22, 2013
Rated 3.0 out of 5.0 by mwaoxo Good Location and comfortable
Hotel is close to the airport, is clean and has friendly and helpful staff.
They did not have full recognition of my membership with the water and goodies. But they did offer the complimentary water.
Good stay, every visit to El Paso I usually stay here.
April 20, 2013
Rated 4.0 out of 5.0 by APGTravler Repeat stays
I have stayed in this hotel on numerous occasions (approaching 10 different stays). For basic business travel the hotel works out great. Clean rooms and friendly staff.
April 9, 2013
Rated 5.0 out of 5.0 by pearlsdad One of the best I have stayed in
I stay at quite a few properties and this one is top notch. No 'crud' in the corners, no nickle and dime lobby extras. Good place and I'd come back
April 8, 2013
Rated 4.0 out of 5.0 by Mwooz Been here before
Being a Platinum member I was given an upgrade. It was a great room and the upgrade was very much appreciated. I’ve stayed here several times and there does seem to be one issue that comes up consistently with my rooms. I never know from one day to the next if housekeeping is going to pay attention to the little things. On this trip there were a few days when they apparently didn’t think I needed another bar or soap, a replacement bottle of shampoo, or a trash bag in my waste basket. I have no idea if it’s a matter of who cleans the room or a lack of following up by the supervisor. It’s not something that would cause me to stay someplace else.
Nothing huge just little things that make a person go Hmmm.
March 25, 2013
Rated 5.0 out of 5.0 by Cardiff54 Great hotel and great service.
I arrived on a late flight and called for a shuttle pickup, I was picked up within ten minutes, I was greated at the front desk by Luis with a smile and great customer service. The hotel is comfortable and clean, I stayed at the hotel for 3 nights and found all the staff to be very frendly and professional. Great customer service.
March 21, 2013
Rated 5.0 out of 5.0 by Cyranoboxer Recommend ElPaso!!
No problem, clean and good service.....Recommend this Holiday Inn, better then most
February 19, 2013
Rated 5.0 out of 5.0 by Wopat5 Examples for others to follow
First off-no stay is ever perfect but this one was pretty darn close. The staff is very professional and friendly (at least the ones I experienced). The crew that worked the breakfast area during the morning (one gentlemen and a female on his day off) were excellent. A cheese omelet at a holiday inn breakfast bar-wow. I'm not a heavy brk eater and did not consume an omelet, but the ability to have the choice along with all the other items was great. The facility was clean, fairly new to include the exercise room (there was even a small amt of free weights available). My only issue was with the maid service. I did feel like I was being rushed out the room so they could get in to clean but they were pleasantly patience. I won't hold it against the night clerk that a priority club rewards gift bag was not available, but I was offered a complimentary bottled water.
January 21, 2013
Rated 5.0 out of 5.0 by Twila Short night but comfortable bed
We were in the process of moving our soldier son-in-law, daughter and granddaughter back home when we checked in around supper time on a Saturday night. We were able to relax and get some rest before leaving about 3:00 a.m. to head toward Mississippi. The washer and dryer were a blessing to help us get some laundry done as we had been in the "packing up and moving" business for several days before. The employee, Patrick, went beyond what was expected in answering questions, helping us with our needs and just simply being available and always with a smile on his face. He did a great job of making us feel welcome. Another great experience at a Holiday Inn Express (our favorite hotel chain)!
January 9, 2013
Rated 4.0 out of 5.0 by HappyMember66 Love this Hotel
I stay at this propery on a regular basis for business travel and won't stay anywhere else in El Paso if I can help it. Great staff, comfortable, clean rooms. The hotel is very accommodating and the staff is great.
January 7, 2013
Rated 5.0 out of 5.0 by Memjr One of the best Hotels
An absolutely great place to stay. Friendly staff, very clean and quiet rooms. The shuttle service was great and always available. A+++ service.
November 11, 2012
Rated 5.0 out of 5.0 by CleanFreak EXTREMELY CLEAN AND GREAT SERVICE
We spent 6 nights at this hotel and I would definitely stay there again. The hotel was extremely clean and the customer service was excellent. The ONLY thing that could be improved upon is the choices at breakfast. BUT the breakfast staff made every effort to assure my special needs daughter had food she could eat. I was very pleased with this hotel. I appreciated the white linens, the no smoking and no pets policy!
November 10, 2012
Rated 5.0 out of 5.0 by Mescalero2000 "Overall a good stay"
Excellent Customer Service Above & Beyond. Exceeded My Expectations & Requirements.
The Room was Spacious, Accommodating & Most of All, Very Clean.
October 26, 2012
Rated 3.0 out of 5.0 by HORSESAREFOREVER MIXED
My family and I were surprised about the price on a Monday and there wasn't a mini refrigerator in the room. The breakfast was good but my grandson was disappointed because the pancake machine wasn't working. My father complained because he said the bed was uncomfortable but I never sleep well away from home. The room was very clean and overall I enjoyed our stay at this facility. The warm baked chocolate chip cookies upon check-in were awesome!
October 23, 2012